Test Bank for Quality Control- Review Questions Answered Correctly Latest Update 2024 (Already Passed)

Test Bank for Quality Control- Review Questions Answered Correctly Latest Update 2024 (Already Passed) Quality Control - Answers Activities that evaluate, monitor, or regulate services rendered to the consumer If nursing is to strive for excellence, criteria should be pushed to optimal levels rather than minimally acceptable levels Healthcare Quality - Answers Degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge. What is the process of quality control? - Answers -Criterion or standard is determined -Information is collected to determine if the standard has been met -Educational or corrective action is taken if the criterion has not been met Root Cause analysis - Answers to determine why standards weren't met Benchmarking - Answers Process of measuring products, practices and services against best-performing organizations Used for standard development and performance improvement What are the steps (8) in auditing quality control? - Answers -Establish control criteria -Identify the information relevant to the criteria -Determine ways to collect the information -Collect and analyze the information -Compare collected information with the established criteria -Make a judgment about quality -Provide information and, if necessary, take corrective action regarding findings. -Reevaluate Standard Development - Answers Development of a predetermined level of excellence that serves as a guide for practice Established by an authority Communicated to and accepted by the people affected by them What are the Standards of Practice as determined by the ANA? - Answers -Assessment - collection of data -Diagnosis - analyze assessment data to determine issue or diagnoses -Outcomes Identification - identify expected outcomes for an individualized plan -Planning - develop plan to attain the expected outcomes -Implementation - implement the plan -Evaluation - evaluate progress toward attainment of the outcomes What are the 9 standards of professional performance? - Answers -ethics- practices ethically and integrates ethical provisions -education- attains knowledge and competency that reflects current nursing practice -EBP and research- integrates evidence and research into practice -quality of practice- enhance the quality and effectiveness of nursing practice -communication- communicate effectively in all areas of practice -leadership- in practice and in profession -collaboration- interact and contribute to the profession -professional practice eval- evaluate self in relation to professional standards -resource utilization- factors related to safety, effectiveness, cost, and impact on practice Audit - Answers Systematic and official examination of a record, process, structure, environment, or account to evaluate performance What are the three types of audits? - Answers Outcome Process Structure Outcome Audit - Answers Audit that determine what results occurred, if any, as result of specific nursing interventions Process Audit - Answers Audit that measures how nursing care is provided; assumes that a relationship exists between the process used by the nurse and the quality of care provided Structure Audits - Answers -Audit that assumes a relationship exists between quality care and appropriate structure (staffing, wait times, etc.) -Includes emergency room wait times, hospital environment, availability of fire extinguishers, staffing ratios, staffing mix -Ensure a safe environment, but do not address the care provided Total quality management aka continuous quality improvement - Answers Basic assumption is quality can always be improved Do the right things, the right way, the first time Problem prevention planning leads to quality outcomes Based on the premise that the individual is the focal element on which production and service depend and the quest for quality is an ongoing process No matter how good the product or service is, there is always room for improvement. -Emphasizes quality is more important than profit Toyota Productive Systems (TPS) - Answers Elimination of waste and pursuit of most efficient production method Solve problem at the time they occur and determine the root cause Requires a change in organizational culture, values and roles T/F Patient satisfaction usually deals with whether a patient improved during their hospital stay. - Answers False- Patient satisfaction often has little to do with whether a patient's health improved during a hospital stay