Post office exam 474/ 82 Q&A/ Newest 2024-
2025.
A customer asks questions about shipping choices, but you do not know the answers. Which
would you be most and least likely to do? - Answer: Most: Say you do not know about shipping
choices and suggest that he look on the USPS.
Least: Say you will have answers tomorrow and research the shipping choices after finishing
your deliveries.
A new employee is having trouble learning his job which forces you and others to work harder
to meet production standards. Which would you be most and least likely to do? - Answer: Most:
Tell him how to do his job quicker and better.
Least: Do nothing because his production should improve over time.
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,A customer is angry because the nearby Post Office does not have a product he needs today.
Which would you be most and least likely to do? - Answer: Most: Suggest an alternate product
that may work.
Least: Go get the product at another facility and bring it back to the customer.
Employees should do what they are told to do on the job
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
Employees should do more than what is expected at work - Answer: Employees should do more
than what is expected at work
d. Most like me
People should tell you when something is wrong
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I usually sense how other people feel. - Answer: People should tell you when something is
wrong
a. Most like me
Achieving my goals is important
a. Most like me
b. Somewhat like me
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, OR
c. Somewhat like me
d. Most like me
Trying my best is important - Answer: Achieving my goals is important
a. Most like me
I finish all my tasks at work
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I do more than finish my tasks at work - Answer: I do more than finish my tasks at work
d. Most like me
People should say if something bothers them
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I can quickly tell if somebody is upset - Answer: I can quickly tell if somebody is upset
d. Most like me
I prefer goals that force me to push the limits
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
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2025.
A customer asks questions about shipping choices, but you do not know the answers. Which
would you be most and least likely to do? - Answer: Most: Say you do not know about shipping
choices and suggest that he look on the USPS.
Least: Say you will have answers tomorrow and research the shipping choices after finishing
your deliveries.
A new employee is having trouble learning his job which forces you and others to work harder
to meet production standards. Which would you be most and least likely to do? - Answer: Most:
Tell him how to do his job quicker and better.
Least: Do nothing because his production should improve over time.
Page 1 of 22
,A customer is angry because the nearby Post Office does not have a product he needs today.
Which would you be most and least likely to do? - Answer: Most: Suggest an alternate product
that may work.
Least: Go get the product at another facility and bring it back to the customer.
Employees should do what they are told to do on the job
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
Employees should do more than what is expected at work - Answer: Employees should do more
than what is expected at work
d. Most like me
People should tell you when something is wrong
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I usually sense how other people feel. - Answer: People should tell you when something is
wrong
a. Most like me
Achieving my goals is important
a. Most like me
b. Somewhat like me
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, OR
c. Somewhat like me
d. Most like me
Trying my best is important - Answer: Achieving my goals is important
a. Most like me
I finish all my tasks at work
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I do more than finish my tasks at work - Answer: I do more than finish my tasks at work
d. Most like me
People should say if something bothers them
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I can quickly tell if somebody is upset - Answer: I can quickly tell if somebody is upset
d. Most like me
I prefer goals that force me to push the limits
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
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