Chapter 1:
Traditionally, what is the employment status of a paralegal? - Answers an employee
When an independent contractor does work for an attorney, the independent contractor controls -
Answers The manner and methods of performing the work
Which organization is the predominant leader in the paralegal industry? - Answers NALA
What is the best description of overhead expenses? - Answers Not recoverable from a client
Continuing legal education (CLE) is _______ required for paralegal certification. - Answers Further
training
Paralegal fees will be denied for ________ tasks performed by a paralegal - Answers Clerical
Chapter 2:
The job market for paralegals fluctuates with market cycles and - Answers rarely decreases
What law firms are most likely to seek paralegal employees? - Answers All choices
Which of the following is not a typical specialty for paralegal employment - Answers Copyrights
When should candidates begin looking for a paralegal job? - Answers Now
A resume that lists your work history beginning with the most recent position is a - Answers
Chronological resume
Chapter 3:
Which of the following is a factor affecting job satisfaction? - Answers All choices
- salary
- being recognized as a professional
- clear lines of authority
Which of the following are common problems that lead to miscommunication regarding an assigned
task? - Answers All choices
- being embarrassed to ask for clarification
- being distracted by "multi tasking"
- personality issues
, One of the best ways to deal with miscommunication in the workplace environment is - Answers Initiate
change and attempt to resolve conflicts by managing your anger and valuing the opinions of others
One of the biggest hurdles for most new paralegals to overcome in the evaluation process is - Answers
Accepting criticism without becoming defensive
An employer must actively combat sexual harassment by - Answers All choices
- distributing a written policy in the office
- informing employees of their rights
- investigating all accusations
A characteristic important in gaining promotions and advancing your career is - Answers Networking
within the paralegal community
Chapter 4:
Which of the following would be considered the appropriate legal information under the role of a
paralegal? - Answers Informing a client that a plea has been received from the District Attorney's Office.
Which of the following would be considered providing legal information? - Answers All choices
- Informing the client of the deadline to respond to a lawsuit
- Telling a client about a website with legal explanations that could help a client decide on a particular
issue
-Defining the "statute of frauds" for a client
A process by which a non-governmental agency or association grants recognition to an individual who
has met certain predetermined qualifications specified by that agency or association is - Answers
Certification
In order for paralegals to be paid for overtime, - Answers It must be determined if the employee is
engaged in the production work of the employer
Which of the following is not related to malpractice insurance limitations? - Answers Attorney
advertising
Chapter 5:
The general set of rules or standards of behavior to which members of an occupation are expected to
confirm is - Answers Ethics
The legal standards for attorneys are determined by - Answers The Supreme Court of the licensing state