NURSING QUESTIONS & ANSWERS
Self-awareness - ANSWERSfirst and important task that a psychiatric nurse should
develop
Transference - ANSWERSpatient developing an emotional attitude towards the nurse
(patient views nurse as being similar to an imporant person in his/her life)
Countertransference - ANSWERSthe healthcare provider's emotional reaction to the
client (patient reminds the nurse of someone in his/her life)
Coping Mechanism - ANSWERSconscious efforts to indicate/reflect how we adapt to
problems
Defense Mechanism - ANSWERSefforts performed unconsciously but are not really
healthy
Trust - ANSWERSmost essential component of a NPR, develops if the nurse is
consistent with what he says and does.
Rapport - ANSWERSspirit of harmony, cooperation, conveying a positive willingness to
deal with patient.
Unconditional positive regard - ANSWERSproviding respect by calling out names (not
by diagnosis, room numbers), listening attentively to concerns, nonjudgmental, warm,
spending time, listen actively with their concerns
Setting limits - ANSWERSon the behavior, not on the patient. Conveying that the
behavior is not acceptable, we tell them what behavior is considered to be acceptable
(alternative). Should be done consistently.
, Pre-orientation / pre-interaction phase - ANSWERSPhase of the NPR where there is no
interaction with the patient yet. The major task is Self-awareness.
Orientation / interaction-orientation phase - ANSWERSPhase of the NPR where for the
first few days, the nurse must be able to establish some activities (schedules, sessions,
goal to accomplish, problems to be resolved, when is the start and end session). The
Major task is to establish a mutually agreed contract with the patient.
Working phase - ANSWERSlongest yet most productive phase of NPR. Nurse assists
the patient in identifying and resolving problems. The major task is the patient being
able to identify and resolve his/her problems.
Termination phase - ANSWERSPhase of the NPR that is acknowledged in the
orientation phase. Assist the client to review what was learned
Moving towards independence. Major task is to implement by focusing on future-
oriented topics, gradually reduce interaction time, make necessary referrals if not able
to overcome feelings of separation, allow verbalization of feelings with separation (lost).
Patient is able to have learnings and apply to future relationships.
Sigmund Freud - ANSWERSTheorist of Psychosexual Personality Disorder
Active Listening - ANSWERSTherapeutic Communication: Listening not only w/ ears but
the whole body
Establish eye contact, incline body a little bit forward,safe distance (3-6ft)
Presenting Reality - ANSWERSTherapeutic communication: Presenting fact as it is in
external reality.
Therapeutic silence - ANSWERSTherapeutic Communication: Allow client to process
feelings,
Supportive confrontation - ANSWERSTherapeutic Communication: Citing discrepancy
in patient's behavior (usually used in alcoholic clients to promote acceptance)
Offering self - ANSWERSTherapeutic communication: Making yourself available for the
client. The Nurse/Self is the primary tool.
"Let me sit here with you for 5 minutes."
Giving feedback/facilitate self-disclosure - ANSWERSTherapeutic communication:
share something to the patient
Giving recognition - ANSWERSTherapeutic communication: calling the patient using
name; Acknowledging accomplishment; Can serve as a reward