,Chapter 1—Changing Nature of Human Resources Management
r r r r r r
MULTIPLErCHOICE
1. Whichrofrtherfollowingrbestrdefinesrhumanrresourcesrmanagement?
a. theruserandrcoordinationrofrhumanrskillsrtorensurertherprofitabilityrandrsurvivalrofrtherorg
anization
b. therdesignrofrtherorganizationrandritsrsystemsrinrorderrtorachieverthergoalsrofrtherorg
anization
c. thersupervision,rmonitoring,rcontrolling,randrdiscipliningrofremployeesrinrorderrtorachieveror
ganizationalrgoals
d. therpolicies,rpractices,randrsystemsrthatrinfluencerhowremployeesrbehave,rfeel,randrpe
rformrtorattainrorganizationalrgoals
ANS:r D PTS:r r 1 DIF: Moderate REF:r r 3
OBJ:r r 01-1 TOP:r Definitional
2. Whichrofrtherfollowingrisrhumanrresourcesr(HR)rmanagementrprimarilyrarfunctionrof?
a. non-governmentalr organizations
b. organizationsrwithranyrnumberrofremployees
c. for-profitrorganizationsrwithrmorerthanr100remployees
d. businessesrholdingrfederalrcontractsroverr$50r000
ANS:r B PTS:r r 1 DIF: Easy REF:r r 3
OBJ:r r 01-1 TOP:r Conceptual
3. Whichrformrofrmanagementrprovidesrarsystemrofrpoliciesrandrpracticesrdesignedrtorinfluencerem
ployeerbehaviourrandrfunctioningrtorsupportrthergoalsrofrthercompany?
a. personnelradministration
b. humanrresourcesrmanagement
c. humanrcapitalrmanagement
d. strategicrmanagement
ANS:r B PTS:r r 1 DIF: Easy REF:r r 3
OBJ:r r 01-1 TOP:r Definitional
4. HowrdorglobalrforcesraffectrHRrmanagement?
a. affectedrprimarilyrinrtherinternationalroutsourcingrofrjobs
b. affectedrinralmostrallrofritsrfunctions
c. unaffectedrbyrglobalrforces
d. affectedrprimarilyrwhenrtherorganizationrexpandsrintorforeignrmarkets
ANS:r B PTS:r r 1 DIF: Moderate REF:r r 3
OBJ:r r 01-1 TOP:r Conceptual
5. WhorisrdirectlyrresponsiblerforranticipatingrandrrespondingrtorHRrchangesrinrtherorganization?
a. specialistsrinrHRrstrategicrmanagement
b. HRrdevelopmentrprofessionals
c. HRrmanagementrinformationrsystemsrprofessionals
d. therCEOrandrboardrofrdirectorsrofrtherorganization
ANS:r A PTS:r r 1 DIF: Easy REF:r r 3
OBJ:r r 01-1 TOP:r Definitional
, 6. HRrmanagementrisrresponsiblerforrprovidingrenoughrqualifiedrindividualsrtorfillrtherjobsrinrtherorg
anization.rThroughrwhichrofrtherfollowingrmeansrdoesritrdorso?
a. employmentrequity
b. staffing
c. performancermanagement
d. strategicrHRrmanagement
ANS:r B PTS:r r 1 DIF: Easy REF:r r 5
OBJ:r r 01-1 TOP:r Definitional
7. Diversityrandremploymentrequityrarerbothrtiedrtorarlargerraspectrofrhumanrresourcesrmanagement.rW
hichrofrtherfollowingrarertheyrfunctionsrof?
a. therpositionrofrthercompanyrasrarforward-thinkingremployer
b. thervaluesrofrunionizedrworkplacesrasropposedrtornon-unionizedrworkplaces
c. HRrmanagementrinformationrsystems
d. compliancerwithrequalremploymentropportunityrlawsrandrregulations
ANS:r D PTS:r r 1 DIF: Easy REF:r r 5
OBJ:r r 01-1 TOP:r Definitional
8. WhichraspectrofrHRrmanagementrfocusesronrensuringrthatrtherorganizationrcanrfillrjobsrwithrap
propriatelyrqualifiedrindividualsr?
a. staffing
b. strategicrplanningrandranalysis
c. development
d. diversityrassessmentrandrtraining
ANS:r A PTS:r r 1 DIF: Easy REF:r r 5
OBJ:r r 01-1 TOP:r Definitional
9. WhichrofrtherfollowingrHRrcomponentsridentifiesrpathsrandractivitiesrforrindividualremployeesrwithinrthe
rorganization?
a. staffing
b. careerrplanning
c. HRrdevelopment
d. performancermanagement
ANS:r B PTS:r r 1 DIF: Easy REF:r r 5
OBJ:r r 01-1 TOP:r Definitional
10. WhichrofrtherfollowingractivitiesrarerpartrofrHRrdevelopment?
a. diversityrassessmentrandranalysis
b. performancermanagement
c. environmentalrscanning
d. wagerandrsalaryradministration
ANS:r B PTS:r r 1 DIF: Easy REF:r r 5
OBJ:r r 01-1 TOP:r Definitional
11. WhichrofrtherfollowingrcostsrposesrarmajorrandrgrowingrconcernrtorHRrmanagersrinralmostrallrorg
anizations?
a. equalizationrofrpayrbetweenrmenrandrwomen
b. benefits
c. earlyrretirementrpackages
d. incentiverpay
, ANS:r B PTS:r r 1 DIF: Easy REF:r r 5
OBJ:r r 01-1 TOP:r Conceptual
12. Forrwhichrofrtherfollowingrareremployeerassistancerprogramsrtypicallyrused?
a. providingrconciergerservicerforremployees
b. outplacingrlaid-offremployees
c. advisingremployeesrinrselectionrofrbenefitroptions
d. helpingremployeesrwithrsubstancerabuserproblems
ANS:r D PTS:r r 1 DIF: Moderate REF:r r 5
OBJ:r r 01-1 TOP:r Definitional
13. TherHRrdirectorrofrTyronerPlasticsrisrconcernedraboutrtherincreasingrincidencerofrworkplacerviolencernati
onwide.rWhichrofrtherfollowingrtypesrofrprogramsrmightrsherinitiaterinrthercompanyrtoraddressrherrconcern
?
a. employeerrights
b. employeerassistance
c. monitoring
d. security
ANS:r D PTS:r r 1 DIF: Moderate REF:r r 5
OBJ:r r 01-1 TOP:r Application
14. Inrwhichrworkplacersettingsrmustremployeerrightsrberspecificallyraddressed?
a. inrunion-freerworkplaces
b. inrallrorganizations
c. inrunionizedrorganizations
d. inrgovernmentrratherrthanrprivate-sectorrworkplaces
ANS:r B PTS:r r 1 DIF: Moderate REF:r r 6
OBJ:r r 01-1 TOP:r Conceptual
15. Henry,rtherproductionrmanagerrforrarchemicalrplant,rresentsrwhatrherfeelsrarerunwarrantedrintrusionsrint
orhisrterritoryrbyrHRrmanagers.rHerbelievesrthatrrelationshipsrwithrhisremployeesrarerstrongrandrsupport
ive,randrthatrHRrinitiativesrgenerallyrcauserunnecessaryrtrouble.rWhatrisroffrinrHenry’srrelationshiprwith
rtherHRrmanagers?
a. Henryrwouldrbersurprisedrtorlearnrthatreveryrmanager,rincludingrhim,risranrHRrmanager.
b. Henryrisrprobablyrcommittingrmajorrviolationsrofrcompanyrpolicyrandrwantsrtorkeeprthisrsec
retrfromrHRrmanagement.
c. TherHRrfunctionrisrarsupportrfunction,randrasrHenryrbelieves,ritrshouldrnotrintruderonrday
-to-dayrmanagementrfunctions.
d. HRrmanagersrhaverthersolerresponsibilityrforrproperlyrimplementingrcompanyrpolicyrre
gardingremployees—Henryrhasrfailedrtorrecognizerthis.
ANS:r A PTS:r r 1 DIF: Moderate REF:r r 6
OBJ:r r 01-1 TOP:r Application
16. WhichrofrtherfollowingrisrNOTrarmajorrHRrconcernrofrsmallrbusinesses?
a. potentialrunionizationrefforts
b. increasingrwagercosts
c. increasingrbenefitsrcosts
d. shortagesrofrqualifiedrworkers
ANS:r A PTS:r r 1 DIF: Easy REF:r r 6
OBJ:r r 01-1 TOP:r Conceptual
r r r r r r
MULTIPLErCHOICE
1. Whichrofrtherfollowingrbestrdefinesrhumanrresourcesrmanagement?
a. theruserandrcoordinationrofrhumanrskillsrtorensurertherprofitabilityrandrsurvivalrofrtherorg
anization
b. therdesignrofrtherorganizationrandritsrsystemsrinrorderrtorachieverthergoalsrofrtherorg
anization
c. thersupervision,rmonitoring,rcontrolling,randrdiscipliningrofremployeesrinrorderrtorachieveror
ganizationalrgoals
d. therpolicies,rpractices,randrsystemsrthatrinfluencerhowremployeesrbehave,rfeel,randrpe
rformrtorattainrorganizationalrgoals
ANS:r D PTS:r r 1 DIF: Moderate REF:r r 3
OBJ:r r 01-1 TOP:r Definitional
2. Whichrofrtherfollowingrisrhumanrresourcesr(HR)rmanagementrprimarilyrarfunctionrof?
a. non-governmentalr organizations
b. organizationsrwithranyrnumberrofremployees
c. for-profitrorganizationsrwithrmorerthanr100remployees
d. businessesrholdingrfederalrcontractsroverr$50r000
ANS:r B PTS:r r 1 DIF: Easy REF:r r 3
OBJ:r r 01-1 TOP:r Conceptual
3. Whichrformrofrmanagementrprovidesrarsystemrofrpoliciesrandrpracticesrdesignedrtorinfluencerem
ployeerbehaviourrandrfunctioningrtorsupportrthergoalsrofrthercompany?
a. personnelradministration
b. humanrresourcesrmanagement
c. humanrcapitalrmanagement
d. strategicrmanagement
ANS:r B PTS:r r 1 DIF: Easy REF:r r 3
OBJ:r r 01-1 TOP:r Definitional
4. HowrdorglobalrforcesraffectrHRrmanagement?
a. affectedrprimarilyrinrtherinternationalroutsourcingrofrjobs
b. affectedrinralmostrallrofritsrfunctions
c. unaffectedrbyrglobalrforces
d. affectedrprimarilyrwhenrtherorganizationrexpandsrintorforeignrmarkets
ANS:r B PTS:r r 1 DIF: Moderate REF:r r 3
OBJ:r r 01-1 TOP:r Conceptual
5. WhorisrdirectlyrresponsiblerforranticipatingrandrrespondingrtorHRrchangesrinrtherorganization?
a. specialistsrinrHRrstrategicrmanagement
b. HRrdevelopmentrprofessionals
c. HRrmanagementrinformationrsystemsrprofessionals
d. therCEOrandrboardrofrdirectorsrofrtherorganization
ANS:r A PTS:r r 1 DIF: Easy REF:r r 3
OBJ:r r 01-1 TOP:r Definitional
, 6. HRrmanagementrisrresponsiblerforrprovidingrenoughrqualifiedrindividualsrtorfillrtherjobsrinrtherorg
anization.rThroughrwhichrofrtherfollowingrmeansrdoesritrdorso?
a. employmentrequity
b. staffing
c. performancermanagement
d. strategicrHRrmanagement
ANS:r B PTS:r r 1 DIF: Easy REF:r r 5
OBJ:r r 01-1 TOP:r Definitional
7. Diversityrandremploymentrequityrarerbothrtiedrtorarlargerraspectrofrhumanrresourcesrmanagement.rW
hichrofrtherfollowingrarertheyrfunctionsrof?
a. therpositionrofrthercompanyrasrarforward-thinkingremployer
b. thervaluesrofrunionizedrworkplacesrasropposedrtornon-unionizedrworkplaces
c. HRrmanagementrinformationrsystems
d. compliancerwithrequalremploymentropportunityrlawsrandrregulations
ANS:r D PTS:r r 1 DIF: Easy REF:r r 5
OBJ:r r 01-1 TOP:r Definitional
8. WhichraspectrofrHRrmanagementrfocusesronrensuringrthatrtherorganizationrcanrfillrjobsrwithrap
propriatelyrqualifiedrindividualsr?
a. staffing
b. strategicrplanningrandranalysis
c. development
d. diversityrassessmentrandrtraining
ANS:r A PTS:r r 1 DIF: Easy REF:r r 5
OBJ:r r 01-1 TOP:r Definitional
9. WhichrofrtherfollowingrHRrcomponentsridentifiesrpathsrandractivitiesrforrindividualremployeesrwithinrthe
rorganization?
a. staffing
b. careerrplanning
c. HRrdevelopment
d. performancermanagement
ANS:r B PTS:r r 1 DIF: Easy REF:r r 5
OBJ:r r 01-1 TOP:r Definitional
10. WhichrofrtherfollowingractivitiesrarerpartrofrHRrdevelopment?
a. diversityrassessmentrandranalysis
b. performancermanagement
c. environmentalrscanning
d. wagerandrsalaryradministration
ANS:r B PTS:r r 1 DIF: Easy REF:r r 5
OBJ:r r 01-1 TOP:r Definitional
11. WhichrofrtherfollowingrcostsrposesrarmajorrandrgrowingrconcernrtorHRrmanagersrinralmostrallrorg
anizations?
a. equalizationrofrpayrbetweenrmenrandrwomen
b. benefits
c. earlyrretirementrpackages
d. incentiverpay
, ANS:r B PTS:r r 1 DIF: Easy REF:r r 5
OBJ:r r 01-1 TOP:r Conceptual
12. Forrwhichrofrtherfollowingrareremployeerassistancerprogramsrtypicallyrused?
a. providingrconciergerservicerforremployees
b. outplacingrlaid-offremployees
c. advisingremployeesrinrselectionrofrbenefitroptions
d. helpingremployeesrwithrsubstancerabuserproblems
ANS:r D PTS:r r 1 DIF: Moderate REF:r r 5
OBJ:r r 01-1 TOP:r Definitional
13. TherHRrdirectorrofrTyronerPlasticsrisrconcernedraboutrtherincreasingrincidencerofrworkplacerviolencernati
onwide.rWhichrofrtherfollowingrtypesrofrprogramsrmightrsherinitiaterinrthercompanyrtoraddressrherrconcern
?
a. employeerrights
b. employeerassistance
c. monitoring
d. security
ANS:r D PTS:r r 1 DIF: Moderate REF:r r 5
OBJ:r r 01-1 TOP:r Application
14. Inrwhichrworkplacersettingsrmustremployeerrightsrberspecificallyraddressed?
a. inrunion-freerworkplaces
b. inrallrorganizations
c. inrunionizedrorganizations
d. inrgovernmentrratherrthanrprivate-sectorrworkplaces
ANS:r B PTS:r r 1 DIF: Moderate REF:r r 6
OBJ:r r 01-1 TOP:r Conceptual
15. Henry,rtherproductionrmanagerrforrarchemicalrplant,rresentsrwhatrherfeelsrarerunwarrantedrintrusionsrint
orhisrterritoryrbyrHRrmanagers.rHerbelievesrthatrrelationshipsrwithrhisremployeesrarerstrongrandrsupport
ive,randrthatrHRrinitiativesrgenerallyrcauserunnecessaryrtrouble.rWhatrisroffrinrHenry’srrelationshiprwith
rtherHRrmanagers?
a. Henryrwouldrbersurprisedrtorlearnrthatreveryrmanager,rincludingrhim,risranrHRrmanager.
b. Henryrisrprobablyrcommittingrmajorrviolationsrofrcompanyrpolicyrandrwantsrtorkeeprthisrsec
retrfromrHRrmanagement.
c. TherHRrfunctionrisrarsupportrfunction,randrasrHenryrbelieves,ritrshouldrnotrintruderonrday
-to-dayrmanagementrfunctions.
d. HRrmanagersrhaverthersolerresponsibilityrforrproperlyrimplementingrcompanyrpolicyrre
gardingremployees—Henryrhasrfailedrtorrecognizerthis.
ANS:r A PTS:r r 1 DIF: Moderate REF:r r 6
OBJ:r r 01-1 TOP:r Application
16. WhichrofrtherfollowingrisrNOTrarmajorrHRrconcernrofrsmallrbusinesses?
a. potentialrunionizationrefforts
b. increasingrwagercosts
c. increasingrbenefitsrcosts
d. shortagesrofrqualifiedrworkers
ANS:r A PTS:r r 1 DIF: Easy REF:r r 6
OBJ:r r 01-1 TOP:r Conceptual
