Organizations-by-Wallace
d
InformationdSystemsdindOrganizationsd(Wallace)dChapte
rd1d InformationdSystemsdanddPeople
1) Chinadisdknowndasdthedworld'sd"backdoffice"dbecausedinnumerabledcompaniesdindChinadmanagedi
nformationdsystemdapplicationsdfordadgrowingdnumberdofdmultinationaldcorporations.
Answer:dFALSEdPa
gedRef:d6
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 1
Difficulty:d Easy
CoursedLO:d Discussdthedroledofdinformationdsystemsdindsupportingdbusinessdprocesses
2) Adsurveydofdretailersdfounddthatdmoderndpoint-of-
saledtechnologydwasdrateddthedleastdvaluabledelementdindcustomerdsatisfaction.
Answer:dFALSEdPa
gedRef:d8
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 1
Difficulty:d Easy
CoursedLO:d Describedthedfunctionsdofdcustomerdrelationshipdmanagementd(CRM)dsystems
3) Adperson'sdonlinedbehaviordisdandimportantdsourcedofdbusinessdintelligence.d
Answer:d TRUE
PagedRef:d9
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 1
Difficulty:d Easy
CoursedLO:d Explaindhowdinformationdsystemsdcandbeduseddtodassistdinddecisiondmaking
4) Thedinformationdsystemsdthatdsupportdvirtualdteamworkdanddcollaborationdare,dindsomedr
espects,dstilldindtheirdinfancydcompareddtodthedmoredmaturedoperationaldsystems.dAnswer:d
TRUE
PagedRef:d9
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 1
Difficulty:d Easy
CoursedLO:d ExplaindhowdISdcandenhancedsystemsdofdcollaborationdanddteamwork
5) Theddevelopmentdanddapplicationdofdinnovativedinformationdsystemsdimprovedthedoperationsdofda
ndorganization;dhowever,dtheyddodnotdleaddtodanydcompetitivedadvantage.
Answer:dFALSEdPa
gedRef:d10
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 1
Difficulty:d Easy
CoursedLO:d ExplaindhowdISdcandenhancedsystemsdofdcollaborationdanddteamwork
6) BinarydcodedfordSOSdisdandexampledofduseful,dactionabledknowledge.
,Test-Bank-for-Information-Systems-in-
Organizations-by-Wallace
d
Answer:dFALSEdPa
gedRef:d11
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 2
Difficulty:d Moderate
7) "01010011d01001111d01010011"disdandexampledofddata,dwhiledthedbinarydcodedfordSOSdisdi
nformation,danddthedwordd"HELP!!!"disdknowledge.
Answer:dTRUEdPag
edRef:d11
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 2
Difficulty:d Easy
8) Adnewsdagencydrequiresdandimmediatedaccountdofdthedcasualtiesdindandairplanedaccidentdfordadn
ewsdalert.dIndthisdsituation,dadquick,dapproximatedreportdisdmoredvaluabledthandaddetailed,daccurat
edreportdthatdrequiresdconsiderabledtimedtodgather.
Answer:dTRUEdPag
edRef:d12
AACSB:d Usedofdinformationdtechnology;dAnalyticdskillsdC
hapterdLO:d 2
Difficulty:d Moderate
9) Orangedfiber-
opticdcables,dthedcoaxialdcablesduseddbydcabledTVdcompanies,danddthedslenderdcopperdtelephoned
wiringdcommondindhomesdaredadpartdofdthedtelecommunicationsdinfrastructure.dAnswer:d TRUE
PagedRef:d14
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 3
Difficulty:d Moderate
CoursedLO:d Describedthedcomponentsdofdandinformationdsystemd(IS)
10) Informationdsystemdprocessesdarednotdinfluenceddbydhumandmotivationsdanddthedwaydpeopledl
ookdatdprocessdimprovements.
Answer:dFALSEdPa
gedRef:d15
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 3
Difficulty:d Easy
,Test-Bank-for-Information-Systems-in-
Organizations-by-Wallace
d
11) Mostdvolunteerdorganizationdaredconcerneddwithdsafeguardingdanddincreasingdthedsecuritydofdt
heirdinformation.
Answer:dFALSEdPa
gedRef:d16
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 3
Difficulty:d Easy
CoursedLO:d DescribeddifferentdmethodsdofdmanagingdISdsecurity
12) Analystsdcandusedsoftwaredtodsimulatedbusinessdprocessesdanddconductd"whatdif"dexperimentsdt
odfinddinnovativedapproachesdthatdleveragedthedpowerdofdinformationdsystems.
Answer:dTRUEd
PagedRef:d15,d16
AACSB:d Usedofdinformationdtechnology;dAnalyticdskillsdC
hapterdLO:d 3
Difficulty:d Moderate
CoursedLO:d Comparedanddcontrastddifferentdmethodsdforddevelopingdinformationdsystems
13) ResearchdofdthedimpactdofdITdondmarketsdincreaseddsubstantiallydbecausedofdthedInternet.d
Answer:d TRUE
PagedRef:d18
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 4
Difficulty:d Easy
14) Whendteamdmembersdusedonlinedtools,dthedpsychologydofdgroupddynamicsdchangedfordthedp
ositive.
Answer:dFALSEdPa
gedRef:d19
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 4
Difficulty:d Easy
CoursedLO:d ExplaindhowdISdcandenhancedsystemsdofdcollaborationdanddteamwork
15) Indcertaindsituations,dsuchdasdfund-
raisingdfordandNGO,dinformationdsystemsdarednotdofdmuchduse.
Answer:dFALSEdPa
gedRef:d20
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 5
Difficulty:d Easy
CoursedLO:d Discussdthedroledofdinformationdsystemsdindsupportingdbusinessdprocesses
, Test-Bank-for-Information-Systems-in-
Organizations-by-Wallace
d
16) Indlargerdorganizationsdanddmajordcompanies,dtheredaredusuallydseveraldstaffdpositionsdwithd"
chief"dindtheirdtitlesdalongdwithdthedpositiondofdchiefdinformationdofficer.
Answer:dTRUEdPag
edRef:d21
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 5
Difficulty:d Easy
17) DisconnectsdindcommunicationdbetweendITdstaffdanddothersdindthedorganizationdoftendarised
becausedofdthedjargondbarrier.
Answer:dTRUEdPag
edRef:d22
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 5
Difficulty:d Easy
CoursedLO:d Discussdthedroledofdinformationdsystemsdindsupportingdbusinessdprocesses
18) Informationdtechnologydanddstrategydaredsodcloselydintegrateddwithdeverydaspectdofdbusinessdt
hatdeverydmanagerdisdreallydand"informationdofficer."
Answer:dTRUEdPag
edRef:d23
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 5
Difficulty:d Easy
19) Privacydbreachesdindmoderndinformationdsystemsdinvolvedfardlessdrisk,danddaffectdfewerd
people,dcompareddtodthedolderdinformationdsystems.
Answer:dFALSEdPa
gedRef:d24
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 6
Difficulty:d Easy
CoursedLO:d Discussdthedethicaldanddsocialdissuesdraiseddbydthedusedofdinformationdsystems
20) Anydonlinedcommunication,dincludingde-
mails,dcandbedamplifieddbydmoderndinformationdsystems.
Answer:dTRUEdPag
edRef:d24
AACSB:dUsedofdinformationdtechnologydChapte
rdLO:d 6
Difficulty:d Easy
CoursedLO:d Discussdthedethicaldanddsocialdissuesdraiseddbydthedusedofdinformationdsystems