BA 101 TEST QUESTIONS AND ANSWERS LATEST UPDATE
Theory X
employees dislike the work and function only in controlled work environment
Theory Y (Taylor's Scientific Management)
Theory Z
The belief that some middle ground between type A and type J practices is the best for
American Business
Theory Z
Focus on "we" rather than "us" vs "them"
Fosters cooperation
Encourages Transparency
Values Employees
Organization Chart
A diagram that represents the positions and relationships within an organization
~Peak Period
~Recession
~Depression
~Federal deficit
Business Cycle
Delegation
Assigning part of a manager's work and power to other workers
TQM (Total Quality Management)
the coordination of efforts directed at improving customer satisfaction, increasing
employee participation, strengthening supplier partnerships, and facilitating an
organizational atmosphere of continuous quality improvement.
Lean Management
An approach that improves the efficiency and effectiveness of operations by eliminating
waste and improving quality
Muda
Wasteful activity (bad)
Mura
Unbalanced
Kaizen
Continious Improvement
Poka Yoke
Mistake Proof
Gemba
Actual Place
Kanban
Creating Flow
Muri
Overburden
Genchi Genbutsu
to go see
Hansei
Theory X
employees dislike the work and function only in controlled work environment
Theory Y (Taylor's Scientific Management)
Theory Z
The belief that some middle ground between type A and type J practices is the best for
American Business
Theory Z
Focus on "we" rather than "us" vs "them"
Fosters cooperation
Encourages Transparency
Values Employees
Organization Chart
A diagram that represents the positions and relationships within an organization
~Peak Period
~Recession
~Depression
~Federal deficit
Business Cycle
Delegation
Assigning part of a manager's work and power to other workers
TQM (Total Quality Management)
the coordination of efforts directed at improving customer satisfaction, increasing
employee participation, strengthening supplier partnerships, and facilitating an
organizational atmosphere of continuous quality improvement.
Lean Management
An approach that improves the efficiency and effectiveness of operations by eliminating
waste and improving quality
Muda
Wasteful activity (bad)
Mura
Unbalanced
Kaizen
Continious Improvement
Poka Yoke
Mistake Proof
Gemba
Actual Place
Kanban
Creating Flow
Muri
Overburden
Genchi Genbutsu
to go see
Hansei
