ASAP PACE Certification 2024/2025

ASAP PACE Certification 2024/2025 Convergent thinking - answer-Relies on reason and logic to find the one best answer to a question Divergent thinking - answer-Focuses on producing a broad variety of ideas interpersonal communication - answer-the exchange of thoughts, feelings, and beliefs between two or more people Why do we communicate interpersonally? - answer-Share and collect business data. Express our ideas and opinions and understand those of others. Give and receive emotional support. Make decisions and solve problems. Influence the attitudes and behaviors of others. Establish and maintain relationships. Collaborate and achieve goals. Types of communication - answer-verbal and nonverbal. Email, phone, memos, IM, social media, face to face. One on one and one to many. Levels of Communication - answer-1. Casual 2. Critical 3. Crucial