MGT434 Midterm Exam – Questions & Complete
Answers (100%)
Human Resource Management Right Ans - the policies, practices, and
systems that influence employees' behavior, attitudes, and performance
HR Management Practices Right Ans - Analysis and design of work
HR planning
Recruiting
Selection
Training and development
Compensation
Performance management
Employee relations
Competiveness Right Ans - a company's ability to maintain and gain
market share in an industry
Shared Service Model Right Ans - A way to organize the HR function that
includes centers of expertise, service centers, and business partners
self-service Right Ans - Giving employees online access to human
resources information
Outsourcing Right Ans - An organization's use of an outside
organization for a broad set of services
evidence-based HR Right Ans - Demonstrating that human resource
practices have a positive influence on the company's bottom line or key
stakeholders (employees, customers, community, shareholders)
HR or Workforce Analytics Right Ans - The practice of using data from
HR databases and other data sources to make evidence-based human
resource decisions
Big Data Right Ans - Information merged from a variety of sources,
including HR databases, corporate financial statements, and employee
,surveys, to make evidence-based HR decisions and show that HR practices
can influence the organization's bottom line
Sustainability Right Ans - the ability of a company to make profit
without sacrificing the resource of its employees, the community, or the
environment. Based on an approach to organizational decision making that
considers the long-term impact of strategies on stakeholders
Globalization Right Ans - U.S. businesses must
•Develop global markets
•Use their practices to improve global competitiveness
•Better prepare employees for global assignments
Entering International Markets
•Exporting products overseas
•Building manufacturing facilities or service centers in other countries
•Entering into alliances with foreign companies
•Engaging in e-commerce
Offshoring and Reshoring
Technology Right Ans - Reducing HRM role in administrative tasks,
maintaining records, and providing self-service to employees
•Shift to self-service gives employees access to many HR issues
•HR managers have more time to work on employee issues
Stakeholders Right Ans - the various interest groups who have
relationships and, consequently, whose interests are tied to organization
intangible assets Right Ans - A type of company asset including human
capital, customer capital, social capital, and intellectual capital
knowledge workers Right Ans - employees who own the intellectual
means of producing a product or service
empowering Right Ans - giving employees responsibility and authority
to make decisions
learning organization Right Ans - An organization whose employees are
continuously attempting to learn new things and apply what they have
learned to improve product or service quality
, change Right Ans - The adoption of a new idea or behavior by a
company
employee engagement Right Ans - the degree to which employees are
fully involved in their work and the strength of their job and company
commitment
Talent Management Right Ans - Attracting, retaining, developing, and
motivating highly skilled employees and managers
nontraditional employment Right Ans - includes the use of independent
contractors, freelancers, on-call workers, temporary workers, and contract
company workers
gig economy Right Ans - companies who rely primarily on non-
traditional employment to meet service and product demands
Balanced Scorecard Right Ans - A means of performance measurement
that gives managers a chance to look at their company from the
perspectives of internal and external customers, employees, and
shareholders
social responsibilty Right Ans - the company's ability to meet its needs
without sacrificing the ability of future generations to meet their needs
Total Quality Management (TQM) Right Ans - A cooperative form of
doing business that relies on the talents and capabilities of both labor and
management to continually improve quality and productivity
Malcolm Baldridge National Quality Award (MBNQA) Right Ans - an
award established in 1987 to promote quality awareness, to recognize
quality achievements of US companies, and to publicize successful quality
strategies
ISO 9000:2015 Right Ans - a series of quality assurance standards
developed by the International Organization for Standardization in
Switzerland and adopted worldwide
Answers (100%)
Human Resource Management Right Ans - the policies, practices, and
systems that influence employees' behavior, attitudes, and performance
HR Management Practices Right Ans - Analysis and design of work
HR planning
Recruiting
Selection
Training and development
Compensation
Performance management
Employee relations
Competiveness Right Ans - a company's ability to maintain and gain
market share in an industry
Shared Service Model Right Ans - A way to organize the HR function that
includes centers of expertise, service centers, and business partners
self-service Right Ans - Giving employees online access to human
resources information
Outsourcing Right Ans - An organization's use of an outside
organization for a broad set of services
evidence-based HR Right Ans - Demonstrating that human resource
practices have a positive influence on the company's bottom line or key
stakeholders (employees, customers, community, shareholders)
HR or Workforce Analytics Right Ans - The practice of using data from
HR databases and other data sources to make evidence-based human
resource decisions
Big Data Right Ans - Information merged from a variety of sources,
including HR databases, corporate financial statements, and employee
,surveys, to make evidence-based HR decisions and show that HR practices
can influence the organization's bottom line
Sustainability Right Ans - the ability of a company to make profit
without sacrificing the resource of its employees, the community, or the
environment. Based on an approach to organizational decision making that
considers the long-term impact of strategies on stakeholders
Globalization Right Ans - U.S. businesses must
•Develop global markets
•Use their practices to improve global competitiveness
•Better prepare employees for global assignments
Entering International Markets
•Exporting products overseas
•Building manufacturing facilities or service centers in other countries
•Entering into alliances with foreign companies
•Engaging in e-commerce
Offshoring and Reshoring
Technology Right Ans - Reducing HRM role in administrative tasks,
maintaining records, and providing self-service to employees
•Shift to self-service gives employees access to many HR issues
•HR managers have more time to work on employee issues
Stakeholders Right Ans - the various interest groups who have
relationships and, consequently, whose interests are tied to organization
intangible assets Right Ans - A type of company asset including human
capital, customer capital, social capital, and intellectual capital
knowledge workers Right Ans - employees who own the intellectual
means of producing a product or service
empowering Right Ans - giving employees responsibility and authority
to make decisions
learning organization Right Ans - An organization whose employees are
continuously attempting to learn new things and apply what they have
learned to improve product or service quality
, change Right Ans - The adoption of a new idea or behavior by a
company
employee engagement Right Ans - the degree to which employees are
fully involved in their work and the strength of their job and company
commitment
Talent Management Right Ans - Attracting, retaining, developing, and
motivating highly skilled employees and managers
nontraditional employment Right Ans - includes the use of independent
contractors, freelancers, on-call workers, temporary workers, and contract
company workers
gig economy Right Ans - companies who rely primarily on non-
traditional employment to meet service and product demands
Balanced Scorecard Right Ans - A means of performance measurement
that gives managers a chance to look at their company from the
perspectives of internal and external customers, employees, and
shareholders
social responsibilty Right Ans - the company's ability to meet its needs
without sacrificing the ability of future generations to meet their needs
Total Quality Management (TQM) Right Ans - A cooperative form of
doing business that relies on the talents and capabilities of both labor and
management to continually improve quality and productivity
Malcolm Baldridge National Quality Award (MBNQA) Right Ans - an
award established in 1987 to promote quality awareness, to recognize
quality achievements of US companies, and to publicize successful quality
strategies
ISO 9000:2015 Right Ans - a series of quality assurance standards
developed by the International Organization for Standardization in
Switzerland and adopted worldwide
