TEST BANK for Operations Management,
14th Edition by William J Stevenson
Chapters 1 - 19
,TablehofhContents
Chapterh01hIntroductionhtohOperationshManagementhCha
pterh02hCompetitiveness,hStrategy,handhProductivityhCha
pterh03hForecasting
Chapterh04hProducthandhServicehDesignh
Chapterh04ShReliability
Chapterh05hStrategichCapacityhPlanninghforhProductshandhServicesh
Chapterh05ShDecisionhTheory
Chapterh06hProcesshSelectionhandhFacilityhLayouth
Chapterh07hWorkhDesignhandhMeasurementhChap
terh07ShLearninghCurves
Chapterh08hLocationhPlanninghandhAnalysish
Chapterh08ShThehTransportationhModelhCh
apterh09hManagementhofh QualityhChapterh1
0hQualityhControl
Chapterh10ShAcceptancehSampling
Chapterh11hAggregatehPlanninghandhMasterhSchedulingh
Chapterh12hMRPhandhERP
Chapterh13hInventoryhManagementh
Chapterh14hJIThandhLeanhOperationsh
Chapterh14ShMaintenance
Chapterh15hSupplyhChainhManagementh
Chapterh16hScheduling
Chapterh17hProjecthManagement
,Chapterh18hManagementhofhWaitinghLinesh
Chapterh19hLinearhProgramming
Chapter 01 Introduction to Operations Management
h h h h h
Student:
1. Operationshmanagersharehresponsiblehforhassessinghconsumerhwantshandhneedshandhsellinghandh
promotinghthehorganization'shgoodshorhservices.
True False
2. Often,hthehcollectivehsuccesshorhfailurehofhcompanies'hoperationshfunctionshwillhimpacththe
habilityhofhahnationhtohcompetehwithhotherhnations.
True False
3. Companieshareheitherhproducinghgoodshorhdeliveringhservices.hThishmeanshthathonlyhonehofhtheh
twohtypeshofhoperationshmanagementhstrategiesharehused.
True False
4. Operations,hmarketing,handhfinancehfunctionhindependentlyhofheachhotherhinhmost
horganizations.
True False
5. Thehgreaterhthehdegreehofhcustomerhinvolvement,hthehmorehchallenginghthehdesignhandh
managementhofhoperations.
True False
, 6. Goodshproducinghorganizationsharehnothinvolvedhinhservicehactivities.
hTrue False
7. Servicehoperationshrequirehadditionalhinventoryhbecausehofhthehunpredictabilityhofhconsumerh
demand.
True False
8. Thehvaluehofhoutputshishmeasuredhbyhthehpriceshcustomersharehwillinghtohpayhforhgoodshorh
services.
True False
9. Thehusehofhmodelshwillhguaranteehthehbesthpossiblehdecisions.
hTrue False
10. Peoplehwhohworkhinhthehfieldhofhoperationshshouldhhavehskillshthathincludehbothhknowledgeh
andhpeoplehskills.
True False
11. Assemblyhlineshachievedhproductivityhbuthaththehexpensehofhstandardhofhliving.h
True False
12. Thehoperationshmanagerhhashprimaryhresponsibilityhforhmakinghoperationshsystemhdesignh
decisions,hsuchhashsystemhcapacityhandhlocationhofhfacilities.
True False
13. Thehwordh"technology"hishusedhonlyhtohreferhtoh"informationhtechnology".
True False
14th Edition by William J Stevenson
Chapters 1 - 19
,TablehofhContents
Chapterh01hIntroductionhtohOperationshManagementhCha
pterh02hCompetitiveness,hStrategy,handhProductivityhCha
pterh03hForecasting
Chapterh04hProducthandhServicehDesignh
Chapterh04ShReliability
Chapterh05hStrategichCapacityhPlanninghforhProductshandhServicesh
Chapterh05ShDecisionhTheory
Chapterh06hProcesshSelectionhandhFacilityhLayouth
Chapterh07hWorkhDesignhandhMeasurementhChap
terh07ShLearninghCurves
Chapterh08hLocationhPlanninghandhAnalysish
Chapterh08ShThehTransportationhModelhCh
apterh09hManagementhofh QualityhChapterh1
0hQualityhControl
Chapterh10ShAcceptancehSampling
Chapterh11hAggregatehPlanninghandhMasterhSchedulingh
Chapterh12hMRPhandhERP
Chapterh13hInventoryhManagementh
Chapterh14hJIThandhLeanhOperationsh
Chapterh14ShMaintenance
Chapterh15hSupplyhChainhManagementh
Chapterh16hScheduling
Chapterh17hProjecthManagement
,Chapterh18hManagementhofhWaitinghLinesh
Chapterh19hLinearhProgramming
Chapter 01 Introduction to Operations Management
h h h h h
Student:
1. Operationshmanagersharehresponsiblehforhassessinghconsumerhwantshandhneedshandhsellinghandh
promotinghthehorganization'shgoodshorhservices.
True False
2. Often,hthehcollectivehsuccesshorhfailurehofhcompanies'hoperationshfunctionshwillhimpacththe
habilityhofhahnationhtohcompetehwithhotherhnations.
True False
3. Companieshareheitherhproducinghgoodshorhdeliveringhservices.hThishmeanshthathonlyhonehofhtheh
twohtypeshofhoperationshmanagementhstrategiesharehused.
True False
4. Operations,hmarketing,handhfinancehfunctionhindependentlyhofheachhotherhinhmost
horganizations.
True False
5. Thehgreaterhthehdegreehofhcustomerhinvolvement,hthehmorehchallenginghthehdesignhandh
managementhofhoperations.
True False
, 6. Goodshproducinghorganizationsharehnothinvolvedhinhservicehactivities.
hTrue False
7. Servicehoperationshrequirehadditionalhinventoryhbecausehofhthehunpredictabilityhofhconsumerh
demand.
True False
8. Thehvaluehofhoutputshishmeasuredhbyhthehpriceshcustomersharehwillinghtohpayhforhgoodshorh
services.
True False
9. Thehusehofhmodelshwillhguaranteehthehbesthpossiblehdecisions.
hTrue False
10. Peoplehwhohworkhinhthehfieldhofhoperationshshouldhhavehskillshthathincludehbothhknowledgeh
andhpeoplehskills.
True False
11. Assemblyhlineshachievedhproductivityhbuthaththehexpensehofhstandardhofhliving.h
True False
12. Thehoperationshmanagerhhashprimaryhresponsibilityhforhmakinghoperationshsystemhdesignh
decisions,hsuchhashsystemhcapacityhandhlocationhofhfacilities.
True False
13. Thehwordh"technology"hishusedhonlyhtohreferhtoh"informationhtechnology".
True False
