Update 2024-2025) Already Passed
management accoutiing - Answers measures, analyses and reports financial and non financial
information, with intentions to asist
management control - Answers the process of ensuring that the organisation is adapted to their
environment and pursuing courses of action that will enable it to achieve their purpose
problems with organisational control - Answers -objectives (can be ambiguous and conflicting)
-measures (can be vague and subjective)
-prediction (can be partial and unreliable)
-action (can be constrained)
levers of control - Answers -diagnostic (keep critical performance variables within preset units)
-boundary (what we can and cannot do)
-interactive (interacting with others)
-belief (what does the company stand for)
criticisms of levers of control - Answers focused on the top level of management, does not cope well
with informal controls or controls at lower hierarchal levels, unlikely it adequately explains the
operation of the whole control system
additionally... the concepts of LoC are open to interpretation
types of budgets - Answers Functional budgets eg sales, production, direct material, direct labour etc.
Cash busget
Master budget eg SOPL or SOFP
padding the budget - Answers The process of building budgetary slack into a budget by overestimating
expenses and underestimating revenue.
main 4 responsibility centres - Answers -cost centre (costs only)
-revenue centre (revenue only
-profit centre (costs and revenues)
-investment centre (costs, revenues and investments)
, controllability - Answers the degree of influence that a manager has over costs, revenues or other
variables
incremental budgeting - Answers allocates increased or decreased funds to a department by using the
last budget period as a reference point; only incremental changes in the budget request are reviewed
stages in zero-based budgeting (ZBB) - Answers -identification and justification of each activity
-description of each activity in a decision package
-ranking decision packages in order of priority
-the allocation of resources according to the ranking of the decision packages
standard costing - Answers an estimated unit cost prepared in advance, made by working out how much
of a cost was used in the production process, per unit.
problems with standard costing - Answers - standards can quickly become outdated
- factors beyond the control of the manager may affect a variance
- difficult to demarcate management responsibilities
- no incentive to achieve beyond the standard
- standards may create perverse incentives
types of performance measures - Answers Absolute measures eg cost of sales
Relative measures eg % profit margins
Non-financial measures eg market share, customer satisfaction, employee turnover
Market based measures eg share price, dividends
types of motivation - Answers intrinsic - from inside the individual
extrinsic - from outside the individual
Herzberg's Two-Factor Theory - Answers proposed that work satisfaction and dissatisfaction arise from
two different factors: hygiene factors, relate to workers environment eg conditions or pay; motivating
factors which define how they feel about their job eg achievement, recognition
Issues with setting targets - Answers -individuals cannot cope with a large number of targets
-theres a problem of combining motivational targets with realistic planning numbers
-areas not subject to a target may be ignored