Kinns the medical assistant an applied learning approach 11th edition by deborah test bank

, Young: Kinn's The Medical Assistant, 11th Edition
m m m m m m




Chapterm01:mBecomingmamSuccessfulmStude

ntmTestmBank

COMPLETION

1. Medicalmassistantsmplaymamvitalmroleminmthemhealthcaremteammandmaremexpectedmtomdispla
ymsuch
asmdependability,mrespectfulmpatientmcare,mempathy,minitiative,mpositiv
emattitude,mandmteamwork.

ANS:
professionalmbehaviors
Professionalmbehaviorsmaremactionsmthatmidentifymthemmedicalmassistantmasmammembermofmthemheal
thcaremprofession.

PTS: 1

2. Learningmstylesmaremdeterminedmbymyourmindividualmmethodmof
,mormexamining
,mnewmmaterialmandmthemwaymyoumprocessmitmormmakemitmyourmown.

ANS:
perceiving
Perceivingmismthemmethodmindividualsmusemtomexamineminformationmandmrecognizemitmasmre

al.mPTS: 1

3. m

canmevaluatemconflictingminformationmandmmakemamdecisionmtomactmbasedm
onmtheirmknowledgemandmwillingnessmtombemopenmmindedmaboutmallmpossibilities.

ANS:
Criticalmthinkers
Criticalmthinkingminvolvesmconsideringmallmaspectsmofmamsituationmwhenmmakingmdecisionsmormbef
oremtakingmaction.

PTS: 1
REF:
Affect:mI.m1.mApplymcriticalmthinkingmskillsminmperformingmpatientmassessmentma
ndmcare

4. Learning
aremthemwaysmthatmyoumlikemtomlearnmandmthatmhavemprovenmsuccess
fulminmthempast.

Copyrightm©m2011mbymSaunders,manmaffiliatemofmElseviermI
nc.

,ANS:
preferences
Learningmpreferencesmdeterminemindividualmlearningmmethods.




Copyrightm©m2011mbymSaunders,manmaffiliatemofmElseviermI
nc.

, TestmBank 1-2



PTS: 1

5. Problemmsolvingmand managementmtechniquesmaremkeysmtomyourmsuccess.

ANS:
conflict
Conflictmmanagementminvolvesmattemptingmtomresolvemanmissueminmamprivatemplace,mclearlym
statingmyourmfeelingsmaboutmthemsituation,mandmworkingmtogethermtomreachmamsolution.

PTS: 1

6. Themfirstmstepmtomreachingmamsolutionmtomamproblemmormconflictmismtomidentifymthe
m .

ANS:
problemmce
ntralmissue
Themcausemofmthemconflictmmustmbemidentifiedmbeforemsolutionsmcanmbemresearch

ed.mPTS: 1

7. Methodsmformdeterminingmpossiblemsolutionsmtomamconflictmaremtombrainstormmormtommakema(n)
m list.

ANS:
prosmandmcons
Developingmamprosmandmconsmlistmhelpsmthemindividualmidentifympossiblemsolutio

ns.mPTS: 1

8. Oncemyoumhavemdecidedmonmamsolutionmtomthemproblem,mitmismessentialmto
them
outcomesmofmyourmsolutionmandmdecidemwhethermitmsolvedmthemproblemmormwhethermanot
hermapproachmshouldmbemtried.

ANS:
evaluate
Evaluatingmthemoutcomemofmthemattemptedmsolutionmhelpsmdeterminemwhethermitmismthemc
orrectmonemormwhethermanmalternatemsolutionmshouldmbemtried.

PTS: 1

9. m

allowsmyoumtomexpressmyourmthoughtsmandmfeelingsmhonestlymandmenablesmy
oumtomstandmupmformyourselfminmamreasonablemandmrationalmmannermwithoutmanmemotionalms
cene.


Copyrightm©m2011mbymSaunders,manmaffiliatemofmElseviermI
nc.