NAHQ TEST EXAM QUESTIONS WITH
CORRECT ANSWERS TOP GRADE SCORE
GUARANTEE, A+
For a continuous quality improvement team to be successful, who must be
included on the team? - ANSWER>>person preforming the process
When examining the relationship between staff and patient outcomes, which of
the following is the most appropriate to assess? - ANSWER>>patient safety data
and overtime data
Which of the following adverse events is NOT considered a sentinel event? -
ANSWER>>suicide threat by a patient in a confined 24-hour care setting
Which of the following is always true regarding a sentinel event? -
ANSWER>>The occurrence requires an immediate investigative response
A valid data collection tool should incorporate - ANSWER>>the definition of
data elements
A review was conducted following a postoperative surgical infection rate
increase. The following information was obtained about four physicians: Which
of the following should be done next? - ANSWER>>Initiate peer review with
physician C
A healthcare quality professional is attempting to refine the differences
between an organization's objectives and the stakeholder needs. Which of the
following tools is most appropriate? - ANSWER>>gap analysis
, Which of the following is the best example of use of human factors engineering?
- ANSWER>>designing products to prevent tubing misconnections
The success of a performance improvement program will be most influenced by
the - ANSWER>>culture of the organization
The best reason to evaluate team meetings is to - ANSWER>>assess progress
A facility is becoming part of a healthcare network. Which of the following
employee education programs is most important? - ANSWER>>organizational
change
A hospice agency conducted a satisfaction survey of all 200 patients currently
receiving pain management services. When asked if they were satisfied with
their pain management, 170 patients said yes, and 30 said no. A target
satisfaction rate of 90% has been set. In this situation, a healthcare quality
professional should - ANSWER>>review all dissatisfied responses for similarities.
The evolution of quality improvement in healthcare has shifted the primary
focus from performance of individuals to the performance of the -
ANSWER>>organization's systems
A hospital has recently moved to a paperless system. It is noted that some data
is missing from the obstetrics delivery record. A healthcare quality professional
should recommend - ANSWER>>evaluating the computerized data entry process
A staff member reports that a colon perforation occurred during a colonoscopy.
Which of the following is a healthcare quality professional's next step? -
ANSWER>>Refer the case for peer review
A 69-year-old female admitted for hip replacement is taken to surgery. The
patient is identified, the surgical site is marked incorrectly, and equipment/x-
CORRECT ANSWERS TOP GRADE SCORE
GUARANTEE, A+
For a continuous quality improvement team to be successful, who must be
included on the team? - ANSWER>>person preforming the process
When examining the relationship between staff and patient outcomes, which of
the following is the most appropriate to assess? - ANSWER>>patient safety data
and overtime data
Which of the following adverse events is NOT considered a sentinel event? -
ANSWER>>suicide threat by a patient in a confined 24-hour care setting
Which of the following is always true regarding a sentinel event? -
ANSWER>>The occurrence requires an immediate investigative response
A valid data collection tool should incorporate - ANSWER>>the definition of
data elements
A review was conducted following a postoperative surgical infection rate
increase. The following information was obtained about four physicians: Which
of the following should be done next? - ANSWER>>Initiate peer review with
physician C
A healthcare quality professional is attempting to refine the differences
between an organization's objectives and the stakeholder needs. Which of the
following tools is most appropriate? - ANSWER>>gap analysis
, Which of the following is the best example of use of human factors engineering?
- ANSWER>>designing products to prevent tubing misconnections
The success of a performance improvement program will be most influenced by
the - ANSWER>>culture of the organization
The best reason to evaluate team meetings is to - ANSWER>>assess progress
A facility is becoming part of a healthcare network. Which of the following
employee education programs is most important? - ANSWER>>organizational
change
A hospice agency conducted a satisfaction survey of all 200 patients currently
receiving pain management services. When asked if they were satisfied with
their pain management, 170 patients said yes, and 30 said no. A target
satisfaction rate of 90% has been set. In this situation, a healthcare quality
professional should - ANSWER>>review all dissatisfied responses for similarities.
The evolution of quality improvement in healthcare has shifted the primary
focus from performance of individuals to the performance of the -
ANSWER>>organization's systems
A hospital has recently moved to a paperless system. It is noted that some data
is missing from the obstetrics delivery record. A healthcare quality professional
should recommend - ANSWER>>evaluating the computerized data entry process
A staff member reports that a colon perforation occurred during a colonoscopy.
Which of the following is a healthcare quality professional's next step? -
ANSWER>>Refer the case for peer review
A 69-year-old female admitted for hip replacement is taken to surgery. The
patient is identified, the surgical site is marked incorrectly, and equipment/x-
