NEA Exam City and Guilds Level 3 Energy
Awareness Latest Update 2024-2025 Actual
Exam from Credible Source with 150 Questions
and 100% Verified Detailed Correct Answers
Guaranteed
3 causes of fuel poverty - CORRECT ANSWER: high fuel costs, low income, energy
inefficient homes
3 ways to tackle fuel poverty - CORRECT ANSWER: improve energy efficiency,
maximise income, energy advice
4 main safety issues when using a fuel burning appliance - CORRECT ANSWER: -
Carbon monoxide poisoning and fires
- Fit a smoke alarm, test every month and replace after 10 years
- Never leave candles, cigarettes unattended
- Ensure there is good ventilation
A household is considered fuel poor when? - CORRECT ANSWER: If they have above
average fuel costs and they need to spend more than 10% of household income to
achieve a satisfactory heating regime.
Balanced flue - CORRECT ANSWER: Used with gas fires, water heaters which are on
an external wall.
Balanced flue - fan assisted - CORRECT ANSWER: Improves efficiency of a boiler.
Boiler does not need to be fitted on an external wall. Rate of gasses being sucked
in/emitted is regulated by a fan. Fan can propel/suck gases from further away.
Balanced flue - natural draught - CORRECT ANSWER: appliance is sealed off from the
room, gasses are sucked in from outside through one pipe and emitted through another
,Biomass boiler - CORRECT ANSWER: Domestic hot water heated via a heat exchanger
in a cylinder. Boiler is fuelled using wood pellets.
Bottle gas heater (portable, liquid petroleum gas LPG) - CORRECT ANSWER: ignition,
temp setting
Budget scheme fuel payments - CORRECT ANSWER: No bank account needed, pay at
paypoiny, payzome or post office, payment made with payment cards, can be
weekly/fortnightly/monthly
Bungalow heat loss - CORRECT ANSWER: - Pitched rood - large surface area
- Cavity walls - three exposed walls
- Floor area
Causes of condensation (HIVE) - CORRECT ANSWER: -Heating
- Insulation
- Ventilation
- Excessive moisture production
Cavity wall insulation - CORRECT ANSWER: - Reduces heat loss through walls by up
to 60% and installation takes less than half a day to complete
- Most common material used is mineral wool fibre which is blown into the cavity using
compressed air
- Polystyrene beads or granules also used to fill cavities. Method is rarely used now as
beads can escape if cavity is not sealed correctly
- Polyurethane foam also used, more expensive but slightly better performance
cavity wall with 'snapped headers' - CORRECT ANSWER: Snapped headers are bricks
cut in half to create a cavity rather than have a fullbrick making a solid wall
, Citizens advice and other national debt advice can... - CORRECT ANSWER: Negotiate
on behalf of client and provide advice on money management and prioritising debt
Closed solid room heater - CORRECT ANSWER: Damper to control air flow, boiler
thermostat if there is a back boiler
Cold weather payments - CORRECT ANSWER: If area has 'exceptionally cold weather'
household may receive £25 per qualifying week. Householder eligible if they are on a
qualifying benefit and meet additional criteria. Payments should be made automatically.
Combination boiler - CORRECT ANSWER: Extra heat exchanger within the boiler
allows it to heat up water quicker. Householders only pay for the hot water they use.
Produce hot water for both space and water heating systems. Fuelled by natural gas,
LPG or oil. Can be condensing or non-condensing. Doesn't need a hot water cylinder.
Condensation (excessive mositure production) - CORRECT ANSWER: - Do not use gas
bottle heaters
- Dry clothes outside or use a dryer vented to the outside
- Put lids on pans
Condensation (Insulations) - CORRECT ANSWER: By retaining heat and reducing cold
surfaces, householders can insulate their homes through:
- Floor insulation
- Flat roof insulation
- Cavity wall insulation
- Loft insulation
- Solid wall insulation (external/internal)
- Double glazing
Condensation (ventilation) - CORRECT ANSWER: Can control ventilation by:
- Using trickle vents
Awareness Latest Update 2024-2025 Actual
Exam from Credible Source with 150 Questions
and 100% Verified Detailed Correct Answers
Guaranteed
3 causes of fuel poverty - CORRECT ANSWER: high fuel costs, low income, energy
inefficient homes
3 ways to tackle fuel poverty - CORRECT ANSWER: improve energy efficiency,
maximise income, energy advice
4 main safety issues when using a fuel burning appliance - CORRECT ANSWER: -
Carbon monoxide poisoning and fires
- Fit a smoke alarm, test every month and replace after 10 years
- Never leave candles, cigarettes unattended
- Ensure there is good ventilation
A household is considered fuel poor when? - CORRECT ANSWER: If they have above
average fuel costs and they need to spend more than 10% of household income to
achieve a satisfactory heating regime.
Balanced flue - CORRECT ANSWER: Used with gas fires, water heaters which are on
an external wall.
Balanced flue - fan assisted - CORRECT ANSWER: Improves efficiency of a boiler.
Boiler does not need to be fitted on an external wall. Rate of gasses being sucked
in/emitted is regulated by a fan. Fan can propel/suck gases from further away.
Balanced flue - natural draught - CORRECT ANSWER: appliance is sealed off from the
room, gasses are sucked in from outside through one pipe and emitted through another
,Biomass boiler - CORRECT ANSWER: Domestic hot water heated via a heat exchanger
in a cylinder. Boiler is fuelled using wood pellets.
Bottle gas heater (portable, liquid petroleum gas LPG) - CORRECT ANSWER: ignition,
temp setting
Budget scheme fuel payments - CORRECT ANSWER: No bank account needed, pay at
paypoiny, payzome or post office, payment made with payment cards, can be
weekly/fortnightly/monthly
Bungalow heat loss - CORRECT ANSWER: - Pitched rood - large surface area
- Cavity walls - three exposed walls
- Floor area
Causes of condensation (HIVE) - CORRECT ANSWER: -Heating
- Insulation
- Ventilation
- Excessive moisture production
Cavity wall insulation - CORRECT ANSWER: - Reduces heat loss through walls by up
to 60% and installation takes less than half a day to complete
- Most common material used is mineral wool fibre which is blown into the cavity using
compressed air
- Polystyrene beads or granules also used to fill cavities. Method is rarely used now as
beads can escape if cavity is not sealed correctly
- Polyurethane foam also used, more expensive but slightly better performance
cavity wall with 'snapped headers' - CORRECT ANSWER: Snapped headers are bricks
cut in half to create a cavity rather than have a fullbrick making a solid wall
, Citizens advice and other national debt advice can... - CORRECT ANSWER: Negotiate
on behalf of client and provide advice on money management and prioritising debt
Closed solid room heater - CORRECT ANSWER: Damper to control air flow, boiler
thermostat if there is a back boiler
Cold weather payments - CORRECT ANSWER: If area has 'exceptionally cold weather'
household may receive £25 per qualifying week. Householder eligible if they are on a
qualifying benefit and meet additional criteria. Payments should be made automatically.
Combination boiler - CORRECT ANSWER: Extra heat exchanger within the boiler
allows it to heat up water quicker. Householders only pay for the hot water they use.
Produce hot water for both space and water heating systems. Fuelled by natural gas,
LPG or oil. Can be condensing or non-condensing. Doesn't need a hot water cylinder.
Condensation (excessive mositure production) - CORRECT ANSWER: - Do not use gas
bottle heaters
- Dry clothes outside or use a dryer vented to the outside
- Put lids on pans
Condensation (Insulations) - CORRECT ANSWER: By retaining heat and reducing cold
surfaces, householders can insulate their homes through:
- Floor insulation
- Flat roof insulation
- Cavity wall insulation
- Loft insulation
- Solid wall insulation (external/internal)
- Double glazing
Condensation (ventilation) - CORRECT ANSWER: Can control ventilation by:
- Using trickle vents
