Test Bank For Information Systems A Manager's Guide to Harnessing Technology v8.0.1 8th Edition By John Gallaugher Adapted by Scott Christianson 9781453335062 Chapter 1-18 Complete Guide .2 2

Test-Bank-for-Information-Systems-in-
Organizations-by-Wallace
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InformationcSystemscincOrganizationsc(Wallace)cChapte
rc1c InformationcSystemscandcPeople

1) Chinaciscknowncascthecworld'sc"backcoffice"cbecausecinnumerableccompaniescincChinacmanagecin
formationcsystemcapplicationscforcacgrowingcnumbercofcmultinationalccorporations.
Answer:cFALSEcPa
gecRef:c6
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 1
Difficulty:c Easy
CoursecLO:c Discusscthecrolecofcinformationcsystemscincsupportingcbusinesscprocesses

2) Acsurveycofcretailerscfoundcthatcmoderncpoint-of-
salectechnologycwascratedcthecleastcvaluablecelementcinccustomercsatisfaction.
Answer:cFALSEcPa
gecRef:c8
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 1
Difficulty:c Easy
CoursecLO:c Describecthecfunctionscofccustomercrelationshipcmanagementc(CRM)csystems

3) Acperson'sconlinecbehaviorciscancimportantcsourcecofcbusinesscintelligence.c
Answer:c TRUE
PagecRef:c9
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 1
Difficulty:c Easy
CoursecLO:c Explainchowcinformationcsystemsccancbecusedctocassistcincdecisioncmaking

4) Thecinformationcsystemscthatcsupportcvirtualcteamworkcandccollaborationcare,cincsomecr
espects,cstillcinctheircinfancyccomparedctocthecmorecmaturecoperationalcsystems.cAnswer:c
TRUE
PagecRef:c9
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 1
Difficulty:c Easy
CoursecLO:c ExplainchowcISccancenhancecsystemscofccollaborationcandcteamwork

5) Thecdevelopmentcandcapplicationcofcinnovativecinformationcsystemscimprovecthecoperationscofca
ncorganization;chowever,ctheycdocnotcleadctocanyccompetitivecadvantage.
Answer:cFALSEcPa
gecRef:c10
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 1
Difficulty:c Easy
CoursecLO:c ExplainchowcISccancenhancecsystemscofccollaborationcandcteamwork

6) BinaryccodecforcSOSciscancexamplecofcuseful,cactionablecknowledge.

,Test-Bank-for-Information-Systems-in-
Organizations-by-Wallace
c


Answer:cFALSEcPa
gecRef:c11
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 2
Difficulty:c Moderate

7) "01010011c01001111c01010011"ciscancexamplecofcdata,cwhilecthecbinaryccodecforcSOSciscin
formation,candcthecwordc"HELP!!!"ciscknowledge.
Answer:cTRUEcPag
ecRef:c11
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 2
Difficulty:c Easy

8) Acnewscagencycrequirescancimmediatecaccountcofctheccasualtiescincancairplanecaccidentcforcacne
wscalert.cIncthiscsituation,cacquick,capproximatecreportciscmorecvaluablecthancacdetailed,caccuratec
reportcthatcrequirescconsiderablectimectocgather.
Answer:cTRUEcPag
ecRef:c12
AACSB:c Usecofcinformationctechnology;cAnalyticcskillscC
haptercLO:c 2
Difficulty:c Moderate

9) Orangecfiber-
opticccables,ctheccoaxialccablescusedcbyccablecTVccompanies,candcthecslenderccopperctelephonecw
iringccommoncinchomescarecacpartcofcthectelecommunicationscinfrastructure.cAnswer:c TRUE
PagecRef:c14
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 3
Difficulty:c Moderate
CoursecLO:c Describectheccomponentscofcancinformationcsystemc(IS)

10) Informationcsystemcprocessescarecnotcinfluencedcbychumancmotivationscandcthecwaycpeopleclo
okcatcprocesscimprovements.
Answer:cFALSEcPa
gecRef:c15
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 3
Difficulty:c Easy

,Test-Bank-for-Information-Systems-in-
Organizations-by-Wallace
c


11) Mostcvolunteercorganizationcarecconcernedcwithcsafeguardingcandcincreasingcthecsecuritycofct
heircinformation.
Answer:cFALSEcPa
gecRef:c16
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 3
Difficulty:c Easy
CoursecLO:c DescribecdifferentcmethodscofcmanagingcIScsecurity

12) Analystsccancusecsoftwarectocsimulatecbusinesscprocessescandcconductc"whatcif"cexperimentscto
cfindcinnovativecapproachescthatcleveragecthecpowercofcinformationcsystems.

Answer:cTRUEc
PagecRef:c15,c16
AACSB:c Usecofcinformationctechnology;cAnalyticcskillscC
haptercLO:c 3
Difficulty:c Moderate
CoursecLO:c Comparecandccontrastcdifferentcmethodscforcdevelopingcinformationcsystems

13) ResearchcofcthecimpactcofcITconcmarketscincreasedcsubstantiallycbecausecofcthecInternet.cA
nswer:c TRUE
PagecRef:c18
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 4
Difficulty:c Easy

14) Whencteamcmemberscuseconlinectools,cthecpsychologycofcgroupcdynamicscchangecforcthecp
ositive.
Answer:cFALSEcPa
gecRef:c19
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 4
Difficulty:c Easy
CoursecLO:c ExplainchowcISccancenhancecsystemscofccollaborationcandcteamwork

15) Inccertaincsituations,csuchcascfund-
raisingcforcancNGO,cinformationcsystemscarecnotcofcmuchcuse.
Answer:cFALSEcPa
gecRef:c20
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 5
Difficulty:c Easy
CoursecLO:c Discusscthecrolecofcinformationcsystemscincsupportingcbusinesscprocesses

, Test-Bank-for-Information-Systems-in-
Organizations-by-Wallace
c


16) Inclargercorganizationscandcmajorccompanies,ctherecarecusuallycseveralcstaffcpositionscwithc"
chief"cinctheirctitlescalongcwithcthecpositioncofcchiefcinformationcofficer.
Answer:cTRUEcPag
ecRef:c21
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 5
Difficulty:c Easy

17) DisconnectscinccommunicationcbetweencITcstaffcandcotherscincthecorganizationcoftencarisecb
ecausecofcthecjargoncbarrier.
Answer:cTRUEcPag
ecRef:c22
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 5
Difficulty:c Easy
CoursecLO:c Discusscthecrolecofcinformationcsystemscincsupportingcbusinesscprocesses

18) Informationctechnologycandcstrategycarecsoccloselycintegratedcwithceverycaspectcofcbusinesscth
atceverycmanagerciscreallycanc"informationcofficer."
Answer:cTRUEcPag
ecRef:c23
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 5
Difficulty:c Easy

19) Privacycbreachescincmoderncinformationcsystemscinvolvecfarclesscrisk,candcaffectcfewercp
eople,ccomparedctocthecoldercinformationcsystems.
Answer:cFALSEcPa
gecRef:c24
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 6
Difficulty:c Easy
CoursecLO:c Discusscthecethicalcandcsocialcissuescraisedcbycthecusecofcinformationcsystems

20) Anyconlineccommunication,cincludingce-
mails,ccancbecamplifiedcbycmoderncinformationcsystems.
Answer:cTRUEcPag
ecRef:c24
AACSB:cUsecofcinformationctechnologycChapte
rcLO:c 6
Difficulty:c Easy
CoursecLO:c Discusscthecethicalcandcsocialcissuescraisedcbycthecusecofcinformationcsystems