Leadership and Nursing Care Management, 6th Edition
by Diane Huber PhD RN NEA-BC FAAN || WITH COMPLETE CHAPTERS
AND CRRECT ANSWERS TO ALL CHAPTERS.
6TH EDITION
,Table of Contents
Part I: Leadership .......................................................................................................................................... 3
Chapter 01: Leadership And Management Principles .............................................................................. 3
Chapter 02: Change And Innovation ....................................................................................................... 15
Chapter 03: Organizational Climate And Culture.................................................................................... 28
Part II: Professionalism ............................................................................................................................... 40
Chapter 04: Managerial Decision Making ............................................................................................... 40
Chapter 05: Managing Time And Stress.................................................................................................. 53
Chapter 06: Legal And Ethical Issues ...................................................................................................... 66
Part III: Communication And Relationship Building .................................................................................... 79
Chapter 07: Communication Leadership ................................................................................................ 79
Chapter 08: Team Building And Working With Effective Groups ........................................................... 92
Chapter 09: Delegation In Nursing ........................................................................................................ 105
Chapter 10: Power And Conflict............................................................................................................ 118
Chapter 11: Workplace Diversity .......................................................................................................... 131
Part IV: Knowledge Of The Health Care Environment .............................................................................. 145
Chapter 12: Organizational Structure ................................................................................................... 145
Chapter 13: Decentralization And Shared Governance ........................................................................ 288
Chapter 14: Strategic Management ...................................................................................................... 302
Chapter 15: Professional Practice Models ............................................................................................ 315
Chapter 16: Case And Population Health Management ....................................................................... 328
Chapter 17: Quality And Safety............................................................................................................. 341
Chapter 18: Measuring And Managing Outcomes ............................................................................... 356
Chapter 19: Strategic Management ...................................................................................................... 364
Part V: Business Skills ................................................................................................................................ 378
Chapter 20: Prevention Of Workplace Violence ................................................................................... 378
Chapter 21: Confronting The Nursing Shortage ................................................................................... 390
Chapter 22: Staffing And Scheduling .................................................................................................... 414
Chapter 23: Budgeting, Productivity, And Costing Out Nursing ........................................................... 424
Chapter 24: Performance Appraisal...................................................................................................... 434
Chapter 25: All-Hazards Disaster Preparednes ..................................................................................... 463
Chapter 26: Data Management And Clinical Informatics ..................................................................... 477
Chapter 27: Marketing .......................................................................................................................... 490
,Part I: Leadership
Chapter 01: Leadership And Management Principles
MULTIPLE CHOICE
1. Leadership Is Best Defined As:
A. An Interpersonal Process Of Participating By Encouraging Fellowship.
B. Delegation Of Authority And Responsibility And The Coordination Of Activities.
C. Inspiring People To Accomplish Goals Through Support And Confidence Building.
D. The Integration Of Resources Through Planning, Organizing, And Directing.
CORRECT ANSCORRECT ANS>> C
Leadership Is The Process Of Influencing People To Accomplish Goals By Inspiring Confidence And
Support Among Followers.
DIF: Cognitive Level: Remember (Knowledge) REF: Page 4 TOP: Nursing Process: Assessment
MSC: Client Needs: Safe And Effective Care Environment: Management Of Care
2. A Medical-Surgical Unit Reports Higher Rates Of Patient Satisfaction Coupled With High Rates Of
Staff Satisfaction And Productivity. Which Of The Following Is Attributed To The Data?
A. Effective Leadership
B. Management Involvement
C. Mentoring
D. Rewards And Recognition
CORRECT ANS>> A
Effective Leadership Is Important In Nursing Because Of The Impact On Nurses’ Work Lives, It Being A
Stabilizing Influence During Change, And For Nurses’ Productivity And Quality Of Care.
DIF: Cognitive Level: Apply (Application) REF: Page 1 TOP: Nursing Process: Assessment
MSC: Client Needs: Safe And Effective Care Environment: Management Of Care
, 3. A Staff Registered Nurse (RN) Is Leading A Multidisciplinary Clinical Pathway Team In The
Development Of Care For Patients With Total Knee Replacement. Which Of The Following Statements
Would Exemplify Leadership Behaviors In A Clinical Pathway Team Meeting?
A. “Nursing Is Responsible For Pain Control Of The Total Knee Replacement Patient.”
B. “Our Pharmacist Has Provided Some Excellent Pain Control Literature.”
C. “Physical Therapy’s Expertise Is In Rehabilitation, Not Pain Control.”
D. “Total Knee Replacement Patients Require Optimal Pain Control.”
CORRECT ANS>> B
Leadership Is The Process Of Influencing People To Accomplish Goals By Inspiring Confidence And
Support Among Followers. The Correct Answer Is Supportive Of A Team Member’s Work And Depicts
Some Skill At Interpersonal Relationships.
DIF: Cognitive Level: Apply (Application) REF: Pages 3-4 TOP: Nursing Process: Assessment
MSC: Client Needs: Physiological Integrity: Pharmacological And Parenteral Therapies
4. Which Of The Following Is True Of Management Activities?
A. Inspiring A Vision Is A Management Function.
B. Management Is Focused On Task Accomplishment.
C. Management Is More Focused On Human Relationships.
D. Management Is More Important Than Leadership.
CORRECT ANS>> B
Management Is Focused On Task Accomplishment.
DIF: Cognitive Level: Remember (Knowledge)
MSC: Client Needs: Safe And Effective Care Environment: Management Of Care
5. During A Staff Meeting, A Group Of Rns Has Complained That Medications Are Not Arriving To
The Unit In A Timely Manner. The Nurse Manager Suggests That The Group Resolve This Issue Through
The Development And Work Of A Multidisciplinary Team Led By One Of These Rns. This Scenario
Demonstrates:
A. Adaptation.
B. Empowerment.