Business Communication Process & Product 10th Edition By Mary Ellen Guffey, Dana Loewy (Test Bank)

Test Bank for Business
Communication Process
& Product 10 Edition By
th

Mary Ellen Guffey, Dana
Loewy (All Chapters 1-16,
100% Original Verified, A+
Grade)
All Chapters Arranged
Reverse: 16-1

,Name: Class: Date:

Chapter 16: Interviewing and Following Up
True / False

1. The most common type of hiring/placement interview is the panel interview.
a. True
b. False
ANSWER: False

2. If you are being interviewed by a human resources representative, the questions you are asked will likely be more
general than those posed by a department or hiring manager.
a. True
b. False
ANSWER: True

3. Lewis is being interviewed for a job by a panel of four interviewers. When answering each question, he should maintain
contact only with the person who asks the question to show his focus.
a. True
b. False
ANSWER: False

4. Group interviews are intended to help employers evaluate leadership skills and communication styles.
a. True
b. False
ANSWER: True

5. If you are given the opportunity to select your interview day and time, you should pick a Monday or a Friday.
a. True
b. False
ANSWER: False

6. Once you begin submitting résumés, answer your cell phone every time it rings to make sure you don't miss an
employer's call.
a. True
b. False
ANSWER: False

7. One benefit of researching a company before an interview is that you may uncover information that convinces you that
you would not want to work for the company.
a. True
b. False
ANSWER: True

8. Well-prepared candidates have rehearsed success stories that they can use to sell their strengths during an interview.
a. True
b. False
ANSWER: True

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,Name: Class: Date:

Chapter 16: Interviewing and Following Up
9. You should regard your online presence and activity on social media sites as separate from your job search.
a. True
b. False
ANSWER: False

10. The point at which to begin showcasing your best professional behavior is when you greet the person who will be
conducting your interview.
a. True
b. False
ANSWER: False

11. Phone screening interviews are always scheduled by employers in advance to allow candidates to prepare.
a. True
b. False
ANSWER: False

12. Arriving on time, being courteous, and dressing appropriately are examples of positive nonverbal messages you
should aim to send during an interview.
a. True
b. False
ANSWER: True

13. If you don’t understand a question asked of you during an interview, just answer it the best you can. Asking for a
question to be repeated or clarified will make it look as if you weren’t listening.
a. True
b. False
ANSWER: False

14. If you feel extremely nervous about a job interview, bring a friend or relative along with you to help put you at ease.
a. True
b. False
ANSWER: False

15. When an interviewer says Tell me about yourself, your response should focus on your personal interests and
hobbies—not your experiences or credentials relevant to the position.
a. True
b. False
ANSWER: False

16. When asked about your greatest strengths, include brief success stories to back up your response.
a. True
b. False
ANSWER: True

17. Employers often hire people who present themselves well instead of others with better credentials.

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, Name: Class: Date:

Chapter 16: Interviewing and Following Up
a. True
b. False
ANSWER: True

18. When asked about your plans for the future, discuss both personal goals (such as running a marathon or starting a
family) and professional goals (such as earning increased responsibility or starting a master's degree program).
a. True
b. False
ANSWER: False

19. When asked about your salary expectations, provide an exact figure to show that you are confident.
a. True
b. False
ANSWER: False

20. During salary negotiations, be sure to get the agreed-upon amount in writing.
a. True
b. False
ANSWER: True

21. A colleague has told you in confidence that she suspects another colleague of stealing. What would your actions be? is
an example of a situational interview question.
a. True
b. False
ANSWER: True

22. Tell me about a time when you showed initiative and took the lead is an example of a behavioral interview question.
a. True
b. False
ANSWER: True

23. If you are asked an inappropriate question during an interview, it is best to refuse to answer it.
a. True
b. False
ANSWER: False

24. What is your native language? is an example of an inappropriate question.
a. True
b. False
ANSWER: True

25. To be polite, always wait for the interviewer to ask you for questions before asking any.
a. True
b. False
ANSWER: False
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