Organizational Behavior
Eighteenth Edition, Global Edition
Chapter 1
What Is Organizational
Behavior?
Copyright © 2019 Pearson Education, Ltd. All Rights Reserved.
,What is Organizational Behaviour?
Copyright © 2019 Pearson Education, Ltd. All Rights Reserved.
,Organizational Behaviour Origins
• The study of organizational behavior has its
roots in the late 1920s, when the Western
Electric Company launched a now-famous
series of studies of the behavior of workers at its
Hawthorne Works plant.
• Researchers there set out to determine whether
workers could be made to be more productive if
their environment was upgraded with better
lighting and other design improvements.
https://www.investopedia.com/terms/o/organizational-behavior.asp
Copyright © 2019 Pearson Education, Ltd. All Rights Reserved.
, Organizational Behaviour Origins
• To their surprise, the researchers found that the
environment was less important than social factors. It was
more important, for example, that people got along with
their co-workers and felt their bosses appreciated them.
• The Hawthorne Effect—which describes the way test
subjects' behavior may change when they know they are
being observed—is the best-known study of organizational
behavior.
• Researchers are taught to consider whether or not (and to
what degree) the Hawthorne Effect may skew their findings
on human behavior.
https://www.investopedia.com/terms/o/organizational-behavior.asp
Copyright © 2019 Pearson Education, Ltd. All Rights Reserved.
Eighteenth Edition, Global Edition
Chapter 1
What Is Organizational
Behavior?
Copyright © 2019 Pearson Education, Ltd. All Rights Reserved.
,What is Organizational Behaviour?
Copyright © 2019 Pearson Education, Ltd. All Rights Reserved.
,Organizational Behaviour Origins
• The study of organizational behavior has its
roots in the late 1920s, when the Western
Electric Company launched a now-famous
series of studies of the behavior of workers at its
Hawthorne Works plant.
• Researchers there set out to determine whether
workers could be made to be more productive if
their environment was upgraded with better
lighting and other design improvements.
https://www.investopedia.com/terms/o/organizational-behavior.asp
Copyright © 2019 Pearson Education, Ltd. All Rights Reserved.
, Organizational Behaviour Origins
• To their surprise, the researchers found that the
environment was less important than social factors. It was
more important, for example, that people got along with
their co-workers and felt their bosses appreciated them.
• The Hawthorne Effect—which describes the way test
subjects' behavior may change when they know they are
being observed—is the best-known study of organizational
behavior.
• Researchers are taught to consider whether or not (and to
what degree) the Hawthorne Effect may skew their findings
on human behavior.
https://www.investopedia.com/terms/o/organizational-behavior.asp
Copyright © 2019 Pearson Education, Ltd. All Rights Reserved.
