Chapter 5: Process Discovery
a a a
Contents
1. The Setting of Process Discovery
a a a a
2. Process Discovery Methods
a a
3. Process Modeling Method
a a
4. Process Model Quality Assurance
a a a
5. Recap
,Process Modeling in the BPM Lifecycle a a a a a
Management aProcesses
Process Define
n
a Visio Develop aStrategy Implement
Strategy
Manage aRisk
identification a
Core Processes
Procure aProcure aMarket aDeliver
aManagea Materials Products Products
Customer
Support aProcesses Products
Service
Processaarchitecture Manage aPersonnel
Manage
Information Manage aAssets
35h B 30h
15h
A
D
E
Conformanceaand Processa As-
aperformanceainsi
a a 5m 10m 30m a 10m
discovery
5m 3m
a 2h
C isaprocess
15m 1.5h 10min ghts
amodel
Processa Process
monitoring aanalysi
s
Executable Insightsaonawea
aprocessam
knessesaandathe
odel iraimpact
Process Process
implementation To- redesign
beaproces
samodel
,Chapter 5: Process Discovery
a a a
Contents
1. The Setting of Process Discovery
a a a a
2. Process Discovery Methods
a a
3. Process Modeling Method
a a
4. Process Model Quality Assurance
a a a
5. Recap
,4
Process discovery a
Four main tasks:
a a
▪ Define the setting: assemble a team that will be responsible for m
a a a a a a a a a a a
anaging the process a a
▪ Gather information: build an understanding of the process. Different di
a a a a a a a a a
scovery methods available
a a
done together
▪ Conduct the modeling: do the actual modeling
a a a a a a
▪ Assure model quality: guarantee that the resulting model meets
a
a a a a a a a a
different quality criteria
a a
a a a
Contents
1. The Setting of Process Discovery
a a a a
2. Process Discovery Methods
a a
3. Process Modeling Method
a a
4. Process Model Quality Assurance
a a a
5. Recap
,Process Modeling in the BPM Lifecycle a a a a a
Management aProcesses
Process Define
n
a Visio Develop aStrategy Implement
Strategy
Manage aRisk
identification a
Core Processes
Procure aProcure aMarket aDeliver
aManagea Materials Products Products
Customer
Support aProcesses Products
Service
Processaarchitecture Manage aPersonnel
Manage
Information Manage aAssets
35h B 30h
15h
A
D
E
Conformanceaand Processa As-
aperformanceainsi
a a 5m 10m 30m a 10m
discovery
5m 3m
a 2h
C isaprocess
15m 1.5h 10min ghts
amodel
Processa Process
monitoring aanalysi
s
Executable Insightsaonawea
aprocessam
knessesaandathe
odel iraimpact
Process Process
implementation To- redesign
beaproces
samodel
,Chapter 5: Process Discovery
a a a
Contents
1. The Setting of Process Discovery
a a a a
2. Process Discovery Methods
a a
3. Process Modeling Method
a a
4. Process Model Quality Assurance
a a a
5. Recap
,4
Process discovery a
Four main tasks:
a a
▪ Define the setting: assemble a team that will be responsible for m
a a a a a a a a a a a
anaging the process a a
▪ Gather information: build an understanding of the process. Different di
a a a a a a a a a
scovery methods available
a a
done together
▪ Conduct the modeling: do the actual modeling
a a a a a a
▪ Assure model quality: guarantee that the resulting model meets
a
a a a a a a a a
different quality criteria
a a
