Fishbone diagram
How people, machine, method, environment, measurement and materials and the effect
they create
4th industrial revolution
examples of tech advancements/disruptions: AI, robotics, 3d printing, blockchain
benefits: improved healthcare, renewable energy, cost efficiencies.
impact on the future: automation of routine tasks, demand for new skills, job
displacement.
BOIT Framework
Business Strategy, Organization, Information Technology
McDonald's Dynamic Yield Technology
A software that offered customers recommendations, 1 to 1 messaging and customer
data management
pareto chart
A Pareto chart is a bar graph combined with a line graph that highlights the most
significant factors in a dataset based on the Pareto Principle (80/20 rule). It helps
businesses identify and prioritize issues or opportunities by showing which factors
contribute the most to a problem or outcome. This visualization enables more effective
decision-making by focusing resources on areas with the highest impact.
what is the difference between data and information
Data is raw, unorganized facts, while information is processed, structured, and
meaningful data used for decision-making.
One IT activity Abycab can do to improve retention
Hiring a third party firm to analyze data and provide an unbiased opinion on how to
improve the app
How does Dynamic Yield help McDonald's
It helped in providing deliveries during times were in store purchases were slower this
was also with help from Ubereats
It also recommends things to customers during specific time for example if it's busy it
will recommend items that don't take as long to cook
how IT creates value
automation business processes, warehouse automation, enterprise resource planning,
consumer relationship management, ecommerce, visibility
SWOT Analysis
difference between information and data
Data is raw, unorganized facts, while information is processed, structured, and
meaningful data used for decision-making.
supply chain management
a management system that coordinates and integrates all of the activities performed by
supply chain members into a seamless process, from the source to the point of
consumption, resulting in enhanced customer and economic value
supply chain