MHA 705 Module 6 Exam 2024/2025

MHA 705 Module 6 Exam 2024/2025 (T/F) An outcome indicator measures results of care provided to the patient - answer-True When physicians or other licensed independent practitioners want to be able to admit patients to a healthcare organization they must apply for privileges. This process is called - answer-Credentialing The term performance improvement (PI) is a "process for involving personnel in planning and executing a continuous flow of improvements to provide __________ that meets or exceeds expectations" - answer-Quality Healthcare (T/F) 1 External customers are those people outside the organization for whom it provides services. For example, the external customers of a hospital would include patients, physicians, and third-party payers - answer-True (T/F) The mission of AHRQ is to improve quality, safety, efficiency, and effectiveness of healthcare for all Americans - answer-True Shared leadership means - answer-Employees are participants in the performance improvement program Staff members adapt to change more readily when - answer-They have been a part of the decision In addition to organizational commitment of resources to address safety concerns, what is a key feature of a safety culture as identified by the AHRQ? - answer-All answers are correct Which of the following is not a component of patient care review? - answer-Unbilled discharges review