Medical Office Concepts Ch.4-6 Study Guide
UPDATED ACTUAL Questions and
CORRECT Answers
Certified Mail - CORRECT ANSWER - Provides the sender with evidence of delivery (4)
Established patient - CORRECT ANSWER - Classification of a patient who has seen the
physician of the same specialty in the same practice within in the last three years. (4)
Chief complaint - CORRECT ANSWER - The main reason a patient seeks medical
services.
Urgent - CORRECT ANSWER - Medical condition requiring treatment as a result of an
unforeseen illness, injury, or condition but is not defined as an emergency. (4)
Shared medical appointment - CORRECT ANSWER - A method of scheduling patients
that has the advantage of patient interaction. (4)
Stat - CORRECT ANSWER - Immediately (4)
Triage - CORRECT ANSWER - Systemically assessing a patient to determine when the
patient can be scheduled. (4)
Wave Scheduling - CORRECT ANSWER - A method of scheduling patients that
combines times during which patients may be seen without a prearranged appointment and
scheduled appointment times. (4)
Open/Fixed hours scheduling - CORRECT ANSWER - A method of seeing multiple
patients during a block of time - usually patients arrive at or close to the same time. (4)
, Return reciept - CORRECT ANSWER - Provides the sender with documentation of
mailed materials. (4)
Word processing - CORRECT ANSWER - Software program used to enter, edit, format,
and print documents. (5)
SOAP - CORRECT ANSWER - Medical documentation format that includes subjective
and objective data, assessment of data, and course of treatment. (5)
Active record - CORRECT ANSWER - Records of current patients. (5)
File server - CORRECT ANSWER - Centralized storage of shared network electronic
data. (5)
Out indicator - CORRECT ANSWER - A record of removed information. (5)
Electronic health record - CORRECT ANSWER - Healthcare databases that work together
to compile complete patient healthcare records. (5)
Medicolegal - CORRECT ANSWER - Records that provide proof of legal medical care.
(5)
ROS - CORRECT ANSWER - A subjective assessment of pertinent body systems. (5)
Wireless communication - CORRECT ANSWER - The use of radio waves to transmit
data. (5)
Voice-recognition technology - CORRECT ANSWER - Technology used to input data
using speech training. (5)
UPDATED ACTUAL Questions and
CORRECT Answers
Certified Mail - CORRECT ANSWER - Provides the sender with evidence of delivery (4)
Established patient - CORRECT ANSWER - Classification of a patient who has seen the
physician of the same specialty in the same practice within in the last three years. (4)
Chief complaint - CORRECT ANSWER - The main reason a patient seeks medical
services.
Urgent - CORRECT ANSWER - Medical condition requiring treatment as a result of an
unforeseen illness, injury, or condition but is not defined as an emergency. (4)
Shared medical appointment - CORRECT ANSWER - A method of scheduling patients
that has the advantage of patient interaction. (4)
Stat - CORRECT ANSWER - Immediately (4)
Triage - CORRECT ANSWER - Systemically assessing a patient to determine when the
patient can be scheduled. (4)
Wave Scheduling - CORRECT ANSWER - A method of scheduling patients that
combines times during which patients may be seen without a prearranged appointment and
scheduled appointment times. (4)
Open/Fixed hours scheduling - CORRECT ANSWER - A method of seeing multiple
patients during a block of time - usually patients arrive at or close to the same time. (4)
, Return reciept - CORRECT ANSWER - Provides the sender with documentation of
mailed materials. (4)
Word processing - CORRECT ANSWER - Software program used to enter, edit, format,
and print documents. (5)
SOAP - CORRECT ANSWER - Medical documentation format that includes subjective
and objective data, assessment of data, and course of treatment. (5)
Active record - CORRECT ANSWER - Records of current patients. (5)
File server - CORRECT ANSWER - Centralized storage of shared network electronic
data. (5)
Out indicator - CORRECT ANSWER - A record of removed information. (5)
Electronic health record - CORRECT ANSWER - Healthcare databases that work together
to compile complete patient healthcare records. (5)
Medicolegal - CORRECT ANSWER - Records that provide proof of legal medical care.
(5)
ROS - CORRECT ANSWER - A subjective assessment of pertinent body systems. (5)
Wireless communication - CORRECT ANSWER - The use of radio waves to transmit
data. (5)
Voice-recognition technology - CORRECT ANSWER - Technology used to input data
using speech training. (5)
