MGT 434 Exam 1 (Human Resources)
Human Resources Management Right Ans - •refers to the policies,
practices, and systems that influence employees' behavior, attitudes, and
performance
HR management practices Right Ans - -Analysis and design of work
-HR Planning
-Recruiting
-Selection
-Training and Development
-Compensation
-Performance management
-Employee relations
Competitiveness Right Ans - A companies ability to maintain market
share within their industry as well as satisfying stakeholders through
effective services
Shared service model Right Ans - •Includes centers of expertise or
excellence, service centers, and business partners
•The central place for administrative and transactional tasks
Self-service Right Ans - Through the use of technology, employees are
given self-service roles in which they are given access to many HR issues
which gives HR managers more flexibility
,Outsourcing Right Ans - refers to the practice of having another
company (a vendor, third party, or consultant) provide services
-creates cost savings for administration and improves HR services and
quality
Evidence-based HR Right Ans - is demonstrating that HR practices have
a positive influence on the company's bottom line or key stakeholders
-(requires the use of Big data)
HR workforce analytics/ Big data Right Ans - corporate financial
statements, employee surveys, and other data sources to make evidence-
HR decisions and show that HR practices influence the organization's
bottom line, including profits and costs.
(used for evidence-based HR)
Sustainability Right Ans - the company's ability to meet its needs
without sacrificing the ability of future generations to meet their needs
Globalization Right Ans -
Technology Right Ans -
Stakeholders Right Ans - include shareholders, the community,
customers and all other parties that have an interest in seeing that the
company succeeds.
,Intangible assets Right Ans - include human capital, customer capital,
social capital, and intellectual capital. Intangible assets are equally or even
more valuable than financial and physical assets, but they are difficult to
duplicate or imitate.
Knowledge workers Right Ans - •Contribute specialized knowledge
•Share knowledge and collaborate on solutions
•In demand because companies need their skills and jobs requiring them
are growing
Empowering Right Ans -
Learning organization Right Ans - embraces a culture of lifelong
learning, enabling all employees to continually acquire and share
knowledge
Change Right Ans - refers to the adoption of a new idea or behavior by a
company. Technological advances, changes in the workforce or government
regulations, globalization, and new competitors are among the many
factors that require companies to evolve
employee engagement Right Ans - the degree to which employees are
fully involved in their work and the strength of their commitment to their
job and the company.
, Talent management Right Ans - the systematic planned strategic effort
by a company to use bundles of HRM practices—including acquiring and
assessing employees, learning and development, performance
management, and compensation—to attract, retain, develop, and motivate
highly skilled employees and managers.
nontraditional employment Right Ans - the use of independent
contractors, freelancers, on-call workers, temporary workers, and contract
company workers. Companies that rely primarily on nontraditional
employment to meet service and product demands are competing in the gig
economy
Gig economy Right Ans - refers to temporary work in which working
arrangement is limited to a certain period of time based on the needs of the
employing organization.
Balanced scorecard Right Ans - gives managers an indication of the
performance of a company based on the degree to which stakeholder needs
are satisfied; it depicts the company from the perspective of internal and
external customers, employees, and shareholders.
social responsibility Right Ans - Companies try to meet shareholder and
general public demands that they be more socially, ethically and
environmentally responsible by helping to boost their image and retain
stakeholders
Total quality management (5 core values) Right Ans - 1.Methods and
processes are designed to meet internal and external customers' needs.
Human Resources Management Right Ans - •refers to the policies,
practices, and systems that influence employees' behavior, attitudes, and
performance
HR management practices Right Ans - -Analysis and design of work
-HR Planning
-Recruiting
-Selection
-Training and Development
-Compensation
-Performance management
-Employee relations
Competitiveness Right Ans - A companies ability to maintain market
share within their industry as well as satisfying stakeholders through
effective services
Shared service model Right Ans - •Includes centers of expertise or
excellence, service centers, and business partners
•The central place for administrative and transactional tasks
Self-service Right Ans - Through the use of technology, employees are
given self-service roles in which they are given access to many HR issues
which gives HR managers more flexibility
,Outsourcing Right Ans - refers to the practice of having another
company (a vendor, third party, or consultant) provide services
-creates cost savings for administration and improves HR services and
quality
Evidence-based HR Right Ans - is demonstrating that HR practices have
a positive influence on the company's bottom line or key stakeholders
-(requires the use of Big data)
HR workforce analytics/ Big data Right Ans - corporate financial
statements, employee surveys, and other data sources to make evidence-
HR decisions and show that HR practices influence the organization's
bottom line, including profits and costs.
(used for evidence-based HR)
Sustainability Right Ans - the company's ability to meet its needs
without sacrificing the ability of future generations to meet their needs
Globalization Right Ans -
Technology Right Ans -
Stakeholders Right Ans - include shareholders, the community,
customers and all other parties that have an interest in seeing that the
company succeeds.
,Intangible assets Right Ans - include human capital, customer capital,
social capital, and intellectual capital. Intangible assets are equally or even
more valuable than financial and physical assets, but they are difficult to
duplicate or imitate.
Knowledge workers Right Ans - •Contribute specialized knowledge
•Share knowledge and collaborate on solutions
•In demand because companies need their skills and jobs requiring them
are growing
Empowering Right Ans -
Learning organization Right Ans - embraces a culture of lifelong
learning, enabling all employees to continually acquire and share
knowledge
Change Right Ans - refers to the adoption of a new idea or behavior by a
company. Technological advances, changes in the workforce or government
regulations, globalization, and new competitors are among the many
factors that require companies to evolve
employee engagement Right Ans - the degree to which employees are
fully involved in their work and the strength of their commitment to their
job and the company.
, Talent management Right Ans - the systematic planned strategic effort
by a company to use bundles of HRM practices—including acquiring and
assessing employees, learning and development, performance
management, and compensation—to attract, retain, develop, and motivate
highly skilled employees and managers.
nontraditional employment Right Ans - the use of independent
contractors, freelancers, on-call workers, temporary workers, and contract
company workers. Companies that rely primarily on nontraditional
employment to meet service and product demands are competing in the gig
economy
Gig economy Right Ans - refers to temporary work in which working
arrangement is limited to a certain period of time based on the needs of the
employing organization.
Balanced scorecard Right Ans - gives managers an indication of the
performance of a company based on the degree to which stakeholder needs
are satisfied; it depicts the company from the perspective of internal and
external customers, employees, and shareholders.
social responsibility Right Ans - Companies try to meet shareholder and
general public demands that they be more socially, ethically and
environmentally responsible by helping to boost their image and retain
stakeholders
Total quality management (5 core values) Right Ans - 1.Methods and
processes are designed to meet internal and external customers' needs.
