DOWNLOAD THE Test Bank for Management Practical, Problem-
f f f f f f f
Solving Approach 9th Edition Kinicki
f f f f
Management,f9ef(Kinicki)
Chapterf2 ManagementfTheory:fEssentialfBackgroundfforfthefSuccessfulfManager
1) JeffreyfPfefferfandfRobertfSuttonfbelievedfthatfevidence-
basedfmanagementfisffoundedfonfthefbelieffthatffacingfthefhardffactsfaboutfwhatfworksfandfacceptingft
hefnonsensefthatfpassesfforfsoundfadvicefwillfhelpforganizationsfperformfbetter.
Answer:f f FALSE
Explanation:f f StanfordfbusinessfscholarsfJeffreyfPfefferfandfRobertfSuttonfstatedfthat
evidence-
basedfmanagementfisffoundedfonfthefbelieffthatf"facingfthefhardffactsfaboutfwhatfworksfandfwhatfdoes
n't,funderstandingfthefdangerousfhalf-
truthsfthatfconstitutefsofmuchfconventionalfwisdomfaboutfmanagement,fandfrejectingf(notfaccepting
)ftheftotalfnonsensefthatftoofoftenfpassesfforfsoundfadvicefwillfhelpforganizationsfperformfbetter."
Difficulty:f1fEasy
Topic:f f ContingencyfApproach
LearningfObjective:f 02-
06fExplainfwhyftherefisfnofonefbestfwayftofmanagefinfallfsituations.fBloom's:f Remember
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
2) PeterfDruckerfwasfaf20th-
centuryfsocialist,fopposedfcapitalismfandfbelievedfthatfmanagersfwerefmorefoffafhindrancefthanfafhelpf
tofmostforganizations.
Answer:f f FALSE
Explanation:f PeterfDruckerf"wasfthefcreatorfandfinventorfoffmodernfmanagement,"fsaysfmanagementfg
urufTomfPeters.fInf1954,fDruckerfpublishedfhisffamousftext,fThefPracticefoffManagement.
Difficulty:f1fEasyfTop
ic:f Management
LearningfObjective:f 02-
01fDescribefthefdevelopmentfoffcurrentfperspectivesfonfmanagement.fBloom's:f Remember
AACSB:f AnalyticalfThinkingfAccessibility:
f KeyboardfNavigation
3) Ron,fafplantfmanager,fwantsftofinstitutefafcompensationfsystemfinfwhichfmorefefficientfworkersfear
nfhigherfwages.fRonfisfproposingftofinstitutefafdifferentialfratefsystem.
Answer:f f TRUE
Explanation:f FrederickfTaylorfsuggestedfemployersfinstitutefafdifferentialfratefsystem,finfwhichfmor
efefficientfworkersfearnfhigherfwages.
Difficulty:f2fMedium
Topic:f f ScientificfManagement
LearningfObjective:f 02-
02fDiscussfthefinsightsfoffthefclassicalfviewfoffmanagement.fBloom's:f Understand
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
1
Copyrightf2020f©fMcGraw-
HillfEducation.fAllfrightsfreserved.fNofreproductionforfdistributionfwithoutfthefpriorfwrittenfconsentfoffMcGraw-
HillfEducation.
mynursytest.store
,DOWNLOAD THE Test Bank for Management Practical, Problem-
f f f f f f f
Solving Approach 9th Edition Kinicki
f f f f
4) BoltzfManufacturing,fafpartsfsupplierftofthefautofindustry,fhasfbeenfusingfthefbehavioralfapproachf
tofmanagementfforfoverf100fyears.fHowever,fsincefthatfmethodfoffmanagementfisftoofsimplisticfforfp
racticalfuse,fBoltzfshouldfbeginfimplementingfthefnewerfandfmorefsophisticatedfhumanfrelationsfmo
vementfapproachftofmanagement,fwhichfisfthefmostfcontemporaryfapproachftofmanagement.
Answer:f f FALSE
Explanation:f Thefhumanfrelationsfmovementfwasfafnecessaryfcorrectionftofthefsterilefapproachfused
fwithinfscientificfmanagement,fbutfitsfoptimismfcameftofbefconsideredftoofsimplisticfforfpractical fuse
.fMorefrecently,fthefhumanfrelationsfviewfhasfbeenfsupersededfbyfthefbehavioralfsciencefapproachftof
management.
Difficulty:f2fMedium
Topic:f f BehavioralfManagement
LearningfObjective:f 02-
03fDescribefthefprinciplesfoffthefbehavioralfviewfoffmanagement.fBloom's:f Understand
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
5) Thefideafthatftwoforfmorefforcesfcombinedfcreatefanfeffectfthatfisfgreaterfthanfthefsumfofftheirfindiv
idualfeffectsfisfcalledfsyncretism.
Answer:f f FALSE
Explanation:f Synergyfisfthefideafthatftwoforfmorefforcesfcombinedfcreatefanfeffectfthatfisfgreaterfthanf
thefsumfofftheirfindividualfeffects.
Difficulty:f1fEasyfTop
ic:f Management
LearningfObjective:f 02-
05fIdentifyftakeawaysffromfthefsystemsfviewfoffmanagement.fBloom's:f Remember
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
2
Copyrightf2020f©fMcGraw-
HillfEducation.fAllfrightsfreserved.fNofreproductionforfdistributionfwithoutfthefpriorfwrittenfconsentfoffMcGraw-
HillfEducation.
mynursytest.store
,DOWNLOAD THE Test Bank for Management Practical, Problem-
f f f f f f f
Solving Approach 9th Edition Kinicki
f f f f
6) ThefBestfFitfOfficefSupplierfcontinuallyftalksfwithfcustomersfafterftheyfpurchaseftheirfproducts,fand
fThefBest fFit fmanagersfregularlyfvisit fcustomersftofgatherffeedbackfonfnewfproducts,fproduct fimprov
ements,fandfhowfThefBestfFitfcanfbetterfservefitsfcustomers.fThisfisfanfexamplefoffanfopenfsystem.
Answer:f f TRUE
Explanation:f Anfopenfsystemfcontinuallyfinteractsfwithfitsfenvironment,fgettingffeedbackffromfthef
outside.fAfclosedfsystemfhasflittlefinteractionfwithfitsfenvironment,fgettingflittleffeedbackffromfthefout
side.
Difficulty:f2fMediumf
Topic:f f OpenfSystem
LearningfObjective:f 02-
05fIdentifyftakeawaysffromfthefsystemsfviewfoffmanagement.fBloom's:f Understand
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
7) WhenfMr.fAnderson,fthefownerfoffaflocalfhardwarefstore,fasksfonefoffhisfpaintfsuppliersfaboutftheft
otalfabilityfofftheirfproductftofmeetfcustomerfneeds,fhefisfquestioningfthefqualityfoffthatfpaint.
Answer:f f TRUE
Explanation:f Qualityfrefersftoftheftotalfabilityfoffafproductforfserviceftofmeetfcustomerfneeds.fDifficul
ty:f1fEasy
Topic:f f Quality
LearningfObjective:f 02-07fDiscussfthefcontributionsfoffthefquality-
managementfview.fBloom's:f Remember
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
8) DesignerfManufacturingfhasfafpolicyfoffusingfstatisticalfsamplingftoflocateferrorsfbyftestingfjustfso
mef(ratherfthanfall)foffthefitemsfinfafparticularfproductionfrun.fThisfstrategyfoffminimizingferrorsfisfkno
wnfasfsynergy.
Answer:f f FALSE
Explanation:f Qualityfcontrolfisfafstrategyfforfminimizingferrorsfbyfmanagingfeachfstatefoffproductio
n.fStatisticalfsamplingfcanflocateferrorsfbyftestingfjustfsomef(ratherfthanfall)foffthefitemsfinfafparticularf
productionfrun.
Difficulty:f1fEasyfTop
ic:f Quality
LearningfObjective:f 02-07fDiscussfthefcontributionsfoffthefquality-
managementfview.fBloom's:f Remember
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
3
Copyrightf2020f©fMcGraw-
HillfEducation.fAllfrightsfreserved.fNofreproductionforfdistributionfwithoutfthefpriorfwrittenfconsentfoffMcGraw-
HillfEducation.
mynursytest.store
, DOWNLOAD THE Test Bank for Management Practical, Problem-
f f f f f f f
Solving Approach 9th Edition Kinicki
f f f f
9) Aflocalfgrocerfroutinelyfdevelopsfandfacquiresfnewfknowledge,fandfthefemployeesfcommunicatef
whatftheyflearnftofotherfemployees,fsofthefcompanyfisfableftofmodifyfitsfbehaviorftofreflectfwhatftheyfh
aveflearned.fThisforganizationfisfanfexamplefoffaflearningforganization.
Answer:f f TRUE
Explanation:f Aflearningforganizationfisfanforganizationfthatfactivelyfcreates,facquires,fandftransfersf
knowledgefwithinfitselffandfisfableftofmodifyfitsfbehaviorftofreflectfnewfknowledge.fDifficulty:f1fEasy
Topic:f f LearningfOrganization
LearningfObjective:f 02-
08fDefinefhowfmanagersffosterfaflearningforganization.fBloom's:f Remember
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
10) isfbasedfonfthefbelieffthatffacingfthefhardffactsfaboutfwhatfworksfandfwhatfdoesn'tfwillf
helpforganizationsfperformfbetter.
A) Scientificfmanagement
B) Thefquality-managementfviewpoint
C) Evidence-basedfmanagement
D) Behavioralfmanagement
E) MBO
Answer:f f C
Explanation:f Asfitsftwofprincipalfproponents,fStanfordfbusinessfscholarsfJeffreyfPfefferfandfRobertf
Sutton,fputfit,fevidence-
basedfmanagementfisfbasedfonfthefbelieffthatf"facingfthefhardffactsfaboutfwhatfworksfandfwhatfdoesn't
,funderstandingfthefdangerousfhalf-
truthsfthatfconstitutefsofmuchfconventionalfwisdomfaboutfmanagement,fandfrejectingftheftotalfnonse
nsefthatftoofoftenfpassesfforfsoundfadvicefwillfhelpforganizationsfperformfbetter."
Difficulty:f2fMediumf
Topic:f f Management
LearningfObjective:f 02-
06fExplainfwhyftherefisfnofonefbestfwayftofmanagefinfallfsituations.fBloom's:f Understand
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
4
Copyrightf2020f©fMcGraw-
HillfEducation.fAllfrightsfreserved.fNofreproductionforfdistributionfwithoutfthefpriorfwrittenfconsentfoffMcGraw-
HillfEducation.
mynursytest.store
f f f f f f f
Solving Approach 9th Edition Kinicki
f f f f
Management,f9ef(Kinicki)
Chapterf2 ManagementfTheory:fEssentialfBackgroundfforfthefSuccessfulfManager
1) JeffreyfPfefferfandfRobertfSuttonfbelievedfthatfevidence-
basedfmanagementfisffoundedfonfthefbelieffthatffacingfthefhardffactsfaboutfwhatfworksfandfacceptingft
hefnonsensefthatfpassesfforfsoundfadvicefwillfhelpforganizationsfperformfbetter.
Answer:f f FALSE
Explanation:f f StanfordfbusinessfscholarsfJeffreyfPfefferfandfRobertfSuttonfstatedfthat
evidence-
basedfmanagementfisffoundedfonfthefbelieffthatf"facingfthefhardffactsfaboutfwhatfworksfandfwhatfdoes
n't,funderstandingfthefdangerousfhalf-
truthsfthatfconstitutefsofmuchfconventionalfwisdomfaboutfmanagement,fandfrejectingf(notfaccepting
)ftheftotalfnonsensefthatftoofoftenfpassesfforfsoundfadvicefwillfhelpforganizationsfperformfbetter."
Difficulty:f1fEasy
Topic:f f ContingencyfApproach
LearningfObjective:f 02-
06fExplainfwhyftherefisfnofonefbestfwayftofmanagefinfallfsituations.fBloom's:f Remember
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
2) PeterfDruckerfwasfaf20th-
centuryfsocialist,fopposedfcapitalismfandfbelievedfthatfmanagersfwerefmorefoffafhindrancefthanfafhelpf
tofmostforganizations.
Answer:f f FALSE
Explanation:f PeterfDruckerf"wasfthefcreatorfandfinventorfoffmodernfmanagement,"fsaysfmanagementfg
urufTomfPeters.fInf1954,fDruckerfpublishedfhisffamousftext,fThefPracticefoffManagement.
Difficulty:f1fEasyfTop
ic:f Management
LearningfObjective:f 02-
01fDescribefthefdevelopmentfoffcurrentfperspectivesfonfmanagement.fBloom's:f Remember
AACSB:f AnalyticalfThinkingfAccessibility:
f KeyboardfNavigation
3) Ron,fafplantfmanager,fwantsftofinstitutefafcompensationfsystemfinfwhichfmorefefficientfworkersfear
nfhigherfwages.fRonfisfproposingftofinstitutefafdifferentialfratefsystem.
Answer:f f TRUE
Explanation:f FrederickfTaylorfsuggestedfemployersfinstitutefafdifferentialfratefsystem,finfwhichfmor
efefficientfworkersfearnfhigherfwages.
Difficulty:f2fMedium
Topic:f f ScientificfManagement
LearningfObjective:f 02-
02fDiscussfthefinsightsfoffthefclassicalfviewfoffmanagement.fBloom's:f Understand
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
1
Copyrightf2020f©fMcGraw-
HillfEducation.fAllfrightsfreserved.fNofreproductionforfdistributionfwithoutfthefpriorfwrittenfconsentfoffMcGraw-
HillfEducation.
mynursytest.store
,DOWNLOAD THE Test Bank for Management Practical, Problem-
f f f f f f f
Solving Approach 9th Edition Kinicki
f f f f
4) BoltzfManufacturing,fafpartsfsupplierftofthefautofindustry,fhasfbeenfusingfthefbehavioralfapproachf
tofmanagementfforfoverf100fyears.fHowever,fsincefthatfmethodfoffmanagementfisftoofsimplisticfforfp
racticalfuse,fBoltzfshouldfbeginfimplementingfthefnewerfandfmorefsophisticatedfhumanfrelationsfmo
vementfapproachftofmanagement,fwhichfisfthefmostfcontemporaryfapproachftofmanagement.
Answer:f f FALSE
Explanation:f Thefhumanfrelationsfmovementfwasfafnecessaryfcorrectionftofthefsterilefapproachfused
fwithinfscientificfmanagement,fbutfitsfoptimismfcameftofbefconsideredftoofsimplisticfforfpractical fuse
.fMorefrecently,fthefhumanfrelationsfviewfhasfbeenfsupersededfbyfthefbehavioralfsciencefapproachftof
management.
Difficulty:f2fMedium
Topic:f f BehavioralfManagement
LearningfObjective:f 02-
03fDescribefthefprinciplesfoffthefbehavioralfviewfoffmanagement.fBloom's:f Understand
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
5) Thefideafthatftwoforfmorefforcesfcombinedfcreatefanfeffectfthatfisfgreaterfthanfthefsumfofftheirfindiv
idualfeffectsfisfcalledfsyncretism.
Answer:f f FALSE
Explanation:f Synergyfisfthefideafthatftwoforfmorefforcesfcombinedfcreatefanfeffectfthatfisfgreaterfthanf
thefsumfofftheirfindividualfeffects.
Difficulty:f1fEasyfTop
ic:f Management
LearningfObjective:f 02-
05fIdentifyftakeawaysffromfthefsystemsfviewfoffmanagement.fBloom's:f Remember
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
2
Copyrightf2020f©fMcGraw-
HillfEducation.fAllfrightsfreserved.fNofreproductionforfdistributionfwithoutfthefpriorfwrittenfconsentfoffMcGraw-
HillfEducation.
mynursytest.store
,DOWNLOAD THE Test Bank for Management Practical, Problem-
f f f f f f f
Solving Approach 9th Edition Kinicki
f f f f
6) ThefBestfFitfOfficefSupplierfcontinuallyftalksfwithfcustomersfafterftheyfpurchaseftheirfproducts,fand
fThefBest fFit fmanagersfregularlyfvisit fcustomersftofgatherffeedbackfonfnewfproducts,fproduct fimprov
ements,fandfhowfThefBestfFitfcanfbetterfservefitsfcustomers.fThisfisfanfexamplefoffanfopenfsystem.
Answer:f f TRUE
Explanation:f Anfopenfsystemfcontinuallyfinteractsfwithfitsfenvironment,fgettingffeedbackffromfthef
outside.fAfclosedfsystemfhasflittlefinteractionfwithfitsfenvironment,fgettingflittleffeedbackffromfthefout
side.
Difficulty:f2fMediumf
Topic:f f OpenfSystem
LearningfObjective:f 02-
05fIdentifyftakeawaysffromfthefsystemsfviewfoffmanagement.fBloom's:f Understand
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
7) WhenfMr.fAnderson,fthefownerfoffaflocalfhardwarefstore,fasksfonefoffhisfpaintfsuppliersfaboutftheft
otalfabilityfofftheirfproductftofmeetfcustomerfneeds,fhefisfquestioningfthefqualityfoffthatfpaint.
Answer:f f TRUE
Explanation:f Qualityfrefersftoftheftotalfabilityfoffafproductforfserviceftofmeetfcustomerfneeds.fDifficul
ty:f1fEasy
Topic:f f Quality
LearningfObjective:f 02-07fDiscussfthefcontributionsfoffthefquality-
managementfview.fBloom's:f Remember
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
8) DesignerfManufacturingfhasfafpolicyfoffusingfstatisticalfsamplingftoflocateferrorsfbyftestingfjustfso
mef(ratherfthanfall)foffthefitemsfinfafparticularfproductionfrun.fThisfstrategyfoffminimizingferrorsfisfkno
wnfasfsynergy.
Answer:f f FALSE
Explanation:f Qualityfcontrolfisfafstrategyfforfminimizingferrorsfbyfmanagingfeachfstatefoffproductio
n.fStatisticalfsamplingfcanflocateferrorsfbyftestingfjustfsomef(ratherfthanfall)foffthefitemsfinfafparticularf
productionfrun.
Difficulty:f1fEasyfTop
ic:f Quality
LearningfObjective:f 02-07fDiscussfthefcontributionsfoffthefquality-
managementfview.fBloom's:f Remember
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
3
Copyrightf2020f©fMcGraw-
HillfEducation.fAllfrightsfreserved.fNofreproductionforfdistributionfwithoutfthefpriorfwrittenfconsentfoffMcGraw-
HillfEducation.
mynursytest.store
, DOWNLOAD THE Test Bank for Management Practical, Problem-
f f f f f f f
Solving Approach 9th Edition Kinicki
f f f f
9) Aflocalfgrocerfroutinelyfdevelopsfandfacquiresfnewfknowledge,fandfthefemployeesfcommunicatef
whatftheyflearnftofotherfemployees,fsofthefcompanyfisfableftofmodifyfitsfbehaviorftofreflectfwhatftheyfh
aveflearned.fThisforganizationfisfanfexamplefoffaflearningforganization.
Answer:f f TRUE
Explanation:f Aflearningforganizationfisfanforganizationfthatfactivelyfcreates,facquires,fandftransfersf
knowledgefwithinfitselffandfisfableftofmodifyfitsfbehaviorftofreflectfnewfknowledge.fDifficulty:f1fEasy
Topic:f f LearningfOrganization
LearningfObjective:f 02-
08fDefinefhowfmanagersffosterfaflearningforganization.fBloom's:f Remember
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
10) isfbasedfonfthefbelieffthatffacingfthefhardffactsfaboutfwhatfworksfandfwhatfdoesn'tfwillf
helpforganizationsfperformfbetter.
A) Scientificfmanagement
B) Thefquality-managementfviewpoint
C) Evidence-basedfmanagement
D) Behavioralfmanagement
E) MBO
Answer:f f C
Explanation:f Asfitsftwofprincipalfproponents,fStanfordfbusinessfscholarsfJeffreyfPfefferfandfRobertf
Sutton,fputfit,fevidence-
basedfmanagementfisfbasedfonfthefbelieffthatf"facingfthefhardffactsfaboutfwhatfworksfandfwhatfdoesn't
,funderstandingfthefdangerousfhalf-
truthsfthatfconstitutefsofmuchfconventionalfwisdomfaboutfmanagement,fandfrejectingftheftotalfnonse
nsefthatftoofoftenfpassesfforfsoundfadvicefwillfhelpforganizationsfperformfbetter."
Difficulty:f2fMediumf
Topic:f f Management
LearningfObjective:f 02-
06fExplainfwhyftherefisfnofonefbestfwayftofmanagefinfallfsituations.fBloom's:f Understand
AACSB:f KnowledgefApplicationfAccessibi
lity:f KeyboardfNavigation
4
Copyrightf2020f©fMcGraw-
HillfEducation.fAllfrightsfreserved.fNofreproductionforfdistributionfwithoutfthefpriorfwrittenfconsentfoffMcGraw-
HillfEducation.
mynursytest.store
