TRUE/FALSE
Generalist Practice 8th Edition Kirst Ashman
1 : Maximizing client self-determination to whatever extent possible is a practitioners
responsibility.
A : true
B : false
Correct Answer : A
2 : During an interview the worker should maintain continuous eye contact with the client.
A : true
B : false
Correct Answer : B
3 : Facial expressions can be used to reinforce what is said verbally and corroborate the fact
that you mean what you say.
A : true
B : false
Correct Answer : A
4 : If a social worker appears too relaxed and informal, the client might think the worker doesnt
care.
A : true
B : false
Correct Answer : A
5 : The best approach on the tense/relaxed continuum of body positioning lies somewhere
between being extremely formal and extremely informal.
A : true
B : false
Correct Answer : A
6 : Genuineness involves conveying a feeling of interest, concern, well-being, and affection to
another individual.
A : true
B : false
Correct Answer : B
7 : The major goal of any interview is interpersonal communication with the client.
A : true
B : false
Correct Answer : A
8 : You should always wear very formal clothing to a home visit in a poverty-stricken area to
show your clients that they, too, can improve their circumstances.
A : true
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: false THE Test Bank for Empowerment Series Understanding
Generalist Practice 8th Edition Kirst Ashman
Correct Answer : B
9 : Before the interview begins, its timeframe should be clearly specified.
A : true
B : false
Correct Answer : A
10 : If a client questions your ability to understand and help him or her, you should say
something that will put the client on the defensive and divert the attention from you.
A : true
B : false
Correct Answer : B
11 : The usefulness of the intervention process should never be explained in the initial interview.
A : true
B : false
Correct Answer : B
12 : Rephrasing involves seeking meaning beyond that of clarification.
A : true
B : false
Correct Answer : B
13 : Summarization can be done periodically throughout the interview.
A : true
B : false
Correct Answer : A
14 : It is best to be cautious in using the word why.
A : true
B : false
Correct Answer : A
15 : Ethnographic interviewing is defined as the process of increasing personal, interpersonal,
or political power so that individuals can take action to improve their life situations.
A : true
B : false
Correct Answer : B
16 : In the context of ethnographic interviewing, cover words are words solicited to explain
descriptors.
A : true
B : false
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Correct Answer THE
: B Test Bank for Empowerment Series Understanding
Generalist Practice 8th Edition Kirst Ashman
17 : Because clients come to social workers with problems, problems should be the major focus
of attention; client strengths are only secondary.
A : true
B : false
Correct Answer : B
18 : Workers should avoid using confrontation in the problem-solving process at all costs.
A : true
B : false
Correct Answer : B
19 : Mandated involuntary clients are those who are pressured by important persons in their
environment to seek assistance.
A : true
B : false
Correct Answer : B
20 : Prisoners are considered nonmandated clients.
A : true
B : false
Correct Answer : B
21 : When dealing with client hostility, it is important to emphasize the clients personal
strengths.
A : true
B : false
Correct Answer : A
22 : You should always confront a client whom you suspect is lying.
A : true
B : false
Correct Answer : B
23 : Full acclimation is the term cited in the text as the end product of those who have
completely removed all aspects of their traditional culture and replaced them with those of the
host culture.
A : true
B : false
Correct Answer : B
24 : Prejudice is an opinion about an individual, group, or issue that is not based on fact and is
usually negative.
A : true
B : false
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