Devoted Agent Certification Exam
Questions and Answers 100% Pass
Devoted Vision - ✔✔>60 net promoter score(NPS), while reducing costs by
20%, Long term
5 Core Ingredients - ✔✔1. Newer Medicare Advantage Plan
2. Devoted Tech Platform
3. Partnership with strong pcp's
4. Devoted Health Guides
5.Devoted Medical Group
Our Growth - ✔✔Todd and Ed Park launched Devoted in 2017 (our first
membership came in 2019).
We are currently the fastest growing Medicare Advantage plan in the
country.Devoted has 18,000 + members, as of May 2020.
We have raised over $300 million, and are financially stable.We are
building for a rolling 20-year horizon; we are not in the business of building
and selling.
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, Why we Start from Scratch - ✔✔Building from the ground up means that
we have not wasted time revising clunky systems or outdated tech.
When everyone builds the company together, there is no pre-existing
corporate culture that needs to be changed.
Devoted Tech Platform - ✔✔Our results: Faster claims processing - we pay
specialists within 5 business days, 90% of the time. Prior authorizations
processing within 72 hours. Credentialing process - less than 2 weeks to
credential new providers. Faster commission payments.
Partnerships with strong PcP's - ✔✔Partner with high-performing Pcp
Devoted Health Guides - ✔✔Navigators, Problem-Solvers, Supporters
We Stand By What We Say - ✔✔-When it comes to answering the
phones.....
Our average speed of answer is 24 seconds.
82% of calls are answered in less than 30 seconds.
-When it come to solving our member's issues.....> 80% of member issues
are resolved same-day.> 90% of member issues are resolved within 3
days.
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
Questions and Answers 100% Pass
Devoted Vision - ✔✔>60 net promoter score(NPS), while reducing costs by
20%, Long term
5 Core Ingredients - ✔✔1. Newer Medicare Advantage Plan
2. Devoted Tech Platform
3. Partnership with strong pcp's
4. Devoted Health Guides
5.Devoted Medical Group
Our Growth - ✔✔Todd and Ed Park launched Devoted in 2017 (our first
membership came in 2019).
We are currently the fastest growing Medicare Advantage plan in the
country.Devoted has 18,000 + members, as of May 2020.
We have raised over $300 million, and are financially stable.We are
building for a rolling 20-year horizon; we are not in the business of building
and selling.
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, Why we Start from Scratch - ✔✔Building from the ground up means that
we have not wasted time revising clunky systems or outdated tech.
When everyone builds the company together, there is no pre-existing
corporate culture that needs to be changed.
Devoted Tech Platform - ✔✔Our results: Faster claims processing - we pay
specialists within 5 business days, 90% of the time. Prior authorizations
processing within 72 hours. Credentialing process - less than 2 weeks to
credential new providers. Faster commission payments.
Partnerships with strong PcP's - ✔✔Partner with high-performing Pcp
Devoted Health Guides - ✔✔Navigators, Problem-Solvers, Supporters
We Stand By What We Say - ✔✔-When it comes to answering the
phones.....
Our average speed of answer is 24 seconds.
82% of calls are answered in less than 30 seconds.
-When it come to solving our member's issues.....> 80% of member issues
are resolved same-day.> 90% of member issues are resolved within 3
days.
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
