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1. If your personal sense You must follow the paralegal rules and guidelines.
of what is right con-
flicts with the parale-
gal rules and guidelines,
what must you do?
2. If you are faced with an 1. Identify the professional responsibility issue(s)
ethical issue what must 2. Review and apply the applicable rules, case law,
you do? legislation, or secondary sources
3. List the possible options and asses the risks
based on applicable rules, case law, legislation, or
secondary sources
4. Seek guidance and support (for example: Law
Society's practice management helpline)
3. Why were the paralegal to ensure a high standard of conduct for the pro-
rules and guidelines cre- tection and benefit for the public interest
ated?
4. what can the failure to Prejudice a client's rights, discredit the profession,
comply with the parale- and result in discipline by the law society
gal rules and guidelines
cause?
5. What does the practice Assists paralegals and lawyers with info on the
management helpline law with properly applying law society rules and
do? by-laws and offers practice management guidance
through a confidential telephone service
6. What does the Coach Provides paralegals and lawyers with access to
and Advisor network shorter-term, outcome-oriented relationships with
do? coaches and advisors who are drawn from the
legal professions. Coaches support the implemen-
tation of best practices, and advisors assists with
substantive and procedural law inquiries on client
files.
7.
, Paralegal Licensing Exam Questions
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How is the competence Law society administers spot audits, practice man-
of lawyers and parale- agement reviews, and practice audit programs, all
gals monitored? are remedial in nature.
8. What do practice audits A paralegals practice management processes,
asses? as well as their compliance with the financial
record-keeping requirements outlined in by-law 9.
9. What's the process of a You must send the law society in writing the com-
complaint about a para- plaint which is first reviewed by the CSC's com-
legal or lawyer? plaints and compliance department to make sure
the issue is within jurisdiction. If the issue can be
resolved informally, then the intake and resolu-
tion department will handle the complaint. If it is
a serious allegation on professional misconduct,
incapacity, or incompetence, then it is likely to
result in discipline against the paralegal or lawyer,
and the paralegal/lawyer will be referred to the
investigation services for an investigation.
10. What are the investiga- they can close the matter, with or without remedial
tion services options? action, or make a recommendation to the proceed-
ings authorization committee (PAC) that the matter
be remediated or sent for a hearing.
11. What are the different Revoking their license, participate in CPD or pro-
ways in which a hear- fessional training, cooperate in a practice review,
ing may discipline para- restrict their practice to certain areas, provide legal
legals/lawyers? services, not maintain a trust account, pay a fine,
refund to a client all or a portion of fees, and/or
start or continue treatment or counselling
12. Can a paralegal/lawyer Yes, they can appeal to an appeal panel, or appeal
appeal an decision of the the decision of an appeal panel to a Divisional
hearing panel? Court.
13. T or F: If the Law Soci- True
ety receives a complaint
against a paralegal, the
paralegal will be notified