l l l l l l
Systems for Management
l l
(Withlpreviouslyearlpaperlandlcaselstudy)
BylShahlFaisal
Unit-1,l2
Questionl1lAnlMISlhaslalnumberloflsubsystems.lIdentifylandldiscusslthreelsuchlsubsyst
emslinldetail.
AnlMISl(ManagementlInformationlSystem)lislalsystemlthatlhelpslorganizationslinldecision-
makinglprocesseslbylprovidinglrelevantlinformation.lItlconsistsloflseverallsubsystemslthatlw
orkltogetherltolachievelthelcommonlgoal.lHerelarelthreelsubsystemsloflMIS:
DecisionlSupportlSysteml(DSS):
AlDecisionlSupportlSysteml(DSS)lislalcomputer-basedlsystemlthatlassistsldecision-
makinglactivitieslwithinlanlorganization.lDSSluseslalvarietylofldatalanalysisltoolsltolprovideli
l
nsights,lsuchlaslstatisticallanalysis,lpredictivelmodeling,landldatalmining.lItlhelpslmanagerslt
olevaluateldifferentlscenarios,lassesslrisks,landlidentifylopportunities.lDSSlisltypicallylusedlinl
situationslwhereltherelislalhighllevellofluncertainty,landlwhereltheldecisionlislcomplexlandlre
quireslallotloflanalysis.
TransactionlProcessinglSysteml(TPS):
AlTransactionlProcessinglSysteml(TPS)lislalcomputerizedlsystemlthatlfacilitateslthelprocessi
nglofldailyltransactionslwithinlanlorganization.lTPSlhelpslorganizationsltolmanagelandlproc
essllargelamountslofldata,lsuchlaslsalesltransactions,lcustomerlorders,landlpayments.lItlensur
eslaccuracylandltimelinesslofldatalprocessing,lwhichlislcriticallforldecision-
makinglprocesses.lTPSlislusuallyldesignedltolhandlelhighlvolumeslofltransactions,landlitlope
rateslinlreal-timelmode.
,ExecutivelInformationlSysteml(EIS):
AnlExecutivelInformationlSysteml(EIS)lislalcomputer-
basedlsystemlthatlprovideslstrategiclinformationltoltop-
levellexecutives.lEISlprovideslsummarylinformationlonlthelorganization'slperformance,lfina
ncialldata,lmarketltrends,landlotherlrelevantlinformation.lItlhelpsltop-
levellexecutivesltolmakelstrategicldecisions,lplanlstrategies,landlmonitorlthelperformancelofl
thelorganization.lEISlisldesignedltolprovidelanlintuitivelandleasy-to-
uselinterface,lwhichlallowslexecutivesltolaccesslandlanalyzeldatalquicklylandleasily.
Inlsummary,lDecisionlSupportlSysteml(DSS),lTransactionlProcessinglSysteml(TPS),landlExe
cutivelInformationlSysteml(EIS)larelthreelcriticallsubsystemsloflMIS.lTheselsystemslworklto
getherltolprovidelrelevantlinformationltolmanagers,lenableleffectiveldecision-
making,landlhelplorganizationslachieveltheirlobjectives.
l
Questionl2lwhatlarelthelphysicallcomponentloflMISlStructure.
ThelphysicallcomponentsloflthelMISl(ManagementlInformationlSystem)lstructurelreferltolth
elhardwarelandlinfrastructurelthatlsupportlthelsystem.lHerelarelsomeloflthelphysicallcompo
nentsloflMIS:
Computerlhardware:
Computerlhardwarelincludeslalllthelphysicallcomponentsloflalcomputerlsystem,lsuchlaslthelc
entrallprocessinglunitl(CPU),lmemory,lstorageldevices,linput/outputldevices,landlnetworkld
evices.lTheselcomponentslworkltogetherltolprocesslandlstoreldatalandlprovideloutput.
Datalstorageldevices:
Datalstorageldeviceslarelusedltolstoreldatalandlinformation.lTheseldeviceslcanlbelinternal,lsuc
hlaslhardldiskldrives,lorlexternal,lsuchlaslUSBlflashldriveslandlexternallhardldrives.lStorageldevic
eslarelcriticallcomponentsloflMISlbecauseltheylprovidelalplaceltolstorelandlretrieveldata.
,Networklinfrastructure:
Thelnetworklinfrastructurelincludeslalllthelcomponentslthatlenablelcommunicationlbetwee
nlcomputerslandldeviceslinlanlorganization.lItlincludeslservers,lrouters,lswitches,landlotherlne
tworkingldevices.lAlrobustlandlreliablelnetworklinfrastructurelislessentiallforlthelefficientlope
rationloflMIS.
Software:
SoftwarelislalcriticallcomponentloflMISlthatlincludeslapplicationslandlsystemslsoftware.lAppl
icationslsoftwarelincludeslprogramslthatlareldesignedltolperformlspecificltasks,lsuchlaslwor
dlprocessing,lspreadsheets,landldatabaselmanagement.lSystemslsoftwarelincludesltheloper
atinglsystem,lwhichlmanageslthelcomputer'slhardwarelresourceslandlprovideslalplatformlfo
rlrunninglapplications.
Telecommunicationlinfrastructure:
Telecommunicationlinfrastructurelincludeslalllthelcomponentslthatlenablelcommunicationl
betweenlremotellocations.lItlincludesldeviceslsuchlasltelephones,lvideolconferencinglsyste
ms,landlotherlcommunicationltools.lTheltelecommunicationlinfrastructurelislcriticallforlorga
nizationslthatlhavelremotellocationslorlemployeeslwholworklfromlhome.
Peoplelandlprocedure
Inladditionltolhardware,lsoftware,landldata,lpeoplelandlprocedureslarelalsolimportantlcompon
entsloflanlinformationlsystem.
Peoplelreferltolthelindividualslwholuselthelinformationlsystem,lincludinglend-
users,lITlprofessionals,landlmanagers.lEnd-
userslarelthelindividualslwholinteractlwithlthelsystemltolperformltheirldailyltasks,lwhilelITlprof
essionalslarelresponsiblelforldesigning,limplementing,landlmaintaininglthelsystem.lManager
slarelresponsiblelforloverseeingltheluseloflthelsystemlandlmakingldecisionslaboutlhowlitlislus
edltolsupportlbusinessloperations.lPeoplelplaylanlimportantlrolelinlthelsuccessloflanlinformat
ionlsystem,lasltheylarelresponsiblelforlusinglthelsystemltolachievelbusinesslobjectives.
, Procedureslreferltolthelsetloflguidelineslandlruleslthatldictatelhowlanlinformationlsystemlislu
sed.lTheselguidelineslandlruleslensurelthatlthelsystemlislusedlinlalconsistentlandleffectivelma
nnerltolachievelbusinesslobjectives.lProcedureslmaylincludelguidelineslforldatalentry,lsecurit
ylprotocols,lbackuplandlrecoverylprocedures,landlotherlguidelineslthatlensurelthelsystemlisl
usedlinlalsafelandleffectivelmanner.
Theldesignlandlimplementationloflanlinformationlsystemlshouldltakelintolaccountlthelpeopl
elandlprocedureslthatlwilllbelinvolvedlinlitsluse.lThislincludesltraininglend-
userslandlITlprofessionalslonlhowltoluselthelsystem,ldevelopinglprocedureslthatlensurelthels
ystemlislusedleffectively,landlensuringlthatlmanagerslhaveltheltoolsltheylneedltolmakelinform
edldecisionslaboutlhowlthelsystemlislused.lBylconsideringlpeoplelandlprocedureslaslkeylcom
ponentsloflanlinformationlsystem,lorganizationslcanlensurelthatltheirlsystemslarelusedleffect
ivelyltolachievelbusinesslobjectives.
Inlsummary,lthelphysicallcomponentsloflMISlstructurelarelessentiallforlthelefficientloperatio
nloflthelsystem.lTheselcomponentslincludelcomputerlhardware,ldatalstorageldevices,lnetwo
rklinfrastructure,lsoftware,landltelecommunicationlinfrastructure.lAlwell-
designedlandlmaintainedlphysicallinfrastructurelislcriticallforlthelsuccessloflMIS.
l
Questionl3lDiscusslthelgenerallframeworkloflMIS.
ThelgenerallframeworkloflManagementlInformationlSysteml(MIS)lislalsetloflinterrelatedlcom
ponentslthatlcollect,lprocess,lstore,landldistributelinformationltolsupportldecision-
making,lcoordination,landlcontrollinlanlorganization.lThelframeworklconsistsloflseverallkeyl
l
componentslthatlworkltogetherltolfacilitatelthelefficientlandleffectivelmanagementloflinfor
mation.
ThelfollowinglarelthelgenerallcomponentsloflthelMISlframework:
Input:
Inputlrefersltolthelrawldatalandlinformationlthatlislcollectedlandlenteredlintolthelsystem.lDat
alcanlbelcollectedlfromlvariouslsourceslsuchlaslsensors,ldatabases,landlexternallsystems.lTh
elinputlstageloflthelMISlframeworklislcruciallbecauselthelaccuracylandlcompletenesslofldatal
canlhavelalsignificantlimpactlonlthelqualitylofltheloutput.