MGMT 3820 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED
In Self Determination Theory (SDT), performing an activity in order to attain a
valued outcome refers to which of the following?
extrinsic motivation
The major implication for managers using Maslow's need theory of motivation is
what?
help employees satisfy lower order needs.
The two sets of needs identified by Herzberg as important to motivation include
which of the following?
motivators and hygienes
Content theories tend to do what?
emphasize the direction component of motivation.
The first step in the learning process involves which?
a stimulus.
Kotter studied a number of successful general managers over a five-year period.
How did he find that they spend most of their time?
with others.
According to Mintzberg, managers averaged BLANK written and BLANK verbal
contacts per day with most of these activities lasting less than BLANK minutes.
36; 16; 9.
,As a production manager, Sylvia just received the report that the product output
is 20 percent below the projected target. She immediately takes the corrective
actions to remedy the crisis. Sylvia is engaging in which role?
disturbance handle.
In this role, managers seek to improve their businesses, adapt to changing
market conditions, and react to opportunities as they present themselves.
entrepreneur.
Amani is the newly hired manager at MyCoffee, a global coffee roasting company.
As part of her responsibilities, Amani often gives interviews to media outlets and
speeches to community organizations. Amani is playing which role?
spokesperson.
Which of the following are at the top of the hierarchy and are responsible for the
entire organization, especially its strategic direction?
Executive managers
Which skills for managers include the ability to see the organization as a whole
and to understand how various parts fit together to work as an integrated unit?
Conceptual
Which of the following describe coordinating activity?
As a manager at CBA Rides, Mason's primary responsibility is to bring together the
work of others both inside his work unit and out.
Community relations and external consulting are self-described activities of a
manager's responsibilities.
False
, According to Mintzberg, which of the following role is decisional?
Disturbance handle
A force within or outside of the body that energizes, directs, and sustains
behavior is known as.
motivation
A motive is the need which a person is attempting to satisfy.
true
Whatever need is motivating a person at a given time is.
a manifest need
An overriding principle of Maslow's theory of needs is.A. people are driven by
self-actualization
that a person's direction and intensity will be focused on satisfying the lowest level need
that is not currently satisfied
Alderfer's ERG theory compresses Maslow's five categories into the three needs
of existence, growth, and individual power needs.
False
Which of the following describe internal consulting activity?
Sophia routinely uses her technical expertise to solve her company's problems, acting
as an agent for organizational change and development at her organization.
As part of their responsibilities, all managers get involved in planning,
scheduling, and monitoring the design, development, production, and delivery of
the organization's products and services.
False
COMPLETE SOLUTIONS VERIFIED
In Self Determination Theory (SDT), performing an activity in order to attain a
valued outcome refers to which of the following?
extrinsic motivation
The major implication for managers using Maslow's need theory of motivation is
what?
help employees satisfy lower order needs.
The two sets of needs identified by Herzberg as important to motivation include
which of the following?
motivators and hygienes
Content theories tend to do what?
emphasize the direction component of motivation.
The first step in the learning process involves which?
a stimulus.
Kotter studied a number of successful general managers over a five-year period.
How did he find that they spend most of their time?
with others.
According to Mintzberg, managers averaged BLANK written and BLANK verbal
contacts per day with most of these activities lasting less than BLANK minutes.
36; 16; 9.
,As a production manager, Sylvia just received the report that the product output
is 20 percent below the projected target. She immediately takes the corrective
actions to remedy the crisis. Sylvia is engaging in which role?
disturbance handle.
In this role, managers seek to improve their businesses, adapt to changing
market conditions, and react to opportunities as they present themselves.
entrepreneur.
Amani is the newly hired manager at MyCoffee, a global coffee roasting company.
As part of her responsibilities, Amani often gives interviews to media outlets and
speeches to community organizations. Amani is playing which role?
spokesperson.
Which of the following are at the top of the hierarchy and are responsible for the
entire organization, especially its strategic direction?
Executive managers
Which skills for managers include the ability to see the organization as a whole
and to understand how various parts fit together to work as an integrated unit?
Conceptual
Which of the following describe coordinating activity?
As a manager at CBA Rides, Mason's primary responsibility is to bring together the
work of others both inside his work unit and out.
Community relations and external consulting are self-described activities of a
manager's responsibilities.
False
, According to Mintzberg, which of the following role is decisional?
Disturbance handle
A force within or outside of the body that energizes, directs, and sustains
behavior is known as.
motivation
A motive is the need which a person is attempting to satisfy.
true
Whatever need is motivating a person at a given time is.
a manifest need
An overriding principle of Maslow's theory of needs is.A. people are driven by
self-actualization
that a person's direction and intensity will be focused on satisfying the lowest level need
that is not currently satisfied
Alderfer's ERG theory compresses Maslow's five categories into the three needs
of existence, growth, and individual power needs.
False
Which of the following describe internal consulting activity?
Sophia routinely uses her technical expertise to solve her company's problems, acting
as an agent for organizational change and development at her organization.
As part of their responsibilities, all managers get involved in planning,
scheduling, and monitoring the design, development, production, and delivery of
the organization's products and services.
False
