USPS SALES AND SERVICES ASSOCIATE TRAINING EXAM 2
NEWEST VERSIONS (VERSION A & B) WITH ACTUAL
COMPLETE 300 REAL EXAM QUESTIONS AND CORRECT
DEATAILED ANSWERS WITH RATIONALES|ALREADY
GRADED A+
What is our "Retail Motto"? - ANSWER -Clean, stocked and
Friendly...Everyday!.
What is the maximum length and girth (combined) for a parcel? -
ANSWER -130" for standard post only. Oversize charges will
apply for packages exceeding 108".
The two leading causes of clerk shortages are the selling of
__________ and the failure to count money during a window
transaction. - ANSWER -Money orders.
If your cash drawer is out of tolerance you may request a re-
count. Once you sign the count sheet, the count is over.
True/False? - ANSWER -True.
Who conducts counts on your cash drawer? - ANSWER -Both
you and your supervisor/postmaster.
,What is the minimum size for any mailpiece? - ANSWER -3 1/2 "
height, 5" length, .007" thickness.
If a letter is polywrapped, polybagged, enclosed in any plastic
material or has an exterior surface made of a material that is not
paper, what surcharge is applied? - ANSWER -Non-machinable.
What is form PS 3533 used for? - ANSWER -To issue Postal
Refunds.
What are the restrictions/uses of Every Door Direct Mail? -
ANSWER -5,000 pieces or less flat-sized mailpieces within an
area serviced by a single post office. Maximum weight is 3.3 oz.
No permit is required, only registration.
What is PS Form 6401? - ANSWER -Money Order Inquiry Form.
What is the purpose of bait money orders? - ANSWER -To aid
the Postal Inspection Service in Postal burglary and robbery
investigations.
In the priority of protection, what item is considered the most
important? - ANSWER -Postal funds.
, What is the publication from HQ USPS Retail? - ANSWER -Retail
Digest.
Mailing Services are those products in which the Postal Service
has no competition from other delivery companies. This
includes? - ANSWER -Firstclass mail, Periodicals, Standard,
Bound Printed Matter, Library Mail, Media mail.
Shipping Services are those products in which the Postal
Service is competitive with other delivery companies. This
includes? - ANSWER -Express mail, Priority Mail, Parcel Select,
Parcel Return Service.
Where are passport applications accepted? - ANSWER -At
designated post offices.
___________ Hazmat is any parcel suspected of containing
acceptable or prohibited hazmat which is not properly packaged,
labeled or identified. - ANSWER -Undeclared.
When mailing cigarettes to "certain individuals" what are the
restrictions? - ANSWER -10 oz or less, sent Priority Mail
Express. No more than 10 shipments sent in any 30 day period.
No special weight limits apply to shipments sent entirely within
Alaska or Hawaii.
NEWEST VERSIONS (VERSION A & B) WITH ACTUAL
COMPLETE 300 REAL EXAM QUESTIONS AND CORRECT
DEATAILED ANSWERS WITH RATIONALES|ALREADY
GRADED A+
What is our "Retail Motto"? - ANSWER -Clean, stocked and
Friendly...Everyday!.
What is the maximum length and girth (combined) for a parcel? -
ANSWER -130" for standard post only. Oversize charges will
apply for packages exceeding 108".
The two leading causes of clerk shortages are the selling of
__________ and the failure to count money during a window
transaction. - ANSWER -Money orders.
If your cash drawer is out of tolerance you may request a re-
count. Once you sign the count sheet, the count is over.
True/False? - ANSWER -True.
Who conducts counts on your cash drawer? - ANSWER -Both
you and your supervisor/postmaster.
,What is the minimum size for any mailpiece? - ANSWER -3 1/2 "
height, 5" length, .007" thickness.
If a letter is polywrapped, polybagged, enclosed in any plastic
material or has an exterior surface made of a material that is not
paper, what surcharge is applied? - ANSWER -Non-machinable.
What is form PS 3533 used for? - ANSWER -To issue Postal
Refunds.
What are the restrictions/uses of Every Door Direct Mail? -
ANSWER -5,000 pieces or less flat-sized mailpieces within an
area serviced by a single post office. Maximum weight is 3.3 oz.
No permit is required, only registration.
What is PS Form 6401? - ANSWER -Money Order Inquiry Form.
What is the purpose of bait money orders? - ANSWER -To aid
the Postal Inspection Service in Postal burglary and robbery
investigations.
In the priority of protection, what item is considered the most
important? - ANSWER -Postal funds.
, What is the publication from HQ USPS Retail? - ANSWER -Retail
Digest.
Mailing Services are those products in which the Postal Service
has no competition from other delivery companies. This
includes? - ANSWER -Firstclass mail, Periodicals, Standard,
Bound Printed Matter, Library Mail, Media mail.
Shipping Services are those products in which the Postal
Service is competitive with other delivery companies. This
includes? - ANSWER -Express mail, Priority Mail, Parcel Select,
Parcel Return Service.
Where are passport applications accepted? - ANSWER -At
designated post offices.
___________ Hazmat is any parcel suspected of containing
acceptable or prohibited hazmat which is not properly packaged,
labeled or identified. - ANSWER -Undeclared.
When mailing cigarettes to "certain individuals" what are the
restrictions? - ANSWER -10 oz or less, sent Priority Mail
Express. No more than 10 shipments sent in any 30 day period.
No special weight limits apply to shipments sent entirely within
Alaska or Hawaii.
