Western Governors University
,3 sources of Status Characteristics Theory
1.) The power a person wields over others 2.) A person's ability to contribute to a group's goals 3.)
An individual's personal characteristics.
7 primary characteristics of organizational culture
1.) Innovation and risk taking 2.) Attention to detail 3.) Outcome orientation 4.) People orientation
5.) Team orientation 6.) Aggressiveness 7.) Stability
accommodating
The willingness of one party in a conflict to place the opponent's interests above his or her own.
Adjourning stage
The final stage in group development for temporary groups, characterized by concern with wrapping
up activities rather than task performance.
agreeableness
A personality that describes someone who is good natured, cooperative, and trusting.
Altering the human variable
Changing the behavior of the conflicting parties
Altering the structural variable
Changing the structure of the group or organization to resolve conflict
anchoring bias
,A tendency to fixate on initial information, from which one then fails to adequately adjust for
subsequent information.
anthropology
The study of societies to learn about human beings and their activities.
arbitrator
A third party to a negotiation who has the authority to dictate an agreement.
artistic
prefers ambiguous and unsystematic activities that allow creative expression--imaginative,
disorderly, idealistic, emotional, impractical--paineter, musician, writer, interior decorator
attribution theory
An attempt to determine whether an individual's behavior is internally or externally caused.
attribution theory of leadership
A leadership theory that says that leadership is merely an attribution that people make about other
individuals.
authentic leaders
Leaders who know who they are, know what they believe in and value, and act on those values and
beliefs openly and candidly. Their followers would consider them to be ethical people.
availability bias
The tendency for people to base their judgments on information that is readily available to them.
avoiding
The desire to withdraw from or suppress a conflict.
, BATNA
The Best Alternative To a Negotiated Agreement; the least the individual should accept.
behavioral theories of leadership
Theories proposing that specific behaviors differentiate leaders from non-leaders.
behaviorism
A theory that argues that behavior follows stimuli in a relatively unthinking manner.
Big Five Model
A personality assessment model that taps five basic dimensions. extraversion, agreeableness,
openness, conscientiousness, and neuroticism.
bounded rationality
A less-than-perfect form of rationality in which decision makers cannot be perfectly rational because
decisions are complex and complete information is unavailable or cannot be fully processed
brainstorming
An idea-generation process that specifically encourages any and all alternatives while withholding
any criticism of those alternatives.
charismatic leadership theory
A leadership theory that states that followers make attributions of heroic or extraordinary
leadership abilities when they observe certain behaviors.
citizenship behavior
,3 sources of Status Characteristics Theory
1.) The power a person wields over others 2.) A person's ability to contribute to a group's goals 3.)
An individual's personal characteristics.
7 primary characteristics of organizational culture
1.) Innovation and risk taking 2.) Attention to detail 3.) Outcome orientation 4.) People orientation
5.) Team orientation 6.) Aggressiveness 7.) Stability
accommodating
The willingness of one party in a conflict to place the opponent's interests above his or her own.
Adjourning stage
The final stage in group development for temporary groups, characterized by concern with wrapping
up activities rather than task performance.
agreeableness
A personality that describes someone who is good natured, cooperative, and trusting.
Altering the human variable
Changing the behavior of the conflicting parties
Altering the structural variable
Changing the structure of the group or organization to resolve conflict
anchoring bias
,A tendency to fixate on initial information, from which one then fails to adequately adjust for
subsequent information.
anthropology
The study of societies to learn about human beings and their activities.
arbitrator
A third party to a negotiation who has the authority to dictate an agreement.
artistic
prefers ambiguous and unsystematic activities that allow creative expression--imaginative,
disorderly, idealistic, emotional, impractical--paineter, musician, writer, interior decorator
attribution theory
An attempt to determine whether an individual's behavior is internally or externally caused.
attribution theory of leadership
A leadership theory that says that leadership is merely an attribution that people make about other
individuals.
authentic leaders
Leaders who know who they are, know what they believe in and value, and act on those values and
beliefs openly and candidly. Their followers would consider them to be ethical people.
availability bias
The tendency for people to base their judgments on information that is readily available to them.
avoiding
The desire to withdraw from or suppress a conflict.
, BATNA
The Best Alternative To a Negotiated Agreement; the least the individual should accept.
behavioral theories of leadership
Theories proposing that specific behaviors differentiate leaders from non-leaders.
behaviorism
A theory that argues that behavior follows stimuli in a relatively unthinking manner.
Big Five Model
A personality assessment model that taps five basic dimensions. extraversion, agreeableness,
openness, conscientiousness, and neuroticism.
bounded rationality
A less-than-perfect form of rationality in which decision makers cannot be perfectly rational because
decisions are complex and complete information is unavailable or cannot be fully processed
brainstorming
An idea-generation process that specifically encourages any and all alternatives while withholding
any criticism of those alternatives.
charismatic leadership theory
A leadership theory that states that followers make attributions of heroic or extraordinary
leadership abilities when they observe certain behaviors.
citizenship behavior
