with Verified Answers.
first line supervisors are: - Answer: an integral part of management
the acronym describing skill areas is - Answer: HU-TACK
____ is what most first line supervisors deal with in the workplace. the greater the supervisor’s
knowledge in this area, the greater the prospect that both individual and organizational goals
with be attained - Answer: human behavior
in community policing, change can be ____ in action - Answer: collective
an essential responsibility of a community policing supervisor is - Answer: depersonalizing
failure
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,community policing is a process in which the police become - Answer: focused on new age
techniques to achieve peace
the first phase of problem-solving approach is - Answer: scanning
an essential ingredient of community policing is - Answer: empowerment of officers and first
line supervisors
first line supervisors must be concerned with ____ as it can prove to be more meaningful than
the _____ - Answer: context, content
studies cited in the text of first line supervisors showed that they spend the least amount of
their communication time communicating with - Answer: other supervisors
a failure by a subordinate to perform at acceptable levels must be - Answer: confronted and
resolved in favor of the organization
the human skills approach deals with - Answer: emotions, values, attitudes
supervisors demonstrating knowledge based skills is - Answer: provide officers with appropriate
administrative and technical support
the transition to the position of first line supervisor - Answer: demands the ability to accept and
adapt to change
to become an effective supervisor, all are true except - Answer: one must recognize that officers
can be motivated by fear
the analytical approach deals with - Answer: analysis, interpretation, resolution
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, in order for supervisors to accomplish work through people, they must - Answer: know the
abilities and limitations of each employee
the real by product of participative management is that it - Answer: creates a work environment
in which officers want to work
a breakdown in communications is an inevitable consequence of - Answer: an inability to
properly interpret what is said
in order for communication to be effective, it must be - Answer: nurtured by all levels of
management from the top down
a successful communicator is one who - Answer: is not concerned about personal self esteem
one way communication is preferable when - Answer: compliance is imperative
two way communication requires less planning due to - Answer: the opportunity for feedback
and ability to clarify the issues
in a real working relationship where there is true commitment from subordinates, there will be -
Answer: genuine acceptance of each other
spoken communications, in contrast to written communication - Answer: reinforces supportive
relationships
when feedback is provided, it should be - Answer: given immediately regardless of
circumstances to have impact
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