1
GUIDEWIRE CLAIM CENTER PROFESSIONAL 2024
ACTUAL EXAM COMPLETE ACCURATE EXAM
QUESTIONS WITH DETAILED VERIFIED ANSWERS
(100% CORRECT ANSWERS) /ALREADY GRADED A+
What does an end user need to access a GW app - (answers)A supported web
browser and a valid username and password
What is one thing that determines what data is gathered on a claim intake screen -
(answers)Type of claim (auto, homeowners)
When a user attempts to log into CC, what 3 pieces of info does the app attempt to
determine? - (answers)1. can the user be authenticated
2. what are the users roles
3. what is the users startup page
What is the purpose of an exposure? - (answers)Used to track potential payments
on one coverage for one claimant
What are two mechanisms used to determine if a payment requires approval? -
(answers)1. Authority Limits
2. Transaction Approval Rules
What two mechanisms are referred to as a check? - (answers)A physical paper
check and an EFT
What is a set of activities on a claim called? - (answers)A workplan
, 2
What are the three types of service requests? - (answers)1. Service only
2. Quote only
3 Quote and service
What is an incident? - (answers)The 'what" that was lost or damaged
What are the six assignable objects in CC base configuration? - (answers)1.
Claims
2. Exposures
3. Activities
4. Service requests
5. Matter (litigation)
6. Subrogation
When does object assignment happen? - (answers)Object creation and manual
object reassignment
What are the two basic building blocks of the CC org structure - (answers)Users
and groups
What is the difference between a policy and a PolicyType in CC? -
(answers)Policy - a product that is sold to customers, promises to pay money for
specified loss types. Contract between insured and insurer
, 3
PolicyType - Identifies the line of business associated with a policy, and indicates
the coverages (CoverageTypes) that can be associated with the policy
What is the purpose of a CoverageSubtype? - (answers)It connects coverage types
to exposure types
What are some coverage types? - (answers)Collision, comprehensive, general
liability, medical payments
What is the purpose of segmentation? - (answers)Process of determining a strategy
for processing a claim. determines complexity so that appropriate assignment can
be made
What happens during automated claim setup? - (answers)1. The claim is
segmented
2. The claim is assigned to a group and user
3. Activities may be created for work that must be done on the claim
What are 3 ways a claim can be entered into CC? - (answers)1. Portal (by user or
agent)
2. New claim wizard (by adjuster)
3. External application (Imported by FNOL system)
GUIDEWIRE CLAIM CENTER PROFESSIONAL 2024
ACTUAL EXAM COMPLETE ACCURATE EXAM
QUESTIONS WITH DETAILED VERIFIED ANSWERS
(100% CORRECT ANSWERS) /ALREADY GRADED A+
What does an end user need to access a GW app - (answers)A supported web
browser and a valid username and password
What is one thing that determines what data is gathered on a claim intake screen -
(answers)Type of claim (auto, homeowners)
When a user attempts to log into CC, what 3 pieces of info does the app attempt to
determine? - (answers)1. can the user be authenticated
2. what are the users roles
3. what is the users startup page
What is the purpose of an exposure? - (answers)Used to track potential payments
on one coverage for one claimant
What are two mechanisms used to determine if a payment requires approval? -
(answers)1. Authority Limits
2. Transaction Approval Rules
What two mechanisms are referred to as a check? - (answers)A physical paper
check and an EFT
What is a set of activities on a claim called? - (answers)A workplan
, 2
What are the three types of service requests? - (answers)1. Service only
2. Quote only
3 Quote and service
What is an incident? - (answers)The 'what" that was lost or damaged
What are the six assignable objects in CC base configuration? - (answers)1.
Claims
2. Exposures
3. Activities
4. Service requests
5. Matter (litigation)
6. Subrogation
When does object assignment happen? - (answers)Object creation and manual
object reassignment
What are the two basic building blocks of the CC org structure - (answers)Users
and groups
What is the difference between a policy and a PolicyType in CC? -
(answers)Policy - a product that is sold to customers, promises to pay money for
specified loss types. Contract between insured and insurer
, 3
PolicyType - Identifies the line of business associated with a policy, and indicates
the coverages (CoverageTypes) that can be associated with the policy
What is the purpose of a CoverageSubtype? - (answers)It connects coverage types
to exposure types
What are some coverage types? - (answers)Collision, comprehensive, general
liability, medical payments
What is the purpose of segmentation? - (answers)Process of determining a strategy
for processing a claim. determines complexity so that appropriate assignment can
be made
What happens during automated claim setup? - (answers)1. The claim is
segmented
2. The claim is assigned to a group and user
3. Activities may be created for work that must be done on the claim
What are 3 ways a claim can be entered into CC? - (answers)1. Portal (by user or
agent)
2. New claim wizard (by adjuster)
3. External application (Imported by FNOL system)
