Student’s name: Hamza Almusailem
Student’s Id: 202003145
Write your answers to the 3 questions below
Q1. What barrier to effective listening is this describing?
Cognitive and personal barriers to listening
Q2. Why is effective listening important for companies?
a) Through listening, employees are able to pick important facts that can be beneficial to
the business.
b) Listening skills are crucial for building trust and relationships.
c) Through effective listening, conflicts are reduced.
d) Through listening to the employees, they become motivated and improve their
productivity.
e) Listening enhances customer service and builds reputation for a company.
Q3. False
Student’s Id: 202003145
Write your answers to the 3 questions below
Q1. What barrier to effective listening is this describing?
Cognitive and personal barriers to listening
Q2. Why is effective listening important for companies?
a) Through listening, employees are able to pick important facts that can be beneficial to
the business.
b) Listening skills are crucial for building trust and relationships.
c) Through effective listening, conflicts are reduced.
d) Through listening to the employees, they become motivated and improve their
productivity.
e) Listening enhances customer service and builds reputation for a company.
Q3. False
