MHA 701 MODULE 2 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED GRADED A++
Motivation
The physical process through which unsatisfied needs or wants lead to drives that are
aimed at goals or incentives
Process theories of motivation
Helps explain how an individual's behavior is energized, directed, sustained, and
stopped
Maslow's Hierarchy of Needs
- Physiological Needs
- Safety Needs
- Affiliation Needs
- Self-Esteem Needs
- Self- Actualization
Criticisms of Maslow's Hierarchy of Needs
- Lack of evidence that workers have a single dominant need
- Lack of evidence that a need diminishes in strength when gratified
- Difficulty explaining individuals who neglect their lover level needs in pursuit of higher
level needs
Alderfer's ERG Theory
, - Existence refers to an individual's concern with basic material and physiological
existence requirements
- Relatedness refers to the need for developing and sustaining interpersonal
relationships
- Growth refers to an individual's intrinsic need to be creative and to make useful and
productive contributions, including personal development with opportunities for personal
growth
Alderfer vs Maslow
- Does not require a strict ordering of needs satisfaction
- Accounts for differences in needs preferences by individuals
- Frustration- regression principle
Frustration-regression principle
Explains that when a barrier prevents an individual from obtaining a higher level need, a
person may regress to a lower level need to achieve satisfaction
Herzberg's Two Factor Theory
- People have 2 sets of needs (avoidance of unpleasantness, personal growth)
- 5 factors strong determiners of job satisfaction (motivation factors)
- 6 factors of job dissatisfaction (hygiene factor)
Herzberg and Job Design
- Herzberg promoted the concept that if the work one does is significant, it will ultimately
lead to satisfaction with the work itself
- Employees will be motivated to do work that they perceive to be significant
McClelland's Three Needs Theory
COMPLETE SOLUTIONS VERIFIED GRADED A++
Motivation
The physical process through which unsatisfied needs or wants lead to drives that are
aimed at goals or incentives
Process theories of motivation
Helps explain how an individual's behavior is energized, directed, sustained, and
stopped
Maslow's Hierarchy of Needs
- Physiological Needs
- Safety Needs
- Affiliation Needs
- Self-Esteem Needs
- Self- Actualization
Criticisms of Maslow's Hierarchy of Needs
- Lack of evidence that workers have a single dominant need
- Lack of evidence that a need diminishes in strength when gratified
- Difficulty explaining individuals who neglect their lover level needs in pursuit of higher
level needs
Alderfer's ERG Theory
, - Existence refers to an individual's concern with basic material and physiological
existence requirements
- Relatedness refers to the need for developing and sustaining interpersonal
relationships
- Growth refers to an individual's intrinsic need to be creative and to make useful and
productive contributions, including personal development with opportunities for personal
growth
Alderfer vs Maslow
- Does not require a strict ordering of needs satisfaction
- Accounts for differences in needs preferences by individuals
- Frustration- regression principle
Frustration-regression principle
Explains that when a barrier prevents an individual from obtaining a higher level need, a
person may regress to a lower level need to achieve satisfaction
Herzberg's Two Factor Theory
- People have 2 sets of needs (avoidance of unpleasantness, personal growth)
- 5 factors strong determiners of job satisfaction (motivation factors)
- 6 factors of job dissatisfaction (hygiene factor)
Herzberg and Job Design
- Herzberg promoted the concept that if the work one does is significant, it will ultimately
lead to satisfaction with the work itself
- Employees will be motivated to do work that they perceive to be significant
McClelland's Three Needs Theory
