y y y y y y y y y y y y
ition Solomon y
ConsumeryBehavior,y12ey(Solomon)
Chaptery2y ConsumeryandySocialyWell-Being
1) WhichyactymakesyityillegalyforyAmericanyexecutivesytoybribeyforeignersytoygainybusiness?
A) LanhamyAct
B) ForeignyCorruptionyPracticesyAct
C) PatriotyAct
D) Robinson-
PatmanyActyAnswer:yB
Diff:y1
Objective:y 2.1:yEthicalybusinessyisygoodybusiness.
2) Rulesyofyconductythatyguideyactionsyinytheymarketplaceyareycalled .
A) socialyobligation
B) socialyresponsibility
C) businessyethics
D) socialyawarenessy
Answer:y C
Diff:y1
Objective:y2.1:yEthicalybusinessyisygoodybusiness.yAACSB:
y Ethical yunderstandingyandyreasoning
3) Theyimportanceypeopleyattachytoyworldlyypossessionsyisycalled .
A) egoyproducts
B) materialism
C) needs
D) wantsy
Answer:yBy
Diff:y1
Objective:y 2.1:yEthicalybusinessyisygoodybusiness.
4) ThoughytheyOrganizationyforyEconomicyCooperationyandyDevelopmenty(OECD)youtlawsy
briberyyinybusinessypractices,yityisystillycommonyin .
A) Japan
B) Mexico
C) Germany
D) Allyofytheyabovey
Answer:y D
Diff:y1
Objective:y2.1:yEthicalybusinessyisygoodybusiness.yAACSB:
y Ethical yunderstandingyandyreasoning
1
Copyrighty©y2017yPearsonyEducation,yInc.
mynursytest.store
,DOWNLOAD THE Test Bank for Consumer Behavior Buying Having and Being12th Ed
y y y y y y y y y y y y
ition Solomon y
5) Theyprocessyofycurationyrefersytoywhatyproduct(s)?
A) Art
B) Travel
C) Food
D) Allyofytheyabovey
Answer:y D
Diff:y2
Objective:y 2.1:yEthicalybusinessyisygoodybusiness.
6) Whichyofytheyfollowingyvaluesyisymostyassociatedywithymaterialists?
A) Honesty
B) Status
C) Loyalty
D) Frugalityy
Answer:yBy
Diff:y1
Objective:y 2.1:yEthicalybusinessyisygoodybusiness.
7) NeimanyMarcusyandyWholeyFoodsyareyexamplesyof .
A) materialism
B) provenance
C) egoydirectedyproducts
D) noneyofytheyabovey
Answer:y D
Diff:y3
Objective:y2.1:yEthicalybusinessyisygoodybusiness.yAACSB:
y Applicationyof yknowledge
8) BusinessyethicsyareyrulesyofyconductypublishedybyytheyBetteryBusinessyBureauythatyguideya
ctionsyinytheymarketplace.
Answer:y FALSEy
Diff:y2
Objective:y 2.1:yEthicalybusinessyisygoodybusiness.
9) Materialismyrefersytoytheyimportanceypeopleyattachytoytheyfabricyusedyinytheiryclothing.y
Answer:y FALSE
Diff:y1
Objective:y2.1:yEthicalybusinessyisygoodybusiness.yAACSB:
y Ethical yunderstandingyandyreasoning
10) Materialisticyvaluesytendytoyfocusyonytheyindividualyratherythanyaygroupyoryfamily.y
Answer:y TRUE
Diff:y1
Objective:y2.1:yEthicalybusinessyisygoodybusiness.yAACSB:
y Ethical yunderstandingyandyreasoning
2
Copyrighty©y2017yPearsonyEducation,yInc.
mynursytest.store
, DOWNLOAD THE Test Bank for Consumer Behavior Buying Having and Being12th Ed
y y y y y y y y y y y y
ition Solomon y
11) Discussyhowymaterialismyhasychangedyinymeaning.
Answer:yNewymaterialismyisythoughtytoybeylessyaboutystatusyandymoreyaboutyanyappreciationyforydesi
gnyandyquality.yOldymaterialismywasyaboutyflauntingyaffluenceywhileynewymaterialistsymayyhideyit.y
Oldymaterialistsypreferredydesignerylabelsywhileytheynewymaterialistsyvalueyunknownyproducers.
Diff:y1
Objective:y2.1:yEthicalybusinessyisygoodybusiness.yAACSB:
y Applicationyof yknowledge
12) Ifyyouyareyunhappyywithyayproductyoryservice,ywhatyareyyourythreeypossibleycoursesyofyaction?yA
nswer:yYouymayyuseyayvoiceyresponse,yprivateyresponse,yorythird-
partyyresponse.yTheyvoiceyresponseyisytheybestyforytheymarketerybecauseyityenablesyaycorrectionytoyt
heyproblem.
Diff:y1
Objective:y2.1:yEthicalybusinessyisygoodybusiness.yAACSB:
y Applicationyof yknowledge
13) Explainytheythreeykeyylegislativeyactsyaffectingyconsumers.y
Answer:y TheseyactsyareylocatedyinyTabley2.2
Diff:y2
Objective:y 2.1:yEthicalybusinessyisygoodybusiness.
14) Explainywhyyadvertisingyisynecessary.
Answer:yAdvertisingyhelpsytoycommunicateyproducts'yavailabilityyandyusefulness.yDiff:y
3
Objective:y 2.1:yEthicalybusinessyisygoodybusiness.
15) Whenyconsumersyareyunhappyywithyayproduct,ytheyyboycottytheyproductyand/orystoreyandye
xpressydissatisfactionytoyfriends.yThisyisycalled response.
A) private
B) third-party
C) voice
D) publicy
Answer:y Ay
Diff:y1
Objective:y2.2:yMarketersyhaveyanyobligationytoyprovideysafeyandyfunctionalyproductsyasypartyofythei
rybusinessyactivities.
3
Copyrighty©y2017yPearsonyEducation,yInc.
mynursytest.store