Exam preparation
91 questions and answers from understated literature
Organizational Behavior
University of Melbourne
2024/2025
Literature:
1. Organizational Behaviour Timothy Campbell Timothy Judge
2. Organizational Behaviour David A. Buchanan Andrzej Huczynski
PS I cant get over this: Word always changes BEHAVIOUR into BEHAVIOR. I
found out the one without the ‘U’ is British / ‘OU’ is USA. Little bit of
trivia…Have fun with this great set of questions!
,Contents
What Is Organizational Behaviour?..............................................................3
Why Organizational Behaviour Matters.......................................................3
Values..........................................................................................................3
Personality...................................................................................................3
Perception....................................................................................................4
Visual Perception.........................................................................................4
Self-Perception.............................................................................................4
Social Perception.........................................................................................4
Attributions..................................................................................................5
Individual Differences and Ethics.................................................................5
Individual Differences around the Globe.....................................................5
Conflict and Negotiation..............................................................................5
Values and Individual Differences................................................................6
Personality Traits and Work Behavior..........................................................6
Managing Conflict........................................................................................6
Personality and Cultural Differences............................................................7
Leveraging Formal and Informal Solutions..................................................8
Conflict and Negotiation..............................................................................8
Perception and Organizational Behavior......................................................9
Personality and Individual Differences.........................................................9
Managing Organizational Change................................................................9
Values and Cultural Differences.................................................................10
Ethical Behavior and Decision-Making.......................................................10
Leadership in Organizational Change........................................................11
Conflict Resolution and Negotiation..........................................................11
Leveraging Solutions in Change Management..........................................11
Individual Differences Across the Globe....................................................11
Additional Insights.....................................................................................12
,What Is Organizational Behaviour?
Q1: What is the definition of Organizational Behaviour (OB)? A1:
OB is the systematic study and application of knowledge about how
individuals and groups act within the organizations where they work.
Q2: Which disciplines does OB draw from? A2: OB draws from
psychology, sociology, economics, political science, and medical science.
Q3: What are the three key levels of analysis in OB? A3: The
individual level, the group level, and the organizational level.
Why Organizational Behaviour Matters
Q4: Why does OB matter to individuals? A4: OB can help individuals
become more engaged organizational members, improve relationships,
reduce stress, make better decisions, and work effectively within a team.
Q5: Why do employers care about OB? A5: Employers value OB
because it includes skills such as communication, honesty, interpersonal
skills, motivation, and a strong work ethic, which are crucial for evaluating
job candidates.
Q6: Why do organizations care about OB? A6: Organizations that
value their employees and engage in effective OB practices are more
profitable and successful.
Values
Q7: What are values? A7: Values are stable life goals that people have,
reflecting what is most important to them.
Q8: What are terminal values? A8: Terminal values refer to end states
people desire in life, such as a prosperous life and world peace.
Q9: What are instrumental values? A9: Instrumental values deal with
views on acceptable modes of conduct, such as being honest and ethical,
and being ambitious.
Personality
Q10: What is personality? A10: Personality encompasses the relatively
stable feelings, thoughts, and behavioral patterns a person has.
Q11: What is the Big Five model of personality traits? A11: The Big
Five model includes openness, conscientiousness, extraversion,
agreeableness, and neuroticism.
, Q12: How does personality change over time? A12: Personality can
change over long periods, such as becoming more socially dominant,
conscientious, and emotionally stable between the ages of 20 and 40.
Perception
Q13: What is perception? A13: Perception is the process by which
individuals detect and interpret environmental stimuli.
Q14: What is selective perception? A14: Selective perception means
paying attention to parts of the environment while ignoring other parts.
Q15: What is the self-enhancement bias? A15: Self-enhancement
bias is the tendency to overestimate our performance and capabilities and
see ourselves in a more positive light than others see us.
Visual Perception
Q16: How does visual perception affect our behavior in
organizations? A16: Faulty visual perception can make witness
testimony biased and lead to wrong inferences about people’s behaviors
in organizations.
Q17: What is an example of visual perception bias? A17: The
tendency to see a white triangle in a figure where it is not actually
present.
Self-Perception
Q18: What is the self-effacement bias? A18: Self-effacement bias is
the tendency to underestimate our performance, undervalue our
capabilities, and see events in a more negative light.
Q19: What is the false consensus error? A19: The false consensus
error is the tendency to overestimate how similar we are to other people.
Social Perception
Q20: What are stereotypes? A20: Stereotypes are generalizations
based on group characteristics.
Q21: What is a self-fulfilling prophecy? A21: A self-fulfilling prophecy
occurs when people behave as if an established stereotype is accurate,
leading to reactive behavior that confirms the stereotype.
91 questions and answers from understated literature
Organizational Behavior
University of Melbourne
2024/2025
Literature:
1. Organizational Behaviour Timothy Campbell Timothy Judge
2. Organizational Behaviour David A. Buchanan Andrzej Huczynski
PS I cant get over this: Word always changes BEHAVIOUR into BEHAVIOR. I
found out the one without the ‘U’ is British / ‘OU’ is USA. Little bit of
trivia…Have fun with this great set of questions!
,Contents
What Is Organizational Behaviour?..............................................................3
Why Organizational Behaviour Matters.......................................................3
Values..........................................................................................................3
Personality...................................................................................................3
Perception....................................................................................................4
Visual Perception.........................................................................................4
Self-Perception.............................................................................................4
Social Perception.........................................................................................4
Attributions..................................................................................................5
Individual Differences and Ethics.................................................................5
Individual Differences around the Globe.....................................................5
Conflict and Negotiation..............................................................................5
Values and Individual Differences................................................................6
Personality Traits and Work Behavior..........................................................6
Managing Conflict........................................................................................6
Personality and Cultural Differences............................................................7
Leveraging Formal and Informal Solutions..................................................8
Conflict and Negotiation..............................................................................8
Perception and Organizational Behavior......................................................9
Personality and Individual Differences.........................................................9
Managing Organizational Change................................................................9
Values and Cultural Differences.................................................................10
Ethical Behavior and Decision-Making.......................................................10
Leadership in Organizational Change........................................................11
Conflict Resolution and Negotiation..........................................................11
Leveraging Solutions in Change Management..........................................11
Individual Differences Across the Globe....................................................11
Additional Insights.....................................................................................12
,What Is Organizational Behaviour?
Q1: What is the definition of Organizational Behaviour (OB)? A1:
OB is the systematic study and application of knowledge about how
individuals and groups act within the organizations where they work.
Q2: Which disciplines does OB draw from? A2: OB draws from
psychology, sociology, economics, political science, and medical science.
Q3: What are the three key levels of analysis in OB? A3: The
individual level, the group level, and the organizational level.
Why Organizational Behaviour Matters
Q4: Why does OB matter to individuals? A4: OB can help individuals
become more engaged organizational members, improve relationships,
reduce stress, make better decisions, and work effectively within a team.
Q5: Why do employers care about OB? A5: Employers value OB
because it includes skills such as communication, honesty, interpersonal
skills, motivation, and a strong work ethic, which are crucial for evaluating
job candidates.
Q6: Why do organizations care about OB? A6: Organizations that
value their employees and engage in effective OB practices are more
profitable and successful.
Values
Q7: What are values? A7: Values are stable life goals that people have,
reflecting what is most important to them.
Q8: What are terminal values? A8: Terminal values refer to end states
people desire in life, such as a prosperous life and world peace.
Q9: What are instrumental values? A9: Instrumental values deal with
views on acceptable modes of conduct, such as being honest and ethical,
and being ambitious.
Personality
Q10: What is personality? A10: Personality encompasses the relatively
stable feelings, thoughts, and behavioral patterns a person has.
Q11: What is the Big Five model of personality traits? A11: The Big
Five model includes openness, conscientiousness, extraversion,
agreeableness, and neuroticism.
, Q12: How does personality change over time? A12: Personality can
change over long periods, such as becoming more socially dominant,
conscientious, and emotionally stable between the ages of 20 and 40.
Perception
Q13: What is perception? A13: Perception is the process by which
individuals detect and interpret environmental stimuli.
Q14: What is selective perception? A14: Selective perception means
paying attention to parts of the environment while ignoring other parts.
Q15: What is the self-enhancement bias? A15: Self-enhancement
bias is the tendency to overestimate our performance and capabilities and
see ourselves in a more positive light than others see us.
Visual Perception
Q16: How does visual perception affect our behavior in
organizations? A16: Faulty visual perception can make witness
testimony biased and lead to wrong inferences about people’s behaviors
in organizations.
Q17: What is an example of visual perception bias? A17: The
tendency to see a white triangle in a figure where it is not actually
present.
Self-Perception
Q18: What is the self-effacement bias? A18: Self-effacement bias is
the tendency to underestimate our performance, undervalue our
capabilities, and see events in a more negative light.
Q19: What is the false consensus error? A19: The false consensus
error is the tendency to overestimate how similar we are to other people.
Social Perception
Q20: What are stereotypes? A20: Stereotypes are generalizations
based on group characteristics.
Q21: What is a self-fulfilling prophecy? A21: A self-fulfilling prophecy
occurs when people behave as if an established stereotype is accurate,
leading to reactive behavior that confirms the stereotype.
