MGT 300 Exam 1 – Ford Questions and Answers 100% Pass

MGT 300 Exam 1 – Ford Questions and Answers 100% Pass Plan Organize Lead Control - ANSWER -4 major types of mangerial tasks Make decisions Set objectives Strategize - ANSWER -Planning tasks Assign tasks Allocate resources Coordinate teams - ANSWER -Organizing tasks Motivate Inspire Provide support - ANSWER -Leading tasks Performance management - ANSWER -Controlling tasks Technical Interpersonal/people-oriented 2 | P a g e Created by Grace Amelia © 2025, All Rights Reserved. Conceptual - ANSWER -Three types of skills that differentiate effective from ineffective managers Technical skills - ANSWER -Need to know what the people you are leading are doing and have knowledge in that area important for lower management Interpersonal/people-oriented - ANSWER -"human" or "soft" skills; having knowledge about what people think; empathy, charm, social awareness, influence others; knowing how to speak to people important for middle management Conceptual - ANSWER -more judgement, less ability to look up or protocol to follow; critical thinking; making decisions on problems that are not defined important for upper management lower, middle, upper - ANSWER -3 major levels of management lower management - ANSWER -team leader; 5-10 people operating in a structure set by upper management; direct and interactive; thinking ahead 1-3 months technical skills are important middle management - ANSWER -manage up & down regional/plant manager; translating upper management to lower level units; interpersonal skills even more important upper management - ANSWER -executives; run the business/organization more strategic conceptual skills are important 3 | P a g e Created by Grace Amelia © 2025, All Rights Reserved. scientific management - ANSWER -Studied the work people did very carefully and redesigning their task to make it more efficient work became boring and treated people like machines Weber's Bureaucracy Theory - ANSWER -division of labor and specialization; delegation of authority; formalization; span of control no individual motives or attention outside of corp human relations movement - ANSWER -adds personal or human element; considers individual motives; psychological needs; theory x and y theory x - ANSWER -traditional idea - motivate people through reward or punishment theory y - ANSWER -people are motivated to do a good job because they want to do a good job; personal investment in their work Hawthorne studies - ANSWER -investigated factors contributing to productivity and satisfaction found what matters most was the motivation of the individual