WGU D333 ETHICS IN TECHNOLOGY OA EXAM
QUESTIONS WITH DETAILED VERIFIED
ANSWERS
What is ethics? - ANSWER>>the philosophical discipline concerned with what is morally good
and bad and morally right and wrong by a group.
What trends have increased the likelihood of unethical behavior? - ANSWER>>Psychological
traps: pressure from higher management to achieve goals, Grade Instrumentality, Attributing
Blame Factor, and Negative Dispositional Factor.
What is corporate social responsibility, and why is fostering good business ethics important? -
ANSWER>>It fosters trust, integrity, and transparency, enabling businesses to build solid
reputations and long-lasting relationships with stakeholders. By upholding ethical standards,
companies create an environment that attracts and retains top talent, drives customer
loyalty, and mitigates legal and reputational risks.
Risk for not following would be loss of trust from community, which means loss in
sales/stocks, and finally it reflects on the share holders who fund the company/pay the
workers.
What measures can organizations take to improve their business ethics? - ANSWER>>1.
Create a code.
2. Engage with your employees and customers.
3. Reinforce the benefits of the code.
4. Be a good role model.
5. Train your employees.
6. Promote your ethical behavior.
7. Reward ethical behavior.
8. Learn from your mistakes.
9. Report unethical behavior
10. Move with the times
How can you include ethical considerations in your decision-making? - ANSWER>>Filter your
choices to determine if any of your options will violate any core ethical values, and then
eliminate any unethical options.
,What are the five steps of a Framework for Ethical Decision Making? - ANSWER>>1. Identify
the Ethical Issues.
2. Get the Facts.
3. Evaluate Alternative Actions.
4. Choose an Option for Action and Test It.
5. Implement Your Decision and Reflect on the Outcome.
What trends have increased the risk that information technology will be used in an unethical
manner? - ANSWER>>The growth of the Internet and social networks; the ability to capture,
store, and analyze vast amounts of personal data; and a greater reliance on information
systems in all aspects of life.
All this information is collected/stored by companies and organizations, which can also
increase the risk of harming people's privacy by being out in the open.
What is an example of unethical use of information technology? - ANSWER>>Cutting and
pasting a paper together using online materials without appropriate citations.
What is the meaning of ethics in the context of ethical judgment? - ANSWER>>The code of
behavior defined by a group an individual belongs to
Which two ways may advances in technology affect common ethical assumptions?
Companies take advantage of their privileged access to personal user data to benefit their
shareholders.
Surveillance allows companies to increase productivity by closely watching their employees'
behavior.
A company's workers benefit from easier access to publicly available information to improve
their technical skills.
The Internet provides customers with convenient access to a wider variety of
environmentally sustainable products. - ANSWER>>-Companies take advantage of their
privileged access to personal user data to benefit their shareholders.
and
,-Surveillance allows companies to increase productivity by closely watching their employees'
behavior.
A car manufacturer decides to alter its emission testing to pass regulatory requirements. The
emission reduction system is only used during tests. The system is not engaged during normal
driving conditions in order to improve fuel efficiency, torque, and acceleration.
Which step in the ethical decision-making process should have been used to evaluate the
environmental impact of this decision? Evaluate results
Evaluate results
Develop problem statement
Implement decision
Choose alternatives - ANSWER>>Choose alternatives
Correct:
Evaluating the environmental impact of the car manufacturer's decision should have been
part of the choose alternatives step.
Which area of ethical concerns in IT deals directly with information ownership?
Accuracy
Access
Property
Privacy - ANSWER>>Correct:
Property deals directly with information ownership.
What relationships must an IT worker manage, and what key ethical issues can arise in each?
- ANSWER>>An IT professional must manage relationships with various stakeholders,
including: Clients/Customers: IT professionals must ensure that they understand and meet
, the needs of their clients or customers. This can involve issues of privacy, security, and data
management.
What are the relationships in which an IT professional becomes involved? -
ANSWER>>employers, clients, suppliers, other professionals, IT users, and the society at large
and that in each relationship, an ethical IT worker acts honestly and appropriately.
What are the ethical issues associated with information technology? - ANSWER>>Ethical
issues in IT include personal privacy, protection of intellectual property such as copyrights
and trade secrets, liability, racial and gender equality, and free speech issues.
What is the relationship between IT worker and client? - ANSWER>>Client makes decisions
based on the information, alternatives, and recommendations provided by the IT worker and
trusts him.
● client will provide relevant information, listen to and understand what the IT worker says,
ask
questions to understand the impact of key decisions
● decision making is shared between the client and the IT worker
What are the 5 types of professional client relationships? - ANSWER>>agency, contract,
friendship, paternalism, and fiduciary.
How can you encourage professional development in the workplace?
Seven types of professional development opportunities - ANSWER>>1. On-site training.
Bringing outside experts to your workplace to host pieces of training is a great way to get
your staff involved in professional development.
2. Mentorship programs.
3. Conferences.
4. Online courses.
5. Tuition reimbursement.
6. Leadership roles.
7. Cross-departmental training.
What ethical issues do IT users face? Name as many as possible - ANSWER>>Common types:
1. Personal Information/data
2. Spread of misinformation
QUESTIONS WITH DETAILED VERIFIED
ANSWERS
What is ethics? - ANSWER>>the philosophical discipline concerned with what is morally good
and bad and morally right and wrong by a group.
What trends have increased the likelihood of unethical behavior? - ANSWER>>Psychological
traps: pressure from higher management to achieve goals, Grade Instrumentality, Attributing
Blame Factor, and Negative Dispositional Factor.
What is corporate social responsibility, and why is fostering good business ethics important? -
ANSWER>>It fosters trust, integrity, and transparency, enabling businesses to build solid
reputations and long-lasting relationships with stakeholders. By upholding ethical standards,
companies create an environment that attracts and retains top talent, drives customer
loyalty, and mitigates legal and reputational risks.
Risk for not following would be loss of trust from community, which means loss in
sales/stocks, and finally it reflects on the share holders who fund the company/pay the
workers.
What measures can organizations take to improve their business ethics? - ANSWER>>1.
Create a code.
2. Engage with your employees and customers.
3. Reinforce the benefits of the code.
4. Be a good role model.
5. Train your employees.
6. Promote your ethical behavior.
7. Reward ethical behavior.
8. Learn from your mistakes.
9. Report unethical behavior
10. Move with the times
How can you include ethical considerations in your decision-making? - ANSWER>>Filter your
choices to determine if any of your options will violate any core ethical values, and then
eliminate any unethical options.
,What are the five steps of a Framework for Ethical Decision Making? - ANSWER>>1. Identify
the Ethical Issues.
2. Get the Facts.
3. Evaluate Alternative Actions.
4. Choose an Option for Action and Test It.
5. Implement Your Decision and Reflect on the Outcome.
What trends have increased the risk that information technology will be used in an unethical
manner? - ANSWER>>The growth of the Internet and social networks; the ability to capture,
store, and analyze vast amounts of personal data; and a greater reliance on information
systems in all aspects of life.
All this information is collected/stored by companies and organizations, which can also
increase the risk of harming people's privacy by being out in the open.
What is an example of unethical use of information technology? - ANSWER>>Cutting and
pasting a paper together using online materials without appropriate citations.
What is the meaning of ethics in the context of ethical judgment? - ANSWER>>The code of
behavior defined by a group an individual belongs to
Which two ways may advances in technology affect common ethical assumptions?
Companies take advantage of their privileged access to personal user data to benefit their
shareholders.
Surveillance allows companies to increase productivity by closely watching their employees'
behavior.
A company's workers benefit from easier access to publicly available information to improve
their technical skills.
The Internet provides customers with convenient access to a wider variety of
environmentally sustainable products. - ANSWER>>-Companies take advantage of their
privileged access to personal user data to benefit their shareholders.
and
,-Surveillance allows companies to increase productivity by closely watching their employees'
behavior.
A car manufacturer decides to alter its emission testing to pass regulatory requirements. The
emission reduction system is only used during tests. The system is not engaged during normal
driving conditions in order to improve fuel efficiency, torque, and acceleration.
Which step in the ethical decision-making process should have been used to evaluate the
environmental impact of this decision? Evaluate results
Evaluate results
Develop problem statement
Implement decision
Choose alternatives - ANSWER>>Choose alternatives
Correct:
Evaluating the environmental impact of the car manufacturer's decision should have been
part of the choose alternatives step.
Which area of ethical concerns in IT deals directly with information ownership?
Accuracy
Access
Property
Privacy - ANSWER>>Correct:
Property deals directly with information ownership.
What relationships must an IT worker manage, and what key ethical issues can arise in each?
- ANSWER>>An IT professional must manage relationships with various stakeholders,
including: Clients/Customers: IT professionals must ensure that they understand and meet
, the needs of their clients or customers. This can involve issues of privacy, security, and data
management.
What are the relationships in which an IT professional becomes involved? -
ANSWER>>employers, clients, suppliers, other professionals, IT users, and the society at large
and that in each relationship, an ethical IT worker acts honestly and appropriately.
What are the ethical issues associated with information technology? - ANSWER>>Ethical
issues in IT include personal privacy, protection of intellectual property such as copyrights
and trade secrets, liability, racial and gender equality, and free speech issues.
What is the relationship between IT worker and client? - ANSWER>>Client makes decisions
based on the information, alternatives, and recommendations provided by the IT worker and
trusts him.
● client will provide relevant information, listen to and understand what the IT worker says,
ask
questions to understand the impact of key decisions
● decision making is shared between the client and the IT worker
What are the 5 types of professional client relationships? - ANSWER>>agency, contract,
friendship, paternalism, and fiduciary.
How can you encourage professional development in the workplace?
Seven types of professional development opportunities - ANSWER>>1. On-site training.
Bringing outside experts to your workplace to host pieces of training is a great way to get
your staff involved in professional development.
2. Mentorship programs.
3. Conferences.
4. Online courses.
5. Tuition reimbursement.
6. Leadership roles.
7. Cross-departmental training.
What ethical issues do IT users face? Name as many as possible - ANSWER>>Common types:
1. Personal Information/data
2. Spread of misinformation
