ANSWERS WITH COMPLETE SOLUTIONS VERIFIED SOLUTIONS
The seven human resource functions include strategy and planning, employee
and labor relations, risk management and worker protection, rewards, talent
management, staffing, and equal employment opportunity; while the three
different roles of human resources are administration, operational/employee
advocate and staffing.
True or False
FALSE
Quality of talent is a factor of the external environment in an organization and
competitive forces is a factor of the internal environment in an organization.
FALSE
The formula for calculating the potential ROI for a new HR
activity = operating cost for anew or enhanced system for a time period + one-
time cost of acquisition and implementation
x value of gains from productivity improvements for the time period.
FALSE
Effective (good) strategies often rely on managers to closely assess current
conditions and develop a game plan that enables the firm to overcome obstacles
and sustain success
TRUE
,Human capital management is the design of formal systems in an organization to
manage human talent for accomplishing organizational goals.
TRUE
Unit labor cost is computed by dividing the total cost of workers by their total
levels of output; while productivity measures quantity and quality of work done.
FALSE
The Age Discrimination in Employment Act (ADEA) of 1967, amended in 1978 and
1986,prohibits discrimination in terms, conditions, or privileges of employment
against all individuals of age 50 or older working for employers having 20 or more
workers.
FALSE
Title VII is the foundation on which all other nondiscrimination legislation rests.
TRUE
The EEOC recommends that employers consider the following reasonable
accommodations for employees' with disabilities: voluntary substitutes and shift
swaps, exception to dress and grooming rules, and allowances for payment of
union dues or agency fees.
FALSE
The HR forecasting methods consists of a combination of mathematical
estimates and judgmental simulation models.
FALSE
Which of the following is true of the administrative role of human resource
departments?
, It focuses on record keeping, including essential legal paperwork and policy
implementation.
Which of the following is true of the Sarbanes-Oxley Act?
It was passed in 2002 by Congress to make certain that publicly traded companies
follow accounting controls that could reduce the likelihood of illegal behavior.
Typically, the review of an organization's environmental analysis/strategic plans
is the first step of which planning process?
HR planning
Equal employment opportunity is a broad-reaching concept that essentially
requires employers to make:
status-blind employment decisions.
Which of the following best defines the term 'effectiveness'?
The ability to produce a specific desired effort or result that can be measured
The U.S. is faced with a number of Human Resource Management challenges
today; the textbook identified which set of the following?
competition, changing workforce, globalization and technology
Which of the following best describes a bona fide occupational qualification?
It provides a legitimate reason why an employer can exclude persons on otherwise
illegal bases of consideration.
Ken, a brand manager at Media Labs LLC., is formulating a strategic plan for his
organization. He has identified the organizational mission and formulated a
SWOT analysis of the business. Which of the following is most likely to be Ken's
next step in the strategic planning process?