MHA 701 CH 4 QUIZ EXAM QUESTIONS AND ANSWERS
WITH COMPLETE SOLUTIONS VERIFIED
Attitudes
Are a complex combination of an individual's personality, beliefs, values, behaviors, and
motivations.
Include feelings, thoughts, and actions
An attempt to explain a person's behavior.
Cognitive Dissonance
Refers to any inconsistency that a person perceives between the persons behavior and
attitudes
Any form of inconsistency that is uncomfortable for the person will prompt the person to
reduce the dissonance (conflict). Harry, John, and Mary example
Other approaches that a person may use to reduce the inconsistency are as
folows:
Eliminating their responsibility or control over an act or decision.
Denying, distorting, or selectively forgetting the information.
Minimizing the importance of the issue, decision, or act.
Selecting new information that is consistant with an attitude or behavior.
Attitude formation is a result of
WITH COMPLETE SOLUTIONS VERIFIED
Attitudes
Are a complex combination of an individual's personality, beliefs, values, behaviors, and
motivations.
Include feelings, thoughts, and actions
An attempt to explain a person's behavior.
Cognitive Dissonance
Refers to any inconsistency that a person perceives between the persons behavior and
attitudes
Any form of inconsistency that is uncomfortable for the person will prompt the person to
reduce the dissonance (conflict). Harry, John, and Mary example
Other approaches that a person may use to reduce the inconsistency are as
folows:
Eliminating their responsibility or control over an act or decision.
Denying, distorting, or selectively forgetting the information.
Minimizing the importance of the issue, decision, or act.
Selecting new information that is consistant with an attitude or behavior.
Attitude formation is a result of
