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MGT Exam 2 Questions and Answers 100% Pass
1: PROJECT MANAGEMENT
crashing
simulation
cash flow
critical chain
probabilistic completion times - ANSWER ✔✔-
Crashing - ANSWER ✔✔-Decreasing projection completion time by adding more resources
-Critical Path (CP) is dynamic - ANSWER ✔✔-
-Crashing CP os reccomended 1 unit at a time to see if current critical path is still the only critical path -
ANSWER ✔✔-
Conditions for Critical Path (CP): Which are the conditions?
a. the longest path
b. Consists only with critical activities
c. The total slack of the Critical Path (CP) should be 0 - ANSWER ✔✔-a, b and c
Conditions for crashing - ANSWER ✔✔-Can activities in the critical path be crashed and what is the
additional cost for crashing that activity
Created by Grace Amelia © 2025, All Rights Reserved.
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-Identify the critical path by looking at which one is the longest - ANSWER ✔✔-
Other factors to consider when crashing a project - ANSWER ✔✔-1. Reliable Data is the most important
in any quantitative analysis
2 If time(t) is uncertain, like original PERT, compute probabilistic completion time
T or F: A factor to consider when crashing a project is that reliable data is the most important in any
quantitative analysis - ANSWER ✔✔-T
CCPM - ANSWER ✔✔-Critical Chain Project Management
-In CCPM, use the crashing method of Critical Chain (CC) - ANSWER ✔✔-
Critical Chain (CC) crashing method - ANSWER ✔✔-1. takes into account resources, rather than just on
CP's task order
2. Pursues "good enough" solution
3. is more practical
Critical Path (CP) crashing method
1. does not take into account resources
2. pursues optimal solution - ANSWER ✔✔-
Created by Grace Amelia © 2025, All Rights Reserved.
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T or F: CC crashing method is more practical, takes into account resources rather than CP's task order and
pursues "good enough" solution instead of CP pursuing optimal solution - ANSWER ✔✔-T
-Tool for crashing: a software such as Excel can aid crashing for complicated problems that may arise in
Statistical Process Control (SPC). The most popular software is MS Project - ANSWER ✔✔-
-You can use simulation to aid the process of crashing - ANSWER ✔✔-
Simulation - ANSWER ✔✔-imitation of a real system by representing certain key characteristics or
behaviors of a physical or abstract system
2: SERVICE STRATEGY
service operations goals (mission and objec.)
hierarchy of strategy
operations strategy
dinstictive competences and competitive priorities - ANSWER ✔✔-
Benjamin Franklin - ANSWER ✔✔-founding father of american business
"tricks or treacheries are by fools"
good is good for business
trust prerequisite for business
What is the difference between strategies and goals? - ANSWER ✔✔-Goals is about the destination
whereas strategy is how to get there, the directions, it is used to accomplish your goals, direction to target
depends on your goals
Created by Grace Amelia © 2025, All Rights Reserved.
MGT Exam 2 Questions and Answers 100% Pass
1: PROJECT MANAGEMENT
crashing
simulation
cash flow
critical chain
probabilistic completion times - ANSWER ✔✔-
Crashing - ANSWER ✔✔-Decreasing projection completion time by adding more resources
-Critical Path (CP) is dynamic - ANSWER ✔✔-
-Crashing CP os reccomended 1 unit at a time to see if current critical path is still the only critical path -
ANSWER ✔✔-
Conditions for Critical Path (CP): Which are the conditions?
a. the longest path
b. Consists only with critical activities
c. The total slack of the Critical Path (CP) should be 0 - ANSWER ✔✔-a, b and c
Conditions for crashing - ANSWER ✔✔-Can activities in the critical path be crashed and what is the
additional cost for crashing that activity
Created by Grace Amelia © 2025, All Rights Reserved.
,2|Page
-Identify the critical path by looking at which one is the longest - ANSWER ✔✔-
Other factors to consider when crashing a project - ANSWER ✔✔-1. Reliable Data is the most important
in any quantitative analysis
2 If time(t) is uncertain, like original PERT, compute probabilistic completion time
T or F: A factor to consider when crashing a project is that reliable data is the most important in any
quantitative analysis - ANSWER ✔✔-T
CCPM - ANSWER ✔✔-Critical Chain Project Management
-In CCPM, use the crashing method of Critical Chain (CC) - ANSWER ✔✔-
Critical Chain (CC) crashing method - ANSWER ✔✔-1. takes into account resources, rather than just on
CP's task order
2. Pursues "good enough" solution
3. is more practical
Critical Path (CP) crashing method
1. does not take into account resources
2. pursues optimal solution - ANSWER ✔✔-
Created by Grace Amelia © 2025, All Rights Reserved.
, 3|Page
T or F: CC crashing method is more practical, takes into account resources rather than CP's task order and
pursues "good enough" solution instead of CP pursuing optimal solution - ANSWER ✔✔-T
-Tool for crashing: a software such as Excel can aid crashing for complicated problems that may arise in
Statistical Process Control (SPC). The most popular software is MS Project - ANSWER ✔✔-
-You can use simulation to aid the process of crashing - ANSWER ✔✔-
Simulation - ANSWER ✔✔-imitation of a real system by representing certain key characteristics or
behaviors of a physical or abstract system
2: SERVICE STRATEGY
service operations goals (mission and objec.)
hierarchy of strategy
operations strategy
dinstictive competences and competitive priorities - ANSWER ✔✔-
Benjamin Franklin - ANSWER ✔✔-founding father of american business
"tricks or treacheries are by fools"
good is good for business
trust prerequisite for business
What is the difference between strategies and goals? - ANSWER ✔✔-Goals is about the destination
whereas strategy is how to get there, the directions, it is used to accomplish your goals, direction to target
depends on your goals
Created by Grace Amelia © 2025, All Rights Reserved.
