MGT 300 Exam 1 Questions and Answers 100%
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The art of management - ANSWER ✔✔-the pursuit of organizational goals effectively and efficiently
efficient - ANSWER ✔✔-means to use resources such as people, money, raw materials, etc. wisely and
cost-effectively
effective - ANSWER ✔✔-means to achieve results, to make the right decisions to successfully carry them
out so that they achieve the organization's goals
the management process - ANSWER ✔✔-planning, organizing, leading, controlling the organization's
resources
planning - ANSWER ✔✔-setting goals and deciding how to achieve them
organizing - ANSWER ✔✔-you arrange tasks, people, and other resources to accomplish the work
leading - ANSWER ✔✔-motivating, directing, and otherwise influencing people to achieve the
organization's goals
controlling - ANSWER ✔✔-monitoring performance, comparing it with goals, and taking corrective
action as needed
levels of management (top to bottom) - ANSWER ✔✔-top managers, middle managers, first line
managers, team leaders
top managers - ANSWER ✔✔-make long-term decisions about the overall direction of the organization
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middle managers - ANSWER ✔✔-implement and supervise the policies and plans of the top managers
and coordinate the activities of the first-line managers
first-line managers - ANSWER ✔✔-make short term operating decisions, directing the daily tasks of non-
managerial personnel
team leaders - ANSWER ✔✔-facilitate team activities towards achieving a goal
functional managers - ANSWER ✔✔-responsible for just one organizational activity (ex: director of
finance or vp of production)
general manager - ANSWER ✔✔-responsible for several organizational activities (ex: executive vp or an
executive director for a nonprofit)
interpersonal roles - ANSWER ✔✔-interact with people inside and outside their work units. includes
figureheads, leaders, and liaisons
informational roles - ANSWER ✔✔-receive and communicate information. includes monitors,
disseminators, and spokespersons
decisional roles - ANSWER ✔✔-use information to make decisions to solve problems or take advantage
of opportunities. includes entrepreneurs, disturbance handlers, resource allocators, and negotiators
challenges of being an exceptional manager - ANSWER ✔✔-competitive advantage,
information technology,
diversity,
globalization,
ethical standards,
sustainability,
Created by Grace Amelia © 2025, All Rights Reserved.