MGMT 3720 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
Job Characteristics Model (JCM)
A model proposing that any job can be described in terms of five core job dimensions:
skill variety, task identity, task significance, autonomy, and feedback.
Skill Variety
The degree to which a job requires a variety of different activities.
Task Identity
the degree to which a job requires completion of a whole and identifiable piece of work
Task Significance
The degree to which a job has substantial impact on the lives or work of other people
Autonomy
the degree to which a job provides substantial freedom, independence, and discretion to
the individual in scheduling work and determining the procedures to be used in carrying
it out
Feedback
the degree to which carrying out the work activities required by a job results in the
individual obtaining direct and clear information about the effectiveness of his or her
performance
Job Rotation
the periodic shifting of an employee from one task to another
Job Enrichment
, Adding high-level responsibilities to a job to increase intrinsic motivation.
Flextime
flexible work hours
Participative Management
a process in which subordinates share a significant degree of decision-making power
with their immediate superiors
Representative Participation
a system in which workers participate in organizational decision making through a small
group of representative employees
Flexible Benefits
a benefits plan that allows each employee to put together a benefits package
individually tailored to his or her own needs and situation
Employee Recognition Program
a plan to encourage specific employee behaviors by formally appreciating specific
employee contributions
Motivation
the processes that account for an individual's intensity, direction, and persistence of
effort toward attaining a goal
Hierarchy of Needs
Abraham Maslow's hierarchy of five needs - physiological, safety, social, esteem, and
self-actualization - in which, as each need is substantially satisfied, the next need
becomes dominant
Self-Determination Theory
COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
Job Characteristics Model (JCM)
A model proposing that any job can be described in terms of five core job dimensions:
skill variety, task identity, task significance, autonomy, and feedback.
Skill Variety
The degree to which a job requires a variety of different activities.
Task Identity
the degree to which a job requires completion of a whole and identifiable piece of work
Task Significance
The degree to which a job has substantial impact on the lives or work of other people
Autonomy
the degree to which a job provides substantial freedom, independence, and discretion to
the individual in scheduling work and determining the procedures to be used in carrying
it out
Feedback
the degree to which carrying out the work activities required by a job results in the
individual obtaining direct and clear information about the effectiveness of his or her
performance
Job Rotation
the periodic shifting of an employee from one task to another
Job Enrichment
, Adding high-level responsibilities to a job to increase intrinsic motivation.
Flextime
flexible work hours
Participative Management
a process in which subordinates share a significant degree of decision-making power
with their immediate superiors
Representative Participation
a system in which workers participate in organizational decision making through a small
group of representative employees
Flexible Benefits
a benefits plan that allows each employee to put together a benefits package
individually tailored to his or her own needs and situation
Employee Recognition Program
a plan to encourage specific employee behaviors by formally appreciating specific
employee contributions
Motivation
the processes that account for an individual's intensity, direction, and persistence of
effort toward attaining a goal
Hierarchy of Needs
Abraham Maslow's hierarchy of five needs - physiological, safety, social, esteem, and
self-actualization - in which, as each need is substantially satisfied, the next need
becomes dominant
Self-Determination Theory
