ServiceNow system admin Exam (CSA) - Simulados
1. You can draw multiple transitions from the same activity condition if the activity executes concurrently.
a. False
b. True:
b. True
2. define the processing path of the workflow, depending on conditions defined in each
activity.
a. None
b. Transition
c. Connectors
d. Approvals: b. Transition
3. What controls enable administrators to set mandatory and read only states for fields and can be used to
enforce data consistence across applications?
a. UI Policy
b. Data policy
c. Business Rule
d. Client Scripts: b. Data policy
4. Field ACL rules are processed in the following order:
a. Match the table and field name. For example, incident.number.
b. Match the parent table and field name. For example, task.number.
c. Match any table (*) and field name. For example, *.number.
d. Match the table and any field (*). For example, incident.*.
e. Match the parent table and any field (*). For example, task.*.
f. Match any table (*) and any field (*). For example, *.:
a,b,c,d,e,f
5. You can find below Components in Workflow welcome screen
a. Conditions
b. List Display Filters
c. Palette tabs
d. New Workflow Buttons: b. List Display Filters
c. Palette tabs
d. New Workflow Buttons
6. Multiple Choice, Single Line Text, and Select Box are what type of elements in
ServiceNow?
, ServiceNow system admin Exam (CSA) - Simulados
a. Related list
b. Order guides
c. Request types
d. Variables types: d. Variables types
7. What you mean by SaaS
a. None
b. Software as a Security
c. Software as a Service
d. Software as a Solution: c. Software as a Service
8. What is field ?
a. field is a variable
b. A field is a cell in a table
c. field is a row in a table
d. field is a value: b. A field is a cell in a table
9. Which of the following components can be found in UI Interface
a. The edge
b. content frame
c. Banner frame
d. All of them (all the above)
e. Application navigator: d. All of them (all the above)
10.Task [task] table is a
a. Core Table
b. Custom table
c. Reference Table
d. Extended table: a. Core Table
11. is a toolbar on the left side of the screen which provides quick access to features such as
bookmarks and flyout windows
a. The Edge
b. Bookmarks
c. The application navigator
d. History: The Edge
12.What is a Service Level agreement?
a. Is a record in the SLA [contract_sla] table which defines a set amount of
, ServiceNow system admin Exam (CSA) - Simulados
time for a task to reach a certain condition, the tables to access and what type of sla is being evaluated.
b. if the SLA task does not reach the condition, the task is marked breach
c. SLA contain action that can be triggered at different times during the life cycle of the SLA: a. Is a record in the
SLA [contract_sla] table which defines a set amount of time for a task to reach a certain condition, the tables to access
and what type of sla is being evaluated.
13.UI action on the Task table will be applied to Incident table as well
a. True
b. False: a. True
14.Select all correct statement's related to MID Server
a. A Mid Server support SSL Connection
b. You can use the MID Server to import data over LDAP
c. You can use the MID Server for LDAP authentication
d. The MID server facilitates communication and movement of data between the plataform and external
applications, data sources, and services
e. Using a MID Server to establish an LDAP connection prevents you from having to expose the LDAP server
to external network traffic: b. You can use the MID Server to import data over LDAP
d. The MID server facilitates communication and movement of data between the plataform and external applications, dat
sources, and services
e. Using a MID Server to establish an LDAP connection prevents you from having to expose the LDAP server to
external network traffic
15. is a group of configuration changes that can be moved from one instance to another
a. Import XML
b. Webservices
c. Import Set
d. Update set: d. Update set
16.We use in forms to group related fields together.
a. split
b. Form layout
c. Form designer
d. Sections: d. Sections
1. You can draw multiple transitions from the same activity condition if the activity executes concurrently.
a. False
b. True:
b. True
2. define the processing path of the workflow, depending on conditions defined in each
activity.
a. None
b. Transition
c. Connectors
d. Approvals: b. Transition
3. What controls enable administrators to set mandatory and read only states for fields and can be used to
enforce data consistence across applications?
a. UI Policy
b. Data policy
c. Business Rule
d. Client Scripts: b. Data policy
4. Field ACL rules are processed in the following order:
a. Match the table and field name. For example, incident.number.
b. Match the parent table and field name. For example, task.number.
c. Match any table (*) and field name. For example, *.number.
d. Match the table and any field (*). For example, incident.*.
e. Match the parent table and any field (*). For example, task.*.
f. Match any table (*) and any field (*). For example, *.:
a,b,c,d,e,f
5. You can find below Components in Workflow welcome screen
a. Conditions
b. List Display Filters
c. Palette tabs
d. New Workflow Buttons: b. List Display Filters
c. Palette tabs
d. New Workflow Buttons
6. Multiple Choice, Single Line Text, and Select Box are what type of elements in
ServiceNow?
, ServiceNow system admin Exam (CSA) - Simulados
a. Related list
b. Order guides
c. Request types
d. Variables types: d. Variables types
7. What you mean by SaaS
a. None
b. Software as a Security
c. Software as a Service
d. Software as a Solution: c. Software as a Service
8. What is field ?
a. field is a variable
b. A field is a cell in a table
c. field is a row in a table
d. field is a value: b. A field is a cell in a table
9. Which of the following components can be found in UI Interface
a. The edge
b. content frame
c. Banner frame
d. All of them (all the above)
e. Application navigator: d. All of them (all the above)
10.Task [task] table is a
a. Core Table
b. Custom table
c. Reference Table
d. Extended table: a. Core Table
11. is a toolbar on the left side of the screen which provides quick access to features such as
bookmarks and flyout windows
a. The Edge
b. Bookmarks
c. The application navigator
d. History: The Edge
12.What is a Service Level agreement?
a. Is a record in the SLA [contract_sla] table which defines a set amount of
, ServiceNow system admin Exam (CSA) - Simulados
time for a task to reach a certain condition, the tables to access and what type of sla is being evaluated.
b. if the SLA task does not reach the condition, the task is marked breach
c. SLA contain action that can be triggered at different times during the life cycle of the SLA: a. Is a record in the
SLA [contract_sla] table which defines a set amount of time for a task to reach a certain condition, the tables to access
and what type of sla is being evaluated.
13.UI action on the Task table will be applied to Incident table as well
a. True
b. False: a. True
14.Select all correct statement's related to MID Server
a. A Mid Server support SSL Connection
b. You can use the MID Server to import data over LDAP
c. You can use the MID Server for LDAP authentication
d. The MID server facilitates communication and movement of data between the plataform and external
applications, data sources, and services
e. Using a MID Server to establish an LDAP connection prevents you from having to expose the LDAP server
to external network traffic: b. You can use the MID Server to import data over LDAP
d. The MID server facilitates communication and movement of data between the plataform and external applications, dat
sources, and services
e. Using a MID Server to establish an LDAP connection prevents you from having to expose the LDAP server to
external network traffic
15. is a group of configuration changes that can be moved from one instance to another
a. Import XML
b. Webservices
c. Import Set
d. Update set: d. Update set
16.We use in forms to group related fields together.
a. split
b. Form layout
c. Form designer
d. Sections: d. Sections
