MGMT 3000 FINAL EXAM REVIEW
1. Janice works to achieve the goals she sets for herself. Pansy works to earn money. Jed works to earn his
employer's praise. These three different reasons for working all fall under the general category of
-Personality
- Performance
- Motivation
- Consequences
- Rewards: Motivation
2. Martin was one of Sloane's lower-quartile performers, mainly due to lack of punctuality. In Martin's annual
performance review, he submitted his draft goals for the upcoming year. One of his goals was to "Improve my
punctuality." Sloane responded, "No, Martin. That goal is not acceptable. Your goal needs to be more so that you
and I can monitor and measure whether or not you are attaining your goal."
- Emotional
- Specific and Quantifiable
- General
- Subjective
- Time Bound: Specific and Quantifiable
3. As Danielle deals with her employees, she works with them to set goals that will energize them and direct their
thoughts and work behaviors toward a particular end. Danielle is using
- Expectancy Theory
- Equity Theory
- Positive Reinforcement
- Stretch Goals
- Goal-Setting Theory: Goal- Setting Theory
4. True or False: Motivation will be high if any one of the following is high: expectancy, instrumentalities, or
total valence of all outcomes: False
5. "Tucker, I have some disturbing data," said Adrian, Vice President of Human Resources. "Our company has
suffered increases in turnover, absenteeism, lawsuits by employees and former employees, injury and illness
claims,
and customer complaints. About the only thing that hasn't increased is our productivity." Tucker replied, "I
have unfortunately come to recognize these workforce characteristics. They are a sign of
- Constitutionalism
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, MGMT 3000 FINAL EXAM REVIEW
- Self-determination
- Job dissatisfaction
- Procedural Justice
- The Equity Theory: Job Dissatisfaction
6. True or False: Team Cohesiveness, while it contributes to member satisfac- tion, has show little benefit to
outputs in terms of quality or productivity: False
7. Alonzo was very excited. He had been appointed as the leader of a group that would be allowed complete
control over all of the decisions to produce a new energy drink. Their group would be responsible for everything
from acquiring raw materials to delivering the product to their customers. Alonzo has been assigned to
- A traditional work group
- A project and development team
- An autonomous work group
- A quality circle
- A parallel team: An autonomous work group
8. Elizabeth has been assigned to a group and they are trying to establish the ground rules for when they will
meet and how they will interact. Elizabeth's group is in the stage.
- reforming
- forming
- storming
- norming
- performing: forming
9. Eldridge was facing the most difficult project management challenge in his career. He would be heading up a
team to design a complicated new software application. His team would be a "virtual" team. Thus, his team
would
- be physically dispersed and typically communicate electronically
- operate separately from the regular work structure
- not need resources
- coordinate and give direction to the subunits under their jurisdiction
- be transparent in terms of performance: be physically dispersed and typically communicate electronically
10.True or False: When teams are geographically dispersed, team members tend to experience more trust and
less conflict: False
11.Cecilia and Ramon are both floor supervisors. They have been noticing problems with one of the production
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15
1. Janice works to achieve the goals she sets for herself. Pansy works to earn money. Jed works to earn his
employer's praise. These three different reasons for working all fall under the general category of
-Personality
- Performance
- Motivation
- Consequences
- Rewards: Motivation
2. Martin was one of Sloane's lower-quartile performers, mainly due to lack of punctuality. In Martin's annual
performance review, he submitted his draft goals for the upcoming year. One of his goals was to "Improve my
punctuality." Sloane responded, "No, Martin. That goal is not acceptable. Your goal needs to be more so that you
and I can monitor and measure whether or not you are attaining your goal."
- Emotional
- Specific and Quantifiable
- General
- Subjective
- Time Bound: Specific and Quantifiable
3. As Danielle deals with her employees, she works with them to set goals that will energize them and direct their
thoughts and work behaviors toward a particular end. Danielle is using
- Expectancy Theory
- Equity Theory
- Positive Reinforcement
- Stretch Goals
- Goal-Setting Theory: Goal- Setting Theory
4. True or False: Motivation will be high if any one of the following is high: expectancy, instrumentalities, or
total valence of all outcomes: False
5. "Tucker, I have some disturbing data," said Adrian, Vice President of Human Resources. "Our company has
suffered increases in turnover, absenteeism, lawsuits by employees and former employees, injury and illness
claims,
and customer complaints. About the only thing that hasn't increased is our productivity." Tucker replied, "I
have unfortunately come to recognize these workforce characteristics. They are a sign of
- Constitutionalism
1/
15
, MGMT 3000 FINAL EXAM REVIEW
- Self-determination
- Job dissatisfaction
- Procedural Justice
- The Equity Theory: Job Dissatisfaction
6. True or False: Team Cohesiveness, while it contributes to member satisfac- tion, has show little benefit to
outputs in terms of quality or productivity: False
7. Alonzo was very excited. He had been appointed as the leader of a group that would be allowed complete
control over all of the decisions to produce a new energy drink. Their group would be responsible for everything
from acquiring raw materials to delivering the product to their customers. Alonzo has been assigned to
- A traditional work group
- A project and development team
- An autonomous work group
- A quality circle
- A parallel team: An autonomous work group
8. Elizabeth has been assigned to a group and they are trying to establish the ground rules for when they will
meet and how they will interact. Elizabeth's group is in the stage.
- reforming
- forming
- storming
- norming
- performing: forming
9. Eldridge was facing the most difficult project management challenge in his career. He would be heading up a
team to design a complicated new software application. His team would be a "virtual" team. Thus, his team
would
- be physically dispersed and typically communicate electronically
- operate separately from the regular work structure
- not need resources
- coordinate and give direction to the subunits under their jurisdiction
- be transparent in terms of performance: be physically dispersed and typically communicate electronically
10.True or False: When teams are geographically dispersed, team members tend to experience more trust and
less conflict: False
11.Cecilia and Ramon are both floor supervisors. They have been noticing problems with one of the production
2/
15
