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Samenvatting

Samenvatting - Sustainable Business & Quality

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Sustainable business management (SBM) focuses on balancing three pillars: people, planet, and profit, as outlined by the triple bottom line. The global ethical trilemma addresses economic, social, and ecological challenges. Sustainability involves more than just economic growth—it includes creating value without harming stakeholders. The traditional economic model, often focused on GDP growth, overlooks key factors like inequality, environmental damage, and societal well-being. Sustainable business practices require addressing both internal business operations and external social and ecological impacts, moving beyond profit to ensure long-term prosperity.

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Sustainable business & quality
Chapter 1 Introduction to Sustainable Business Development – introduction
Defi nition
• Definition is usually too ambitious or too narrow
• Our definition describes SBM as it is practised today, with a window of opportunity
for the future




The triple bottom line
Proposed by John Elkington in 1994: People, Planet, Profit




The global ethical trilemma
Three domains
 Economical
 Social
 Ecological


1) Economical
Beginning of the 70’s: first awareness that
economical growth could not be unlimited (Club of Rome)
80’s – 90’s: technological revolution fueled the age of efficiency
 More efficient production led to more products instead of less use of
resources (Jevons paradox)
 Cheaper products meant replacing became cheaper than repairing
 Mass-consumption became accessible for a lot more people
 Smart marketing increased level of consumption even more

,21’st century
 More awareness due to visible effects of climate change, microplastics, rising social
problems,…
 Still a lot of work to do!
 Economic growth stays global standard for success

2) Social
Social justice
 Human Rights Declaration (UN): social justice should be achieved and maintained
globally
 But: inequality is still rising!
 5% of the global population has as much income as 80%


3) Environmental/ecological
Awareness has mostly grown in industrialised
countries
Kuznet’s curve:
 Resources for ”green behaviour” are
only available when basic needs are
filled
 In industrialised countries, we have
more service-oriented businesses


Green movement
 Planetary boundaries are (close to
being) overstepped
 At this rate, we will use “3 earths” per year by 2050 in terms of resources and
waste disposal
 We use 1,7 earth a year today

Three approaches
 Global Social-Democracy
 Eco-efficient Capitalism
 Red-Green Planetarism

1) Global social-democracy
Addresses both the economic and social
aspect of sustainability
 “Create global economic order”
 “Improving the global common
good”

Ecological aspect is not mentioned

, 2) Eco-efficient Capitalism
Addresses both the economic and ecological aspect of sustainability
 “Buying cleaner cars”
 “Creating a greener environment”

Social aspect is not taken into account
 The LEZ creates inequal circumstances
for those who cannot afford to buy a cleaner car


3) Red-Green Planetarism
Addresses both the ecological and social aspect of sustainability
 “Avoid depletion of resources”
 “Ensure basic life quality for every
individual”

Economic aspect is not considered as
important
 Economic growth is seen as counterproductive

Carroll’s Pyramid
First popular definition of Corporate Social
Responsibility (CSR) was created by Archie
Carroll in 1979 and is still used today: the CSR
Pyramid which gives 4 types of expectations
that society has of business:
1. Economic
2. Legal
3. Ethical
4. Discretionary/Philantropic




1) Economical responsibility
Basic responsibility of all businesses is to create goods and services that:
- That society wants
- That can be sold with a profit

Companies that are not profitable yet, will not prioritize sustainability

 Most companies will make sure that they are profitable first and try to cover their
economic responsibilities:
 creating an income

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