MGT Test #1 Chapters 1,2,3 Questions and Answers 100% Pass

MGT Test #1 Chapters 1,2,3 Questions and Answers 100% Pass Discuss the relationship between "efficiency" and "effectiveness" and identify real organizations you think are, or are not, efficient and/or effective. - ANSWER -Efficiency is the measure of how productively resources are used to achieve a goal. Effectiveness is the measure of the appropriateness of the goals an organization is pursuing and the degree to which they are achieved. i. Amazon is both efficient and effective which can be seen through their high revenue, high profitability, and market leadership. What are the benefits of studying management? - ANSWER -Learning how to effectively and efficiently achieve organizational goals through the integration of workers. The Planning Process - ANSWER -Planning is identifying and selecting appropriate goals i. Deciding which goals the organization will pursue ii. Deciding what courses of action to adopt to attain those goals iii. Deciding how to allocate organizational resources Discuss the four principal managerial tasks. For each, give a realistic business example of how a manager performs this task. - ANSWER -a. Planning: choose appropriate organizational goals and courses of action to best achieve those goals b. Controlling: Establish accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals 2 | P a g e Created by Grace Amelia © 2025, All Rights Reserved. c. Leading: Motivate, coordinate, and energize individuals and groups to work together to achieve organizational goals d. Organizing: Establish task and authority relationships that allow people to work together to achieve organizational goals. Identify three levels of management and explain the basic responsibilities of each. - ANSWER -1)First- Line Managers (supervisors): Responsible for the daily supervision of the non-managerial employees who perform the specific activities necessary to product goods and services 2)Middle Managers: Responsible for finding the best way to use resources to achieve organizational goals. They also supervise first-line managers. 3)Top Managers: They are responsible for the performance of all departments and decide how different departments should interact. They establish organizational goals and monitor how well middle managers utilize resources to achieve the goals. Identify and briefly define the three major types of managerial skills that managers need. - ANSWER - 1)Conceptual Skills: The ability to analyze and diagnose a situation and distinguish between cause and effect. Top managers require outstanding conceptual skills because their primary responsibilities are planning and organizing. 2)Human Skills: The ability to understand, alter, lead, and control the behavior of other individuals and groups. All levels of managers strive to continuously hone and improve their human skills. 3)Technical Skills: Job-specific skills required to perform a particular type of work or occupation at a high level. The technical skills required by managers are dependent upon their position within the organization. What are the building blocks of competitive advantage? Why is obtaining a competitive advantage important to managers? - ANSWER -Your organization needs to have core competency (the specific 3 | P a g e Created by Grace Amelia © 2025, All Rights Reserved. set of departmental skills, knowledge, and experience that allows one organization to outperform its competitors). A major source of competitive advantage is producing products at a lower cost than competitors and innovating new products at a faster rate than competitors. This is important to managers because they need to perform efficiently and effectively. *Efficiency, Innovation, Quality, and Responsiveness from customers* Discuss the importance of a manager having technical skills? - ANSWER -a. It is very important that managers have the technical skills required for their job. These skills are the ones used daily to perform the tasks that are mandated by that job. If the manager is unable to do their job effectively and efficiently to achieve the organizational goals then they will not excel in their job. "Restructuring" is a popular management technique in recent business experience within the United States. Define this term. Discuss both its positive and negative effects on the business that is restructured. - ANSWER -Downsizing an organization by eliminating the jobs of large numbers of top, middle, and first-line managers and nonmanagerial employees. This can be done by eliminating product teams, shrinking departments, and reducing levels in the hierarchy. Define the two major trends of empowerment and self-managed work teams, and give a realistic business example of each of these - ANSWER -Empowerment - the expansion of employees' knowledge, tasks, and decision making responsibilities (John Deere → the employees who possess knowledge about how Deere products work and their managers realized they could become successful salespeople if given training, while they explain to customers how to use the products they