MHA 701 - ORG BEHAVIOR EXAM QUESTIONS AND ANSWERS
WITH COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
Organizational behavior analyzes the entire organization and is a macro
perspective since the organization is the unit being examined.
False
A single entity owning and operating all of the segments providing health care
including preventative services, specialized and primary ambulatory care, acute
care, subacute care, long-term care, home health care, as well as a health plan is
an example of which of the following?
Vertical Integration
Theory Y states that employees are unintelligent and lazy.
False
_____________________ has evolved to meet the need for better technology and
information infrastructure that allows for information sharing, patient care
management, and cost control?
Virtual Integration
The classical approach to management focused on the human relations aspect in
the workplace.
False
Organizational Behavior (OB) is the study of individuals, groups, and
organizations.
,False
Which of the following emphasizes systems, processes, procedures, and so forth
for personnel management and is usually housed in a functional unit within
organizations?
Human Resources Management (HRM)
A major outcome of the interviewing program associated with the Hawthorne
Studies was that researchers discovered that workers were isolated, unrelated
individuals.
False
The ____________________ is the bias that occurs when people know they are
being studied.
Hawthorne Effect
Scientific management was significant to the development of organizational
behavior because it demonstrated the important influence of human factors on
worker productivity.
False
Provisions from which piece of legislation, such as Medicare increased focus on
chronic disease prevention, new models of care for reducing re-hospitalizations,
improved care coordination, and annual screening for cognitive impairment will
assist with changing attitudes toward elderly patients?
2010 Affordable Care Act
, According to Hofstede's research, which dimension is the measure of how a
society deals with physical and intellectual inequalities and how the culture
applies power and wealth relative to its inequalities?
Power Distance
Cultural differences have no effect on provider-patient relationships.
False
Minority patients who have a choice are more likely to select health care
providers of their own racial or ethnic background and are generally more
satisfied with the care they receive from minority professionals.
True
Although valid 20 years ago, Hofstede's Cultural Dimensions are no longer
applicable to understanding the influence national culture has on organizational
and managerial behaviors.
False
Because of our increasingly diverse population, health care professionals need to
be concerned about their cultural competency, which is the same as cultural
awareness or sensitivity.
False
The health care industry has been a leader for embracing diversity management.
False
Due to the extensive training physicians receive in the care and management of
geriatric patients, ageism is not an issue in the health care industry.
False
WITH COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
Organizational behavior analyzes the entire organization and is a macro
perspective since the organization is the unit being examined.
False
A single entity owning and operating all of the segments providing health care
including preventative services, specialized and primary ambulatory care, acute
care, subacute care, long-term care, home health care, as well as a health plan is
an example of which of the following?
Vertical Integration
Theory Y states that employees are unintelligent and lazy.
False
_____________________ has evolved to meet the need for better technology and
information infrastructure that allows for information sharing, patient care
management, and cost control?
Virtual Integration
The classical approach to management focused on the human relations aspect in
the workplace.
False
Organizational Behavior (OB) is the study of individuals, groups, and
organizations.
,False
Which of the following emphasizes systems, processes, procedures, and so forth
for personnel management and is usually housed in a functional unit within
organizations?
Human Resources Management (HRM)
A major outcome of the interviewing program associated with the Hawthorne
Studies was that researchers discovered that workers were isolated, unrelated
individuals.
False
The ____________________ is the bias that occurs when people know they are
being studied.
Hawthorne Effect
Scientific management was significant to the development of organizational
behavior because it demonstrated the important influence of human factors on
worker productivity.
False
Provisions from which piece of legislation, such as Medicare increased focus on
chronic disease prevention, new models of care for reducing re-hospitalizations,
improved care coordination, and annual screening for cognitive impairment will
assist with changing attitudes toward elderly patients?
2010 Affordable Care Act
, According to Hofstede's research, which dimension is the measure of how a
society deals with physical and intellectual inequalities and how the culture
applies power and wealth relative to its inequalities?
Power Distance
Cultural differences have no effect on provider-patient relationships.
False
Minority patients who have a choice are more likely to select health care
providers of their own racial or ethnic background and are generally more
satisfied with the care they receive from minority professionals.
True
Although valid 20 years ago, Hofstede's Cultural Dimensions are no longer
applicable to understanding the influence national culture has on organizational
and managerial behaviors.
False
Because of our increasingly diverse population, health care professionals need to
be concerned about their cultural competency, which is the same as cultural
awareness or sensitivity.
False
The health care industry has been a leader for embracing diversity management.
False
Due to the extensive training physicians receive in the care and management of
geriatric patients, ageism is not an issue in the health care industry.
False
