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HCA Exam Questions and Answers 100% Pass
Who should you call in case of abuse? - ANSWER ✔✔-DSHS 1-866-END-HARM, 911, APS, ALTC, DDA,
CPS, and case manager
What are some rights for consumers? - ANSWER ✔✔-Right to be free from abuse, to make choices, to
privacy, and confidentiality
What are the steps of the problem solving process? - ANSWER ✔✔-Explain, offer alternatives, report and
document
What reasons should you call 911? - ANSWER ✔✔-Bloods, guts and gore
What are the forms of abuse? - ANSWER ✔✔-Physical, sexual, mental, neglect, abandonment, and
financial exploitation.
When is it mandatory to report? - ANSWER ✔✔-When signs of abuse are present
When report abuse, what should you include? - ANSWER ✔✔-Name, address, age, what type of abuse,
time of abuse, abuser, and personal info.
What is self neglect? - ANSWER ✔✔-Refusing goods or service that improve physical and mental health,
well-being, and safety
Who should you report to when there is signs of self neglect? - ANSWER ✔✔-Case manager
What is a restraint? - ANSWER ✔✔-A device or action that limits consumers against their will
An HCAS role is... - ANSWER ✔✔-To assist in maintaining safety, independence, and dignity
Created by Grace Amelia © 2025, All Rights Reserved.
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What is the purpose of the care team? - ANSWER ✔✔-Provides care and support the well being and
needs of a consumer
What is a baseline? - ANSWER ✔✔-The client's "normal" level of function
How should you observe changes? - ANSWER ✔✔-Compare to baseline, make regular observations, and
use your senses
What is the care plan? - ANSWER ✔✔-Outlines the care team, identifies baseline, and gives activities to
support comsumer.
What are Activities of daily living - ANSWER ✔✔-Activities including the body
What are instrumental activities of daily living? - ANSWER ✔✔-Activities that are outside of the body
exp. Meal prep
What are four components for good communication? - ANSWER ✔✔-Pay attention, understand, respond,
and clarify
What is objective reporting? - ANSWER ✔✔-Documenting facts or words exactly as you observe them
What is subjective reporting? - ANSWER ✔✔-Documenting your opinion or interpretation as you
observe them
When there is distractions in communication, what should you do? - ANSWER ✔✔-Understand the
distraction, be respectful and use respectful body language.
In what way might a client Express pain non verbally? - ANSWER ✔✔-Moaning, crying, clenching fists,
or grinding teeth
In what way might a client Express confusion non verbally? - ANSWER ✔✔-Give answers that dont
make sense, ask the same question, using wrong name, and not remembering correct words.
Created by Grace Amelia © 2025, All Rights Reserved.
HCA Exam Questions and Answers 100% Pass
Who should you call in case of abuse? - ANSWER ✔✔-DSHS 1-866-END-HARM, 911, APS, ALTC, DDA,
CPS, and case manager
What are some rights for consumers? - ANSWER ✔✔-Right to be free from abuse, to make choices, to
privacy, and confidentiality
What are the steps of the problem solving process? - ANSWER ✔✔-Explain, offer alternatives, report and
document
What reasons should you call 911? - ANSWER ✔✔-Bloods, guts and gore
What are the forms of abuse? - ANSWER ✔✔-Physical, sexual, mental, neglect, abandonment, and
financial exploitation.
When is it mandatory to report? - ANSWER ✔✔-When signs of abuse are present
When report abuse, what should you include? - ANSWER ✔✔-Name, address, age, what type of abuse,
time of abuse, abuser, and personal info.
What is self neglect? - ANSWER ✔✔-Refusing goods or service that improve physical and mental health,
well-being, and safety
Who should you report to when there is signs of self neglect? - ANSWER ✔✔-Case manager
What is a restraint? - ANSWER ✔✔-A device or action that limits consumers against their will
An HCAS role is... - ANSWER ✔✔-To assist in maintaining safety, independence, and dignity
Created by Grace Amelia © 2025, All Rights Reserved.
, 2|Page
What is the purpose of the care team? - ANSWER ✔✔-Provides care and support the well being and
needs of a consumer
What is a baseline? - ANSWER ✔✔-The client's "normal" level of function
How should you observe changes? - ANSWER ✔✔-Compare to baseline, make regular observations, and
use your senses
What is the care plan? - ANSWER ✔✔-Outlines the care team, identifies baseline, and gives activities to
support comsumer.
What are Activities of daily living - ANSWER ✔✔-Activities including the body
What are instrumental activities of daily living? - ANSWER ✔✔-Activities that are outside of the body
exp. Meal prep
What are four components for good communication? - ANSWER ✔✔-Pay attention, understand, respond,
and clarify
What is objective reporting? - ANSWER ✔✔-Documenting facts or words exactly as you observe them
What is subjective reporting? - ANSWER ✔✔-Documenting your opinion or interpretation as you
observe them
When there is distractions in communication, what should you do? - ANSWER ✔✔-Understand the
distraction, be respectful and use respectful body language.
In what way might a client Express pain non verbally? - ANSWER ✔✔-Moaning, crying, clenching fists,
or grinding teeth
In what way might a client Express confusion non verbally? - ANSWER ✔✔-Give answers that dont
make sense, ask the same question, using wrong name, and not remembering correct words.
Created by Grace Amelia © 2025, All Rights Reserved.
